Hotel Shoals

« We could not understand any of the staff as they did not speak very good English. Our room was filthy. And we had bed bugs. »

« Brand new and clean great beds and pillow choices, and wonderful staff. Weird location but quiet and a nice view of the sunset. »

« Clean Helpful staff »

« Breakfast »

« It was very nice and very wonderful experience. Only thing is wish they would have better breakfast but other then that we had an amazing enjoyable time there. Definitely recommend visiting. Especially if you’re going to holiday world. Very close to the park and just very nice atmosphere. »

« Super clean hotel. We went to holiday world and stayed 2 night due to the price but it is about a 30 min drive give or take 5min. The pool was nothing to write home about. The staff was excellent. They cleaned our room after one night without asking (we've have 5 kids so the trash gets full fast and a lot of crumbs.) The continental breakfast was excellent and changed daily. The lady running it was so nice and came and asked if we were happy with everything. The room was large and had 2 queen...

« Breakfast was your sub par breakfast buffet. Our bed only had a VERY thin fitted sheet no.padding on the mattress. I thought since bed bug issues more was required »

« Staff was pleasent, things were good and clean »

« Pool breakfast clean »

« Great place and the staff is so helpful and friendly »

« Nice location right on the water. Had restaurant over looking the water, food nothing to brag about but ok. Reasons for a 3 rating, the beds were short like camper beds. I'm 5'10" and unless my head was next to the headboard my feet were hanging off the end of the bed. Had little square pillows. Went to shower in the morning and bathroom floor was wet, had water dripping from ceiling. A/C unit was very loud when it kicked in, not normal , they switched us to a new room because of the water leak...

« As soon as we got into our room and pulled down the bed, there was a bug (bed bug??) visible. We were able to cancel our stay. »

« Terrible »

« Breakfast was amazing rooms were clean shower was wonderful pool was great joping cieling gets fixed soon but i will definently be back counter people was amazing cery accomadating lori was sweet »

« Clean, staff friendly. »

« Bed looked like it was slept in... Thermostat was locked and un-adjustable... No drinking water or breakfast or any food for that matter as advertised. No live TV (only paid apps tv were available (Was there during the World Series... not cool) But the coffee maker worked. Good work guys! »