Hôtel près de Rainbow-PUSH Headquarters, Chicago, Chicago

« Asked for a Zelle “refundable” deposit and denied refund citing violation of house rules however there are documented images from their security footage that we did not violate those rules they claimed we did. They told me I checked in with three other guests and sent security footages, those were my friends helping me move the luggage not guests checking in. The total number of guests never violated any rules. They don’t have heater/AC in the room, asked us to open the window or use the room...

« Hôtel correct considérant le prix qu’on a payé. Située dans un beau quartier sécuritaire près de Hyde Park. Personnel très accueillant. »

« Satisfied. »

« Mon séjour s’est très bien passé. La chambre était propre et bien équipée, avec un balcon agréable pour se détendre. Le personnel était accueillant et toujours disponible pour répondre à nos besoins. L’endroit est calme et idéal pour les familles. Je recommande vivement ! »

« I booked a non smoking room but it smelt like an ashtray. I have to clean everything in my luggage including my bags due to the smell. »

« Très chouette hôtel, personnel très agréable, lobby et parties communes récentes et bien entretenues. La salle de sport est petite mais suffisamment bien équipée. Le seul point négatif est la distance en transports en commun du centre de Chicago, sinon tout est parfait. »

« C'est en fait un hotel de passes ! »

« Did not have a spa at all. The deluxe bedroom has no spa :( Very very disappointing »

« We had to clean/sanitized our room when we got there but apart from that, everything was ok and just had to put food away in our car as they were cockroaches in the bathroom. We stayed two nights and it was close enough from town and parking was free. »

« Cold AC »

« Their website says it's pet friendly, which is completely false. There was no point in having pillows since they're almost as flat as the actual bed. Props to their ac, works great. There was nobody there to receive keys when I went in. It was an ok stay, but them not taking pets was infuriating. »

« Equipe accueil excellent! »

« Great hotel, friendly and competent staff. Clean and practical. »