4/10 Médiocre
Liz M.
19 févr. 2024
Les points faibles : Propreté
Disappointed
The Duplex itself is modern and the living space looked clean, looks like the pictures, BUT….while settling in to our accomodation, I had to dispense with an ant nest in the silverware drawer, wash dirty dishes that were stashed under the sink, deal with a leaking kitchen sink drain (at 1 point the pipe came right out of the wall) and deal with a leaking upstairs bathroom drain. There is VERY limited hot water. There were no extra towels and the bed linens were in poor shape and not the correct size for 1 of the beds. The “Tropical Garden” consists of a cement sidewalk and driveway, no shade and uncomfortable seating. The other side of the Duplex is unfinnished/under some sort of renovation with an absentee owner. (So nothing is happening) consequently there are rodents in the storage area (saw the droppings and heard them) All these concerns were brought to the attention of whom we thought were the property managers….their reply was always “I will let the property manager know”. Nothing was ever resolved while we were there. We were led to believe that midway through our 2 week stay, cleaners would come in….that did not happen and there was only a broom to tidy up with. We are well seasoned travellers and expect tropical issues when visiting the tropics, We also expect accomodations to be in decent working order and a certain level of comfort for the money we pay.
Liz M.
Séjour de 13 nuits en janvier 2024