6/10 Okay
Chevaugn
Travelled with family
14 Jun 2024
Liked: Cleanliness
Disliked: Amenities
The property is ok. Before booking, I didn’t know that the property was split in half. 1/2 of the resort is on one side of the street and then you have to cross the street to get to the other side. I’ve stayed at all inclusive resorts before but this one was pretty limited. There are only officially 2 restaurants to eat at that require reservations for dinner and the service is slow. There isn’t a wide variety of food options. The breakfast buffet was pretty much the same each day and so was lunch. The dining area closed between breakfast, lunch and dinner which only left you to get a sandwich from a coffee shop. The staff was ok. I didn’t enjoy always having to give my room number for any services like getting breakfast and lunch. Upon arriving I was given vouchers for the spa but at the spa I was not able to use them. They said they were completely booked and didn’t leave any space for people with vouchers to access the spa. I saw many of the same people back and forth to the spa and multiple days but never was able to use my voucher. The main lady at the front desk of the spa was rude as well. She gave off an attitude to people trying to use the voucher that was given to them. The location of the spa is right off the road so you can hear cars driving by from your room. The half of the spa across the street I felt was always unattended. I felt like anyone walking off the street could just come in while the main side always had someone at the entrance. The beach was nice.
Chevaugn
Stayed 3 nights in Jun 2024