Hôtel près de Théâtre romain, St Albans, St Albans

« Great location, beautiful grounds but rooms are in need of maintenance: The toilet seat does not fit properly, the toilet pan is cracked, the bath is not clean, the window blind does not work, the wallpaper is torn, the carpet is stained, and the windows can not be secured when open due to a broken latch. And...NO hot water!! (so no shower!) Breakfast was disappointing too as the coffee machine was broken and so was the toaster (so no toast)... »

« L’hôtel est idéalement situé au cœur de St Albans. Les lits sont confortables. Gros bémols : un personnel peu aimable a part une ou deux exceptions. Ni bonjour ni au revoir. Il y fallu réclamer pour que le ménage soit fait dans la chambre ! Vous imaginez la mauvaise surprise au retour d’une journée passée à Londres ! »

« Bon service et belle résidence confortable et bien équipée. Le seul souci est la salle de bains partagée, ce qui n'était pas très clair ou que j'ai dû manquer lors de la réservation. Heureusement l'ambiance était bonne avec les autres occupants »

« Nice clean Appartement and close to the centre of St Alban's »

« The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

« Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended. »

« Je n y ai passé que quelques heures , arrivée tard depart 4 am ... Personnel gentil correct Quand il m a proposé de l aide , aurait pu dire que les escalier etaient abruptes.... 2 étages.... Tout très vétuste même l odeur dans la chambre ! Un peu crippy .... »

« La propreté ça n'allait pas du tout... Tâche au sol dans salle de bain avec cheveux et poils. Des insectes sortaient de sous le radiateur qui était lui couvert de saleté et poussière. Mon fils asthmatique a fait une crise. J'ai prévenu un membre du personnel. Et rien a était fait. Les vitres des chambres c'est du simple vitrage. Le parking est payant... Dommage »

« The bathroom had mold, the bedroom was dirty, and the bathroom was dirty too. There were cobwebs everywhere, the mattress was dirty, the bed was broken, and there were hairs in the shower. There was no heating, the window was open, the curtains were dirty, the walls were dirty, and the floor was dirty. In fact, everything was dirty. La salle de bain avait de la moisissure, la chambre était sale et la salle de bain aussi. Il y avait des toiles d’araignée partout, le matelas était sale, le lit...

« Quartier peut accueillant, mais très bon hôtel avec parking sécurisé »

« Chambre correcte et propre »

« Dusty corridors due to construction works within the hotel. Rooms acoustic are poor, we had our room on the ground floor and could hear everything from the floor above, footsteps and conversations. Not ideal if you want to rest. Only large towel provided no face/hand towel. Heating system is sluggish, it took a few hours to get the room heated from 16° to 20°, electricic heater on the wall couldn't be used as it was dirty and emanated burnt smell when switched on. »

« Rooms were a bit dated and tired »

« Parking gratuit. Chambre propre et petit dej correct. »

« I had. A room with a broken window no curtains just a blind which did not block out traffic noise or did the single window glaze . No room had a shower in room ,or toilet ,the shower was just 1m x1m floor space with no space for hanging clothes . I would not stay there again . »

« Room is dusty and the shower tub quite dirty, also drain is blocked »