10/10 Excellent
Laura L.
21 sept. 2022
Les points forts : Propreté
Check the propane
The home was beautiful, clean and on a wonderful lot!
Our only suggestion to anyone staying here is to check the grill and propane as soon as you arrive if you plan to grill.
When we tried to use the grill it had not been maintained at all.
The grill itself had not been cleaned and there was no propane available.
Both tanks were empty.
When I notified the management Co, I was told they were sorry there was no propane, but it was after hours, about 6:10pm, and they could not get any propane out to us.
We were told we could take the tank and get our own propane.
Though the property management company communicated very quickly with us, I was very disappointed that no one had checked the grill when the property was readied for our stay and the only offer to handle the oversight was for us to deal with it ourselves.
We stayed a few more days after we reported the issue. No propane was delivered before we left.
Everything else about the home was as advertised and wonderful.
Though the grill issue seems small and insignificant, when we have limited time to relax in our crazy lives, it is disappointing to pay for a VRBO instead of staying at a hotel, only to have one of the biggest draws of staying in private home unavailable to us.
Laura L.
Séjour de 4 nuits en septembre 2022