Hôtel près de Parc de la résolution, Anchorage, Anchorage

« Checkout time too early to enjoy things. Personnel under trained and really passive. The hôtel was correct but not really worth the price paid. »

« Our stay was perfect! The staff – whether at reception, in the bar and restaurant, at the luggage counter or in housekeeping – were patient and understanding despite the language barrier; they were always smiling and friendly, and we left feeling truly delighted! I’m just deducting one star because the booking stated that breakfast was included, but we had to pay for every breakfast (and there was no mention on the menu of what was included or not). Thanks again to the whole team – it was truly...

« La qualité du service »

« Ok »

« The staff was knowledgeable and friendly during our stay. The property was close to downtown so you can walk and enjoy the area. »

« Très confortable. Un peu loin du centre (10mn) dans un environnement quelconque. »

« Bel hôtel, déjeuner compris et bien situé »

« This hotel was under construction when we checked in . But the staffs were extremely helpful in everything. There is no elevator in the property but the staffs helped us carrying up & down our luggages . They even helped us loading our car . The rooms were very clean and the staffs made sure we had everything we need for our stay . Our special thanks goes to Mike & Amanda who made our stay very comfortable & memorable also . »

« C’est très bien , l’accueil est merveilleuse »

« Endroit en retrait du Centre ville qui a besoin de beaucoup d'amour: tapis sales et usés, notre fenêtre de chambre craquée a été reparée avec du papier collant, les lingea de toilettes tombent en lambeau, l'air conditionné est bruyant et on entend le train siffler régulièrement. Le pire rapport qualité-prix que j'ai connu. »

« Horreur et stupéfaction en arrivant dans la chambre ! On se serait cru dans un film de série noire : plafond tâche, fils électriques en déroute, porte abîmée, serrure pas fiable... »

« Un personnel épouvantable : déclassement de chambre par rapport à celle réservée et payée (certes sur expédia) et pour seule compensation des points sur le programme de fidélité Ramada Whindam… vous ajoutez à ça une chambre ou l’on se demande si elle est propre avec une Clim qui laisse une marre d’eau, un sol qui interroge, un établissement qui mériterait une sérieuse rénovation ! Et un personnel qui devrait retourner en formation pour apprendre la relation client »

« This did not feel like a safe building or area. Room was bare bones but not particularly clean, and the deadbolt had been removed from the interior of the door. Would not have felt safe without my husband also there, and even so we almost changed hotels last second. »

« Maria and Robert were excellent hosts. Breakfast was so well presented and delicious. »

« Scarlett was an amazing front desk staff member and the gentleman bartender that also works with breakfast service is also wonderful. We really appreciated the hospitality and have already recommended this hotel to friends and family. Housekeeping was also first class and the gym is elite. »

« Clean room staff very nice and it’s really good for families, pool was under maintenance but other than great experience »