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Bewertungen von Villa de Sierra Vista

3 out of 5
Villa de Sierra Vista
69 Abanico Road, Puerto Princesa, Palawan

Bewertungen

7.2

Gut

5 von insgesamt 14 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 14 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 14 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 14 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 14 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

7.6/10

Personal & Service

4.0/10

Ausstattung

8.0/10

Zustand der Unterkunft

Bewertungen

4/10 – Schlecht

Maria

Aufenthalt von 4 Nächten im Januar 2024
Antwort von The Hotel Management am 9. Jan. 2024
Thank you for staying in our Hotel and we appreciated your reviews.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful, clean little hotel . Bargain for $30.00. It’s just unfortunate that phone line in the room wasn’t fixed . Owner should look into it as it’s annoying to walk up and down the stairs everytime you need something. Staff are very , very accommodating.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Rosario am 16. Jan. 2020
Sorry to hear this, but we appreciate your review. Very unfortunate that it was during your stay that the cable line was broken. Upon knowing we have it fixed already. We (with the staff) are very happy that you appreciate our service to you. Thank you for staying with us! and hope to see you again!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Rosario am 16. Jan. 2020
We appreciate your review Thank you for staying with us!

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are Friendly but poor service. Sink not working will we gave to carry heavy lauggage coz no elevator. No restaurant near. House keeping not good we gave to ask all the time our towel toilet paper. Not happy.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Chato am 2. Jan. 2020
We are sorry that you feel that, upon asking our staff what had happened, they reported that you haven't told us that you were asking for a make-up-room before you left for your tour, and in case you forgot to tell, we have a door-sign card that you can put inside the door knob for us to know that you wanted a make-up-room. basic needs such as towel and toilet paper is readily available at the Front Office Our staff is doing everything they can to make every guest's stay comfortable. Meantime, please say regards to your father. your dad is already a friend of the staff, they even had pictures with them. Again, we are sorry that you feel unhappy. Best Regards,

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No good service
We booked a room for four nights. However, there is no refund. Write a letter and talk to the customer service staff. No reply was given. I also want to change the evaluation. The experience is very poor. I hope the customer service can refund my room fee. I didn't use it at all
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Chato am 23. Nov. 2019
Sir, you booked for four nights and we reserved it for you....it is not our fault that you did not show up in our hotel. The room was reserved to you and i assumed that you read the policy before making your booking. if you mistakenly made your booking with us, you should have cancelled it ahead of time to avoid no show fee.

10/10 – Hervorragend

JOHN RONALD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Two thumbs up...
The ambiance of the hotel was very nice. Room was very spacious and clean. Staff are very helpful and service is great. Overall our stay with Villa de Sierra Vista was superb...
Aufenthalt von 8 Nächten im August 2019
Antwort von Rosario am 1. Sept. 2019
Thank you for your reviews, our pleasure to be of service to you sir, Hope to see you again. Best Regards, VSV Team

10/10 – Hervorragend

GEORGIOS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Chato am 15. Aug. 2019
We appreciate your reviews. We are happy to be of service to you. See you soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A quite and relaxing stay.
Very clean hotel and relaxing stay at Villa de Sierra Vista. Simple breakfast with coffee and juice. The only issue we had is that the WiFi did not work in the lower level where our room was. We had to go to the lobby area to use the WiFi. Overall a good experience with friendly staff.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Chato am 20. Feb. 2019
Thank you for your reviews, your feedback will help us improve our services to our valued guests. and so we are glad to tell you that we have resolved the issue about the internet. We are now at 50mbps and putting our access point for the whole building. Hope to be of service to you again. Best Regards

8/10 – Gut

Stig

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2018

10/10 – Hervorragend

Joy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

4/10 – Schlecht

Martin, bangkok thailand

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Overlooking the mangroves, single room was poor
I arrived early fresh from the previous hotel. The receptionist said check in time is 2pm although this is not mentioned in my expedia itenary. I waited in the lobby while the receptionist played loud religious music in a self congratulating manner. My single room was not upstairs with a great view of the mountains, no it was in the basement. A small bare cell like room, the bed was medium comfort, the bathroom average for philippines. There was a big storm that shutdown the electricity,wifi and even one of the mobile telephone companies. The hotel was sort of slightly classy but was spoilt by ungenerous attitudes and poor customer care. At night it was exceedingly peaceful, you will get a good sleep, if you dont mind the bed. Next the breakfast, again the mean spirit showed, the included breakfast was a barebones meal, cold egg, a few slices of scrappy palawan sliced bread, old tasting brewed coffee. you were encouraged to upgrade to a paying breakfast. I left nearly all of it despite being hungry. I do not revommend the single rooms at all, although the doubles look better and are upstairs, i guess. I hated staying here, mean petty management and annoying receptionist. I was very glad to leave.

6/10 – Okay

Marilyn, CA

Gut: Sauberkeit und Komfort des Zimmers
Comfortable,far from city/activity
Comfortable but had to cut stay short to catch a ride to el nido,to get to Coron Is...will stay PP much longer

8/10 – Gut

J

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice villa
It was 3 lovely nights in this villa. We were amazed of the place, the villa itself and the view. The room is nice with big bathroom and nice comfortable bed but we missed having a small fridge in the room. Fridge is in the kitchen which is locked up after 10 pm. Free continental breakfast is ok, small portion. If you want another kind of breakfast then you have to pay extra. Laundry service is expensive, have to pay by piece. Beers and beverages expensive. Nice staff, very accomodating and even gave us a tour in their pond and helped us with tours around PP. This villa is just around 30 mins ride in trike to town which is just perfect when going out for dinner in the evening.

4/10 – Schlecht

Coralie, Lausanne

Gut: Sauberkeit und Personal & Service
Correct pour un passage express à Puerto Princessa
Nous y sommes restés une nuit, en repartant d'El Nido. C'est un hôtel correct, un peu loin des restaurants. Nous étions dans la chambre à côté de la reception qui résonne beaucoup. La route est également désagréable lorsqu'on a besoin de calme pour dormir. Le personnel était très sympathique. Le déjeuner n'était, en revanche, pas bon. Un demi oeuf brouillé, deux pains de mie avec beurre sans confiture et un jus de fruit chimique.