We deeply regret the challenges you encountered during your stay. We understand the importance of maintaining a clean and safe environment, especially for guests with health concerns like your son's asthma. Please know that we take such matters seriously and are taking immediate steps to address them.Regarding homeless individuals outside the property, we assure you they do not stay on our premises. However, we recognize that their presence nearby can still be unsettling. We actively engage with local authorities and community organizations to address homelessness in Plant City and support those in need.Your feedback is incredibly valuable to us as we strive to improve our accommodations and ensure the comfort and satisfaction of all our guests. If there's anything further we can do to assist you, or if you have any additional concerns, please do not hesitate to contact us directly. We are committed to making your future experiences with us positive and enjoyable.

Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. We regret that our resurfacing efforts caused disruption, and we're addressing the cleanliness and maintenance issues you highlighted with our team to ensure a more pleasant stay for our guests. Your feedback is invaluable, and we appreciate your patience.Best regards,Quality Inn Plant City