07/12/25 Where to begin, first employee to check us in was friendly but didnât tell us our room was in a different building across the street, so we were looking for our room in the building that check in was. When we couldnât find it and asked he said oh sorry itâs in building across the street. The. We get to our room and the tv doesnât work, we go back to front desk only to be greeted by a different worker, he was kind and said let me look into it, I guess there was a note that the tv wasnât working since 07/05/25. My question is why would the first worker give us this room if there was a note stating the tv didnât work. Anyways this other employee apologized and sai he would move us and make sure the tv worked in this new room before giving it to us. He came back and gave us a new room upgraded for free, of course we were grateful at least he is trying to fix the problem. So we move our luggage to this other room and tv is working but I then go to try and turn on the AC and itâs not turning on, absolutely no power to the wall unit, this place is a joke. Cherry on top was that while we were asking down stairs about the tv another couple were complaining there balcony door was jammed closed. Stay clear of this place.
