Hotel Serowe

« Le point positif est que le logement n'est pas cher. Par contre, la qualité va avec. La chambre était OK mais pas la salle de bain : le lavabo était rempli de poussière, la douche s'évacuait très lentement et la chasse fuyait... Ils avaient proposé de nous préparer un diner mais une fois sur place, on a appris qu'ils n'avaient rien prévu Par contre, le petit déjeuner était très bien »

« The room was ok, however on arrival my booking was not there because the online payment did not reflect in their system. »

« Our check in was horrible. We booked the executive room a month before but when we got to the place we were told that the executive rooms are fully booked we will have to settle for standard room. Firstly, we booked executive room because of a reason, now we had to settle for a small bed horrible shower and not to mention that the standard room was not that clean. However, we were moved to the executive room the day after. When we asked about the refund for Friday night, they came up with...

« Room and staff was fine. The problem was that the reservation we made via Expedia did not came through! And the oaynent we did to Expadia did not came through as well. We were lucky that they had still rooms, which we booked and off course have to pay! We expect that Expedia will refund the money we paid to Expedia »

« Nous étions les seuls dans cet hotel en construction. Seule consolation, quelques chambres sont terminées et la notre était confortable avec clim et bonne wifi. Piscine fermée et petit déjeuner nul. »

« We arrived at a closed reception and were the only people in the camp. A young girl came walking up and showed us our tent. The tent, bedding etc. were clean, with a small flash light as the only means of light. The ablution had no water, and the toilets had no seats. There was a care taker who called the owner when we asked, and he then instructed the care taker to turn the water on. When we asked about warm water he said the care taker will boil some water on the fire and we had to bath in...

« La chambre est correcte, la literie plutôt bonne. La décoration est un peu criarde. Lorsque vous prenez une douche, la salle de bain est inondée. Le WiFi est de très moyenne qualité dans les chambres. Contrairement à ce qui est annoncé sur le site Hôtels.com, il n'y a pas de petit-déjeuner. »