Location de vacances de particulier à Russell Springs

« Ai été d'autant plus déçu par l'hotel que je l'avais choisi pour un séjour de trois nuits. La suite était en fait une grande chambre, certes spacieuse, mais une sans aucune séparation. Il y avait un canapé mais aucune petite table basse. Une impression de vide et pas très pratique. En ai demandé une et l'ai obtenue. Par contre chambre propre. L'aménagement date un peu mais reste correct. Ce qui est plus gênant est l'impression générale qui se dégage. On a le sentiment que l'hôtel est avant tout...

« Terrible experience! There was another booking with the same last name and they didn’t bother to verify the first name. They gave away our room. Claimed we didn’t have a reservation when we arrived. Our bank was alerted when the other people checked in that we had a charge. Finally got an adequate room. When we tried to checkout, they would get it right either. We felt like our room should have been comped since we had such a headache dealing with it. »

« First of all booked 3 rooms. I told them rooms had to be on first floor because of health reasons, guess what, they were not. they were on second floor, no elevator. Then after climbing the stairs, keys did not work. Later that evening tried to go to bed after a long day, only to find out that the tenants below us on lst floor, were having a party in the parking lot and outside their rooms, beer bottles, rattling, cooking on tailgate and blarring music ALL night. Now I am all for people...

« The pool was closed they did not disclose this during booking »

« The room was not very clean. It looked like nobody cleaned the floors. The tub looked very suspect also. The staff was great. Very friendly and helpful. It was $79 for a Saturday night. There were no bugs. I can't really complain considering the very late time I got there in the middle of the night. The staff was very nice considering that I definitely woke him up. Parking was fine. There is an IGA across the street in walking distance if you need anything from the store. It's right off of Main...

« Rooms were clean. Staff was friendly »