Innenpool, Außenpool
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Bewertungen von Vila Gale Collection S. Miguel

4 out of 5
Vila Gale Collection S. Miguel
Campo de São Francisco, Ponta Delgada

Bewertungen

9.0

Wunderbar

10 von insgesamt 18 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 18 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 18 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 18 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 18 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.8/10

Personal & Service

8.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Rolf

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Bibiana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Natália Oliveira am 18. Mai 2024
Dear Bibiana, Thank you very much for your comments about your experience at our Hotel, they are an important tool and only help us to continue our constant pursuit of service improvement by solving any issue and continue trying to exceed expectations. On our own behalf and on that of our team, we hope we have the honour of hosting you again in a near future. Kind regards,Natália Oliveira(General Manager)

10/10 – Hervorragend

Konstantin

Aufenthalt von 5 Nächten im April 2024
Antwort von Natália Oliveira am 18. Mai 2024
Dear Konstantin,Thank you for your rating. We hope you had a pleasant stay with us.Best regards,Natália Oliveira(General Manager)

10/10 – Hervorragend

John William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was great but flight over was a nightmare😕 The hotel also only served all meals buffet style😕
Aufenthalt von 6 Nächten im April 2024
Antwort von Natália Oliveira am 18. Mai 2024
Dear Mr. John William, We would like to thank you for taking the time to give us your opinion of your experience at our Hotel. It is very important to us.We are very pleased to hear that you had a pleasant stay with us at the Vila Galé Collection São Miguel Hotel. We hope to see you again soon.Best regards,Natália Oliveira(General Manager)

10/10 – Hervorragend

Gautier

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe
Aufenthalt von 4 Nächten im März 2024
Antwort von Natália Oliveira am 31. März 2024
Cher monsieur Gautier, Nous tenons à vous remercier d'avoir pris le temps de nous faire part de votre opinion sur votre expérience dans notre hôtel Vila Galé Collection São Miguel. C'est avec grand plaisir que nous apprenons que vous avez passé un agréable séjour en notre compagnie. Nous espérons vous accueillir à nouveau très bientôt.Bien cordialement,Natália Oliveira

6/10 – Okay

Marcelo

Gut: Sauberkeit
Breakfast staff are excellent. The room has a strange set up.. There is a step to get into the room after you open the door. Tiny bathroom, no bathtub, bidet and a tiny shower division which floods the bathroom, 2 small mattress makes a double bed., 1 coffee capsule and water are offered only on the first night. It needs to improve on comfort. No cushions on the sofa etc
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

RODOLFO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023

6/10 – Okay

Ryan

Gut: Personal & Service und Zustand der Unterkunft
A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Gautier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un hôtel moderne et très agréable avec beaucoup de services à disposition. Les chambres sont grandes et propres, la salle de bain très bien équipée, le petit déjeuner très bon (un plus pour le cuisinier des œufs très agréable et très gentil et serviable), hôtel très bien placé avec un parking à proximité. Idéal
Aufenthalt von 5 Nächten im September 2023

10/10 – Hervorragend

stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel, great city, great island
Aufenthalt von 6 Nächten im September 2023

10/10 – Hervorragend

LOREDANA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel
New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recommend this hotel to everyone that visits Sao Miguel! Helpful, friendly employees. Simply the best!
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Per

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Under construction
What might become a good hotel, was under construction at the time of my visit - meaning we were surrounded by all kinds of craftsmen performing their tasks. Maybe it would be better visiting next year.
Aufenthalt von 5 Nächten im Juli 2023

10/10 – Hervorragend

BRUNO, Richmond Hill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jessica from the front desk is amazing, she was able to check us in a few hours before 3 (their check in time), we arrived on a early fly form Toronto, tired and sleepy, she was able to accommodate us, she’s top ten, koodos for her …
Aufenthalt von 2 Nächten im Juli 2023