Hotel Racks

« Le personnel est très gentil. Ce qu’il faut améliorer : 1. la salle de repas et petit dej au niveau de la réception c’est vraiment étrange et gênant 2. Nous avons attendu près d’1 heure pour avoir le petit déjeuner (beaucoup trop long) 3. Aucun service proposé à l’arrivé, pas d’informations (simple remise de la clef ). 4. Nous avons eu 4 réponses différentes pour l’horaire du petit déjeuner et pareil pour les tarifs . Globalement personnel très gentil mais semble peu professionnel. »

« Bed and breakfast conforme au descriptif. Très bon petit déjeuner et les hôtes sont charmants. »

« Tout s'est très bien passé. Le seul petit bémol est que nous avons dû payer 15 livres pour notre chienne qui a dormi à l'hôtel. A aucun moment de la réservation nous n'avions été informés de cette somme, que nous trouvons plutôt exagérée. »

« Staff and management excellent very friendly. Went the extra mile and made our stay great. Thanks to Dave and his wife and staff. Will be returning again »

« Super B&B, la patrone est très sympathique, souriante et serviable. Les repas étaient délicieux, et la chambre spacieuse et propre ! Great B&B, the boss is really nice, and thoughtfull. Meals are excellent and the room is big and very clean. »

« Lovely stay, beautiful room very calm, host very kind with good advices »

« Very friendly owners »

« Friendly staff but a bit slapdash at breakfast, rooms comfortable but south facing rooms need a portable aircon unit when warmer outside as the room was stiflingly hot despite window open and fan on. Excellent food which we could not fault for two nights dinner. »

« Centrally situated near to all amenities. My single room was basic but comfortable enough, spotlessly cleaned every day and quiet. Breakfast (included) was plentiful and well cooked and presented. I recommend that you check the hot water on entry as when I checked in I wsinceas very tired after my journey and piled into bed. In the morning I found I had no hot water in sink or shower and went to reception to complain. No problem says the girl, I'll be up in 5 minutes to switch it on. Maybe the...

« Start to finish 5 stars. Great communication from the time of booking. Very welcoming. Lovely couple who work well together. Very clean and tasteful. Don’t hesitate to book your stay. »

« I had a wonderful stay at Gretna Green Hotel. The staff were friendly and welcoming, the rooms were clean and comfortable, and the location was perfect for exploring the local area. The breakfast was excellent, and the overall atmosphere was warm and relaxing. I would definitely recommend this hotel to anyone visiting Gretna Green and would happily stay here again. »

« Un accueil chaleureux, des chambres arrangées avec goût, très confortables et parfaitement propres. Petit déjeuner soigné et préparé à la dernière minute. Environnement calme, verdoyant. »

« Clean Room »

« We had a good comfortable stay and where made to feel welcome »

« The staff were some of the best we have ever met and met our needs perfectly. They ensured we had a room that was suitable and went the extra mile to achieve this so a big thank you. The property is in the process of being updated but this didn't affect our stay except perhaps to see how well it appears to be going and I'm sure when this is finished they will have a hotel to be proud of. They have only owned this hotel for about 6 months and it is obvious they are making huge efforts to update...