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Avis sur Avid Hotels Salem, An Ihg Hotel

2.5 out of 5
Avid Hotels Salem, An Ihg Hotel
501 WILDWOOD ROAD, Salem, VA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 414 avis sur 559." "
Note des voyageurs de 8 (Bien), d’après 109 avis sur 559." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 559." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 559." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 559." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

jean-marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Vicki le 13 mai 2024
Jean-Marie,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bien

claude, La Guadeloupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 29 avr. 2024
Claude,Thank you so much for your review! We appreciate your stay & look forward to seeing you again in the future!

10/10 Excellent

Jacques

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre et neuf 😍 Très beau endroit.
Séjour de 1 nuit en avril 2024
Réponse de Kam Patel le 7 avr. 2024
Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bien

Normand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Vicki le 26 janv. 2024
Normand,Thank you for your review! We do appreciate your stay with us & hope we will see you again soon!

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Vicki le 28 déc. 2023
Luc,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Vicki le 28 juil. 2023
Christian,Thank you for your review! We do thank you for staying with us and hope to see you again in the future!

8/10 Bien

NADIA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chaîne d’hôtel à retenir
Bel hôtel avec une chambre fonctionnelle et confortable. Les produits de toilette sont de qualité, et le petit déjeuner très convenable.
Séjour de 1 nuit en mai 2023
Réponse de Vicki le 19 mai 2023
Nadia,Thank you for your review! We do appreciate you staying with us & hope to see you again in the future!

10/10 Excellent

Johanne

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Moderne et très propre
Séjour de 1 nuit en février 2023
Réponse de Vicki le 27 févr. 2023
Dear Johanne,Thank you so much for your review. We do appreciate it! We do hope to see you again in the future!

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mauvais petit-déjeuner
Chambre très confortable mais petit-déjeuner très ordinaire!
Séjour de 1 nuit en février 2023
Réponse de Vicki le 17 févr. 2023
Thank you for your feedback. We do appreciate you & hope to see you again in the future.

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel construite en 2021. Très propose. 1er étage pet friendly... Avis a ceux qui pourrait être allergique 🙂
Séjour de 1 nuit en février 2023
Réponse de Vicki le 8 févr. 2023
Thank you for your feedback. We appreciate you & look forward to having you stay with us again.

8/10 Bien

Mireille

Séjour de 1 nuit en janvier 2023
Réponse de Vicki le 6 janv. 2023
Mireille,Thank you for your feedback! We do appreciate you & hope we will see you again soon!

10/10 Excellent

Nicolas

Séjour de 1 nuit en octobre 2022
Réponse de Vicki le 2 nov. 2022
Hi Nicolas,Thank you for your feedback! We really appreciate you & hope to see you again in the future!

8/10 Bien

Maxime

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très tranquille et bien situé.
Séjour de 1 nuit en juillet 2022

8/10 Bien

christian

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La courtoisie, la propreté et le prix
Séjour de 1 nuit en mars 2022
Réponse de Denise le 11 mars 2022
Thank you for staying with avid Salem Va. We hope to see you on future visits. Safe and happy travels.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, comfortable bed, great staff
Séjour de 1 nuit en mai 2024
Réponse de Vicki le 17 mai 2024
Karen,Thank you so much for your review! We do appreciate you & thank you for your stay. Please come back to see us in the future!

10/10 Excellent

Bram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Vicki le 15 mai 2024
Bram,Thank you so much for your review! We thank you for your stay & hope to see you again when you are in the area!

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet property!
Séjour de 1 nuit en mai 2024
Réponse de Vicki le 13 mai 2024
Tracy,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Tarig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like it and recommend it for next trip.
Séjour de 2 nuits en mai 2024
Réponse de Vicki le 13 mai 2024
Tarig,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

George, Centreville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
European Vibe
Séjour de 2 nuits en mai 2024
Réponse de Vicki le 13 mai 2024
George,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Roxanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cute & modern establishment! The room was very small but it had everything we needed and it was cozy! I would definitely stay there again!
Séjour de 3 nuits en mai 2024
Réponse de Vicki le 13 mai 2024
Roxanne,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Satisfaisant

Julie

Les points forts : Personnel et service
Convenient to interstate Interior of room was bare bones and floors were dirty
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 6 mai 2024
Julie,I am so sorry you were not satisfied with your stay. We do appreciate you & we do hope that you will give us another opportunity to serve you!

10/10 Excellent

shelley, green river

Séjour de 4 nuits en avril 2024
Réponse de Vicki le 6 mai 2024
Shelly,Thank you for taking the time to leave us this wonderful review. We here at avid Salem strive very hard to make sure that every guest that chooses to stay with us has a wonderful experience. We hope to see you in the future and hope you continue to choose us for your traveling needs

8/10 Bien

James

Les points forts : Propreté
Terrible smell in the lobby
Séjour de 1 nuit en mai 2024
Réponse de Vicki le 6 mai 2024
James,Thank you for your review! We do appreciate your stay & we do hope to see you again in the future!

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great bed, great breakfast, great checkin, nothing to complain about!
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 6 mai 2024
AWe thank you for choosing to stay with us on your recent visit to Salem. We know that you have many options, it has been an honor serving you.We value your comments, as they allow us to measure our job as a work team focused on your satisfaction, thank you for taking the time to share them.We are glad that you had a pleasant stay, that you enjoyed our facilities and services.Looking forward to seeing you back soon!ndrew,

6/10 Satisfaisant

Tricia, Winston salem

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Very plain rooms. Too small. No closets at all
Séjour de 2 nuits en avril 2024
Réponse de Vicki le 26 avr. 2024
Tricia,I am sorry that we did not meet your expectations. I do hope you will come back again to see us!

10/10 Excellent

Johnathan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have nothing negative to say about this hotel. It is modern, new and minimilistic. A couple high notes: They offer 2 types of pillows - feather and cotton. They're toiletries are larger bottles that are refillable. And it's Dove, which im familiar with. You can do check out and check your bill right from the TV. Their continental breakfast was a good variety of things with a nice selection of healthy options. I wasnt familiar with this brand hotel before staying here, but will be checking them out on my next trip! Very good hotel!
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 26 avr. 2024
Johnathan,Thank you for taking the time to leave us this wonderful review. We here at avid Salem strive very hard to make sure that every guest that chooses to stay with us has a wonderful experience. We hope to see you in the future and hope you continue to choose us for your traveling needs

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second stay at this Avid hotel. We love the design, perfect for a short stay. The room and public areas were spotless. Staff was very friendly and helpful. Breakfast is quick and tasty. And the coffee is delicious! We will stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 26 avr. 2024
Linda,So happy to hear that you are an avid fan! We love it when our guests have a memorable experience and share that with us. We really do appreciate the feedback so we know what we are doing right. We hope to see you again!

10/10 Excellent

John

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best handicap accessibality facility I've seen. Thanks.
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 26 avr. 2024
John,Thank yo so much for your very kind review! We thank you for your stay & look forward to having you stay with us again!

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good, convenient hotel.
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 19 avr. 2024
Nancy,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Sabrina

Séjour de 1 nuit en avril 2024
Réponse de Vicki le 10 mai 2024
Sabrina,Thank you so much for your review! We appreciate your stay & we do hope to see you again in the future!

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Vicki le 15 avr. 2024
Kate,Thank you for taking the time to leave us this wonderful review. We here at avid Salem strive very hard to make sure that every guest that chooses to stay with us has a wonderful experience. We hope to see you in the future and hope you continue to choose us for your traveling needs

10/10 Excellent

Logan

Séjour de 1 nuit en avril 2024
Réponse de Vicki le 6 mai 2024
Logan,We thank you for choosing to stay with us on your recent visit to Salem. We know that you have many options, it has been an honor serving you.We value your comments, as they allow us to measure our job as a work team focused on your satisfaction, thank you for taking the time to share them.We are glad that you had a pleasant stay, that you enjoyed our facilities and services.Looking forward to seeing you back soon!

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and super clean. Even tho we could see the highway the room was very quiet. The staff were friendly and helpful. Will definitely stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 15 avr. 2024
Linda, Thank you for taking the time to leave us this wonderful review. We here at avid Salem strive very hard to make sure that every guest that chooses to stay with us has a wonderful experience. We hope to see you in the future and hope you continue to choose us for your traveling needs

8/10 Bien

Evelyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is clean, modern and accessible to freeways.
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 12 avr. 2024
Evelyn,Thank you for your review! We do appreciate your stay & hope to see you again in the future!

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, équipements
All the above that I checked.
Séjour de 1 nuit en avril 2024
Réponse de Vicki le 8 avr. 2024
Linda,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Jessabel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is very calm, quiet, and clean! Exactly what I needed for a last minute stop on my long drive back home.
Séjour de 1 nuit en mars 2024
Réponse de Kam Patel le 7 avr. 2024
Thank you for taking the time to write this review and share your experience. It is great to hear how you enjoyed the value and the convenient location of our hotel! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope to see you again soon!

8/10 Bien

Greg

Séjour de 1 nuit en avril 2024
Réponse de Vicki le 26 avr. 2024
Greg,Thank you for your review! We really appreciate your stay & look forward to seeing you again soon!

10/10 Excellent

Thomas E

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome hotel!
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 1 avr. 2024
Thomas,We thank you for choosing to stay with us on your recent visit to Salem. We know that you have many options, it has been an honor serving you.We value your comments, as they allow us to measure our job as a work team focused on your satisfaction, thank you for taking the time to share them.We are glad that you had a pleasant stay, that you enjoyed our facilities and services.Looking forward to seeing you back soon!

10/10 Excellent

Vicki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very CLEAN, staff was professional and helped with dining options. This is the second time we stayed in the Salem Avid hotel. Will stay again
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 1 avr. 2024
Vicki,So happy to hear that you are an avid fan! We love it when our guests have a memorable experience and share that with us. We really do appreciate the feedback so we know what we are doing right. We hope to see you again!

10/10 Excellent

Elaine

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was clean, new and modernized. Room had everything we needed. There was no closets but there were had cubbies, shelf’s, hooks and hangers for all you things. Dog fees were reasonable and there were enough grassy areas for them. Breakfast was better than I thought it was going to be. Staff was welcoming.
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 1 avr. 2024
Elaine,We thank you for choosing to stay with us on your recent visit to Salem. We know that you have many options, it has been an honor serving you.We value your comments, as they allow us to measure our job as a work team focused on your satisfaction, thank you for taking the time to share them.We are glad that you had a pleasant stay, that you enjoyed our facilities and services.Looking forward to seeing you back soon!

10/10 Excellent

Donald

Voyage en couple
Pillows were uncomfortable but the rest was all very very good
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 29 mars 2024
Donald,Thank you so much for your review! We do appreciate your stay & hope to see you again in the future

8/10 Bien

Linda, Hanover

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only really slept there
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 29 mars 2024
Linda,Thank you for your review! We do appreciate your stay & we do hope to see you again in the future!

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Vicki le 29 mars 2024
George,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The floor between rooms does not seem to muffle sounds at all. Sounded as if the person above me rode a Clydesdale around the room most of the night.
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 25 mars 2024
Holly,I am so sorry that you did not have a great experience. We do hope to see you again & ask for the top floor!

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kam Patel le 22 mars 2024
Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Dova

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. Welcoming staff. Dog friendly.
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 15 mars 2024
Dova,Thank you so much for your review! We strive to make sure all of our guests including the four legged ones feel very comfortable staying with us! When you are back in the area, we hope to see you again!

10/10 Excellent

Cody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had never stayed at an Avid Hotel before but we sure will stay again!
Réponse de Vicki le 15 mars 2024
Cody,Thank you so much for your review! So happy to hear that you are an avid fan! We love it when our guests have a memorable experience and share that with us. We really do appreciate the feedback so we know what we are doing right. We hope to see you again!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are small but very clean and well set up. Plenty of space to hang up clothes and unpack. The 24hr coffee bar was perfect. I'll be back for sure and look for other AVID Properties.
Séjour de 1 nuit en mars 2024
Réponse de Vicki le 11 mars 2024
Richard,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

JAKE

Séjour de 1 nuit en mars 2024
Réponse de Vicki le 1 avr. 2024
Jake,Thank you for rating our hotel so highly! Your positive review means a lot to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a nice view, and it was very quiet. Two thumbs up.
Séjour de 1 nuit en mars 2024
Réponse de Kam Patel le 10 mars 2024
Thank you for rating our hotel so highly! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!