Hôtel près de Portage Lakes State Park, Akron, Akron

« Normally we have a great stay. This time was not a good experience. The first night our door latch broke they moved us to another room and the man at the desk was great and said our new room would be available at 3 the next day a younger girl was working and chided me for asking for another room bc someone can sleep on the pullout couch we asked and paid for a 2 queen bed room no one should have to sleep on a couch. She was extremely rude. And she huffed and walked away mumbling something and...

« one of the best around »

« I will say this was the BEST property i’ve booked for hotels in my life. The room was spacious, very clean, the check in was pretty quick. Parking was pretty much front row the whole stay which was helpful since it rained. The breakfast was real good, not like usual hotels. It was busy from others being in the area for sport events with their kids but that did not change a thing. The pool was real chilly that’s my only complaint. I had a studio room and when I come back I would love to have that...

« Séjour touristique dans l'OHIO »

« For $150 a night I expected a free breakfast, but it was an additional $13. The DID offer free coffee and fruit, so that was good, and I took advantage of that. Wanted to give a shout out to "Kevin" who was very helpful, pleasant and professional even though I want to the front desk about 5 times with different issues (none were the fault of the hotel). »

« The staff member Virginia was was really really rude and unprofessional and she always has a bad attitude she should not be working there 😠 she has been very difficult and disrespectful as far as the other staff members which is Ashley and the cleaning lady they are very sweet very nice the property is very awesome the gym definitely needs to be worked on they need to fix the treadmill because it's not powering on the laundry is awesome the rooms are the best »

« Première chambre bruyante à cause du stationnement. Avons pu changer pour les 2 autres nuits et c'était parfait. Personnel courtois, avenant et à l'écoute. »

« Pas vraiment propre. Déjeuner correct. »

« Clean rooms, warm pool, great breakfast & friendly staff! »

« Glad I chose it. Great rest, good amenities and close to everything. Quiet, nicely laid out and I found it exactly as advertised. »

« Front desk staff was very personable and helpful! Room was comfortable as always! »

« Les chambres n’étaient pas propre. Beaucoup de saleté sur le sol. Les draps de lit et les serviettes étaient tachées… »

« I appreciate orange juice for breakfast and there wasn’t any. I was there for three days. On the first day I told the front desk manager there were no paper towels in the men’s room. When I left there were still no towels and the overflowing waste basket hadn’t been touched »

« Location was good. Hotel was a bit outdated. Good for an overnight stay. Room was clean »

« The pictures are not true for the hotel no pool or hot tub. »

« MY ROOM WAS NOT CLEANED PROPERLY . TRASH LEFT IN ROOM. DID NOT REPLACE TOWELS. RECEPTIONIST WHERE RUDE. I WILL NEVER STAY THERE AGAIN. SO DISAPPOINTED 😞. »