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Avis sur Robberg Beach Lodge - Lion Roars Hotels & Lodges

5 out of 5
Robberg Beach Lodge - Lion Roars Hotels & Lodges
89 Beachyhead Drive, Plettenberg Bay, Western Cape

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 153 avis sur 274." "
Note des voyageurs de 8 (Bien), d’après 74 avis sur 274." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 274." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 274." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 274." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Jean -Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de The Robberg Beach Lodge le 11 nov. 2019
Hi Bjorn, Thank you for staying with us. We are pleased to hear that you enjoyed the service that our friendly staff provided. We would like to apologise for the experience you had with the Wifi and have forwarded your feedback to our management team. Wishing you all of the best with your future travels. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

LAURENCE

Très belle chambre
Chambre très vaste tout confort. Petit déjeuner copieux servi en chambre sur demande.
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
excellent accueil et sens du service. très confortable

10/10 Excellent

Karin, Lasne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a must if you want to stay in Plettenberg
This is a well run hotel . modern with a homely touch and very helpfull and capable staff.

10/10 Excellent

Catherine, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel to recommand
beautiful place excellent service n food

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel on the beach front road. Staff very attentive and informative. Room was comfortable and clean but the carpet on the stair down to our room was grubby. Breakfast was very good and we enjoyed our stay.
Séjour de 2 nuits en février 2024

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de The Robberg Beach Lodge le 12 févr. 2024
Thank you very much, Marcia. :)

10/10 Excellent

Ali Reza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place and very friendly people
Séjour de 2 nuits en février 2024
Réponse de The Robberg Beach Lodge le 12 févr. 2024
Thank you so much. :)

6/10 Satisfaisant

Franziska

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Für uns war es das schlechteste 5 Sterne Hotel, das wir hier auf dieser Reise gebucht haben. Der Pool war zu klein, das spätere checkout klappte nicht und es war für uns nur ok.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great position, fantastic views, short distance into Plet and for Robberg Nature Reserve Great staff, nice breakfast and dinner options
Séjour de 3 nuits en novembre 2023

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

10/10 Excellent

siddharth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Priya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful idyllic property in a fantastic location. excellent breakfast!
Séjour de 1 nuit en avril 2023

10/10 Excellent

Giedra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay with a spectacular view of the beach. Very friendly staff. Comfortable beds.
Séjour de 1 nuit en avril 2023

10/10 Excellent

jenny

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location overlooking the ocean. Really friendly staff.
Séjour de 3 nuits en mars 2023

8/10 Bien

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely Location with views across Plettenberg bay. Less than 5 minutes walk to main beach and 10 mins drive to Robberg Nature Reserve. Staff were very polite and helpful. Great Breakfast and evening meal. Our room was good, with all the basics we needed and was also nice & clean. We would be happy to stay there again, but would try to get a room with a view of the beach if we could
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Rosalind

Séjour de 3 nuits en février 2023

6/10 Satisfaisant

Roy

Les points forts : Propreté et personnel et service
Not 5 star
Definitely not 5 star. Great location. Great beach. Too bad about recent shark attacks. Breakfasts decent. No air conditioning at night due to load shedding.
Séjour de 7 nuits en janvier 2023

10/10 Excellent

D

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location

8/10 Bien

Sumaili Yves

Séjour de 1 nuit en juillet 2022
Réponse de The Robberg Beach Lodge le 19 juil. 2022
Thanks Sumaili! Appreciate your feedback.

6/10 Satisfaisant

Bhavin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern and amazing location, right in front of the waves (so loud that you could hear them in the room). Tight parking for the van, room ac just did not warm up enough despite complaining to front desk. In room TV was just ok, but kids could not enjoy some channels as they did not work. Staff otherwise was courteous in the morning breakfast we took. Overall a good stay.
Séjour de 1 nuit en juin 2022
Réponse de Lauren le 23 juin 2022
Hi Bhavin Thank you so much for taking the time to write this review and for choosing to stay at The Robberg Beach Lodge. We are so happy to hear you enjoyed our amazing location, and that you appreciated the good service of our staff. We sincerely apologise that your rooms AC was faulty, and please be advised that our onsite maintenance team will attend to this urgently. Your feedback is very important to us as it helps us to constantly grow and improve. We are so glad you had a good stay and we look forward to the next one. Until then, take care and safe travels. Kind regards, The Robberg Beach Lodge

8/10 Bien

balaji, Chennai

Les points forts : Propreté, personnel et service, équipements
It is a beautiful property right in front of the beach. Staffs service is good. Nice if they could provide more international electric pin adapters. TV could have be bigger for the price they charge
Séjour de 2 nuits en mai 2022
Réponse de The Robberg Beach Lodge le 17 mai 2022
Dear @balaji Thank you for your feedback! It was a pleasure to have you stay with us. Kind regards

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de The Robberg Beach Lodge le 17 mai 2022
Thank you for this feedback, Robert!

8/10 Bien

Dora

Séjour de 1 nuit en mars 2022
Réponse de Lauren le 10 mars 2022
Hi Dora, thank you so much for the wonderful review! We look forward to your next stay with us.

6/10 Satisfaisant

Peter

Les points forts : Propreté
Séjour de 1 nuit en janvier 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Soweit alles Ok.
Soweit alles Ok. Lage Top, gute Parkmöglichkeiten, Pools eher Zierde. Schlafcouch ist nicht qualitativ hochwertig und eigentlich nicht zum Schlafen geeignet. Als wir nach der 1. Nacht abends ins Zimmer kamen war die Schlafcouch wieder zur Couch umgebaut ==> Rezeption um 21:30 nicht mehr besetzt und keine Bettwäsche für Couch im Zimmer ==> wir mussten zu dritt im Doppelbett schlafen.
Séjour de 2 nuits en janvier 2022
Réponse de Lodge Management le 1 févr. 2022
Hi guest, thank you so much for your feedback. We are pleased that you loved our beachside location and the spaciousness of our property. However, we extend our sincerest apologies for the terrible experience with the room, our services are usually highly rated, but it seems this was a case of miscommunication from our staff. We are sorry for it and we have received your feedback for attention. Thank you for staying with us and we wish you many more fun-filled and safe travels.

10/10 Excellent

OWEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
O.Masterton
Perfect position with easy access to the beach. Warm and friendly service from all. Laundry bills I feel were a little excessive though. Overall an enjoyable stay which I would recommend.
Séjour de 6 nuits en novembre 2021
Réponse de Lodge Management le 7 déc. 2021
Hi Owen, thank you so much for your feedback! We are very excited to hear how much you loved your stay with us; from our location right at the edge of Robberg 5 beach, and especially the outstanding service from our amazing staff. However, we apologise that the laundry bill felt excessive, it's the best we can do for a highest quality service. Thank you for your stay with us and your highly appreciated recommendation, we wish you many more fun-filled and safe travels.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable stay near the beach.
Very comfortable stay near the beach.
Séjour de 2 nuits en novembre 2021
Réponse de Lodge Management le 15 nov. 2021
Hi there, thank you so much for your feedback! We are very pleased to hear that you enjoyed your stay with us. We wish you many more fun-filled and safe travels. Kind regards, The Robberg Beach Lodge Team

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning place with an exquisite view of the sea
Séjour de 1 nuit en octobre 2021
Réponse de Lodge Management le 2 nov. 2021
Hi Ian, thank you so much for your feedback! We are very pleased to hear that you enjoyed your stay with us, especially the magnificent sea views from our property. We wish you many more fun-filled and safe travels. Kind regards, The Robberg Beach Lodge Team

6/10 Satisfaisant

Sophie

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2021
Réponse de Hotel Management le 13 oct. 2021
Hi Sophie, thank you so much for your review! We are very pleased to have hosted you, and we wish you many more fun-filled and safe travels. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de The Robberg Beach Lodge le 25 août 2021
Thanks for the 10/10 review, Mark. It was an absolute pleasure to have you stay with us.

10/10 Excellent

Anati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic😊
Beautiful place 😍. Everything was just fantastic... The location, very warm staff members. The place is spotless clean and everything is of good quality..we had a great time. 😊
Séjour de 2 nuits en avril 2021
Réponse de Robberg Beach Lodge le 21 avr. 2021
Hi Anati, Thank you for sharing your lovely experience. We are delighted that you had a wonderful stay and were well taken care of by our warm staff. We hope to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

Willie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Excellent place to stay, near beach. Rooms very comfortable and clean. Friendly staff and very good service.
Séjour de 1 nuit en avril 2021
Réponse de The Robberg Beach Lodge le 12 avr. 2021
Hi Willie, Thank you for staying with us. We are pleased that you had a comfortable stay in our beach lodge and that our excellent staff took great care of you. We hope to welcome you back very soon. Best wishes, - The Robberg Beach Lodge team

4/10 Médiocre

Termare

Les points forts : Propreté
Les points faibles : Confort de la chambre
Nah, not again
I'm terribly sorry to say that our stay wasn't that enjoyable. It was our honeymoon and the room was really not worth the price. The Air conditioner would only stay on 30 degrees celcius. Eventually we discovered that the batteries were soo old that the acid had leaked out into the control and it no longer worked. The TV channels would come and then disappear as if it never existed. The TV channels that there were, had reception issues too. The curtains in the room were not block-out curtains. The outside lights were on all night and it was bright as day in the room so we did not sleep the first night. So we bought black bags and masking tape and taped up the windows and doors ourselves so that we could get some sleep the second night. The breakfast was not self service, so ones portions could not be adjusted, either leading to waste of food or not enough eaten. We found that the weekend staff were not as jacked up and the Monday staff ito service and knowledge and communication skills. Just too many little things that made our stay not worth it.
Séjour de 2 nuits en décembre 2020

10/10 Excellent

John, Hermanus

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole ambiance from checking in was good, warm and friendly. The location and view from the property is stunning. The food served was first class. Will definitely stay there again when we’re in Plettenberg Bay.
Séjour de 1 nuit en novembre 2020
Réponse de Robberg Beach Lodge team le 30 nov. 2020
Hi John, Thank you for sharing your lovely experience. We are so thrilled to hear that you had a delightful stay. We would love to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

jean claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location to be. Ggod service and if you book a room facing te ocean on upper floor, amazing view ans waves sound. Great place indeed!
Séjour de 1 nuit en septembre 2020
Réponse de The Robberg Beach Lodge le 28 sept. 2020
Hi Jean Claude, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the lovely view from your room! We hope to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Management le 18 mars 2020
Hi Simon, thank you so much for your feedback! Best regards, - The Robberg Team.

8/10 Bien

Eliane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EIN WUNDERSCHÖNER ORT ZUM ENTSPANNEN
DIESER AUFENTAHLT WAR VORALLLEM DURCH DEN NATURSTRAND MIT TAUSENDEN VON MUSSCHELN EIN SEHR SCHÖNES ERLEBENIS. LEIDER BEKAMEN WIR NICHT DIE RESERVIERTEN ZIMMER UND AUCH DIE ZIMMERPREISE ENTSPRACHEN NICHT UNSERER RESERVATION. SCHADE, DENN DIE LOGE IST SEHR SCHÖN UND AUCH ZU EMPFEHLEN. VIELLEICHT ÜSSTE MAN DIREKT BEIM ANBIETER BUCHEN....
Séjour de 1 nuit en mars 2020
Réponse de Manager le 18 mars 2020
Hi Elaine, thank you so much for your feedback! We are happy to hear how much you enjoyed our beautiful location by the beach. We send our heartfelt apologies for any confusion caused by our rates. Your feedback is very important to us and has been forwarded to senior management for attention and investigation. All the best, The Robberg team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very spacious bedroom,good location & very helpful staff
Séjour de 7 nuits en février 2020
Réponse de Manager le 2 mars 2020
Hi there, thank you so much for your feedback! We are thrilled to hear how much you loved and enjoyed your stay with us, especially the beautiful location as well as our outstanding staff. We wish you many more fun-filled travels. Best regards, - The Robberg Team.

10/10 Excellent

WILLIAM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything you expect and more.
Lovely property, clean comfortable and great location. The staff were helpful, knowledgeable and were always ready with a smile and a friendly chat. Everything was handled smoothly and professionally. Breakfast was delicious and evening meals at the restaurant (extra cost), were delicious also and good value for money. I would highly recommend this lodge.
Séjour de 3 nuits en février 2020
Réponse de Manager le 24 févr. 2020
Hi William, thank you so much for your feedback! We are thrilled to hear that you loved and enjoyed your stay with us, and especially our delicious breakfast and amazing staff. Thank you so much for your recommendation, and we wish you many fun-filled travels. Best regards, - The Robberg Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2019
Réponse de The Robberg Beach Lodge le 30 déc. 2019
Hi there, Thank you for staying with us and for giving us such a great rating! We trust that you had a fantastic stay and hope to welcome you back in the near future. Best wishes, The Robberg Beach Lodge team

8/10 Bien

Howard

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2019
Réponse de The Robberg Beach Lodge le 30 déc. 2019
Hi Howard, Thank you so much for staying with us. We trust that you had a lovely stay and would love to accommodate you again in the near future. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay
Although a little far out from town, the Robberg Beach Lodge is a haven. Just opposite the beach, it was quiet and relaxing. Rooms were comfortable and clean, service was prompt and staff were very helpful.
Séjour de 1 nuit en décembre 2019
Réponse de The Robberg Beach Lodge le 24 déc. 2019
Hi there, Thank you for staying with us and sharing your experience. We are so glad to hear that you had a fantastic stay and hope to see you again in the near future! Best wishes, The Robberg Beach Lodge team

6/10 Satisfaisant

Ingrid

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Great, but make sure to get a room with sea view
We stayed one night at this hotel on our honeymoon. They did not give us the room with sea view, hence we stayed below the kitchen which was loud and smelly. Service was attentive and invited to a bottle of wine, which we had on the front porch overlooking Plettenberg bay. The views are spectacular from the hotel and the dinner was as well (Try the Calamari starter). Also breakfast, which was included, was really really great. I would stay there again but only in a room with sea view!
Séjour de 1 nuit en décembre 2019
Réponse de The Robberg Beach Lodge le 19 déc. 2019
Hi Ingrid, Thank you for staying with us and for taking the time to share your experience. Kindly note that you booked a Standard Room, which does not include a sea view. If you would like to enjoy the sea view next time, kindly reserve yourself a stay in a View Room or View Suite. We are very glad to hear that you enjoyed all other elements of your stay. Our views are indeed truly stunning and our calamari is to die for! Hopefully, we may welcome you back again one day but until then wishing you many safe and happy travels. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

Jasmin, Münster

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kleine überschaubare Unterkunft, liebevolle Details bei der Einrichtung des Zimmers, höfliches nettes Personal, tolle ruhige Lage.
Séjour de 1 nuit en novembre 2019
Réponse de The Robberg Beach Lodge team le 27 nov. 2019
Hi there Jasmin, Thank you so much for staying with us! We are absolutely thrilled to hear that you love our decor which reflects an enjoyable day out at the Robberg beach! We hope to welcome you back in the near future. Best wishes, -The Robberg Beach Lodge team

10/10 Excellent

DannyB, London

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular position with Panoramic views over Robberg bay. Lovely staff, wonderfully helpful deputy GM, Katt
Séjour de 2 nuits en novembre 2019
Réponse de The Robberg Beach Lodge le 27 nov. 2019
Hi there Danny Thank you so much for staying with us and for giving such a great rating! We trust that you had a refreshing stay. Those panoramic views over the Robberg bay are second to none! We hope to welcome you back in the near future. Best wishes, The Robberg Beach Lodge team

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veel trappen en slechts 2 theelichtjes om licht te hebben tijdens voorziene stroomonderbreking wat hier regelmatig gebeurt
Séjour de 2 nuits en octobre 2019
Réponse de The Robberg Beach Lodge le 28 oct. 2019
Hi there Thank you for staying with us and sharing your feedback. We have forwarded your review to management who will address it further. Wishing you well with your future travels. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

PATRICIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente atención!
Muy muy bueno
Séjour de 2 nuits en septembre 2019
Réponse de The Robberg Beach Lodge team le 26 sept. 2019
Hello Patricia, Thank you for staying with us, and your 10/10 ratings. We trust that you had an amazing stay! We hope to see you again. Best Wishes