The resort is very tastefully decorated, very comfortable and clean. The highlight is the view of the mountains and the Fansipan, the spa is also beautifully designed. The staff were very friendly, after a trek with some mud they got us a new brush to clean our clothes and shoes. The procedures are still a bit bumpy in the spa and at the breakfast buffet, but I think this will improve as the hotel has just opened. We felt very comfortable here and can recommend it without reservation.