2/10 – Ungenügend
Sarah
Mit dem Partner gereist
21. Feb. 2026
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The general property was nice but there were many issues in the room. We arrived to a very strong cleaning agent/ chemical smell in the room. Upon checking the bed I found cob webs and fresh webs attached from the mattress to the wall and nightstand. Clearly the sheets and room haven’t been cleaned in some time. Bed sheets and pillow cases were stained. The walls were crawling with large rent ants and other large bugs. After checking out the sliding door it made sense as there was a very large gap between the doors (improper placing of the lock/ no weather stripping) allowing everything in. Found a giant leg of a bug (cockroach/ grass hopping looking thing in the morning). Only cold water showers (the least of my worries in a place like this). The only plus to this place was waking up to seeing monkeys, and the cook in the morning. She advised me that the manager did not want to refund me the second night as I could not stay in it due primarily to the smell. She walked in to take a look and I showed her all of which she was disgusted by and noticed her throat immediately bothered by the chemical smell. Terrible service from management to not contact me after going back and forth with Expedia and the cook during my vacation. Would not recommend.
Sarah
Aufenthalt von 2 Nächten im Februar 2026
