Außenpool, Sonnenschirme, Liegestühle
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Bewertungen von Koulen Hotel

4.5 out of 5
Koulen Hotel
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap

Bewertungen

9.6

Aussergewöhnlich

103 von insgesamt 127 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 127 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 127 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 127 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 127 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

9.2/10

Ausstattung

9.4/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jordi

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Koulen Hotel Team am 30. Mai 2023
DearJordi, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in ruhiger Lage, noch zentral
Ein Hotel eher für Familien, da es viele Apartments mit 2 bis 3 Schlafzimmern gibt. Dadurch relativ viele Kinder, entsprechend lebhaft ist es am Pool. Muss da dann auch noch Musik sein? (hat mich eher gestört). Man konnte mir das gebuchte Apartment am 1. Tag nicht geben, am 2. Tag auch nur zur Straße hin. Zum Trost gab es ein complimentary dinner. Auf alle Fälle dennoch ein sehr komfortabler Aufenthalt mir gutem Frühstück (da könnte die Auswahl bei Wurst und Kaese noch zunehmen). Noch gute Lage (ca. 12 Minuten Fußweg bis zum Alten Markt) und ruhig. Der Service ist überaus freundlich, allerdings mit kleinen Schwächen.
Aufenthalt von 3 Nächten im August 2018
Antwort von Vanna am 13. Sept. 2018
Dear Martin, Warmest greeting from Koulen Hotel, On behalf of the staff and management, we’d like to express our sincere thanks to you for choosing Koulen Hotel for your accommodation in Siem Reap. We are sorry to hear that, and we really apologize that we did not meet your expectations as you mentioned about. We will improve our product and service for all our guest. We hope that you will continue to use our hotel in the near future. We look forward to you, your family or your friends returning to Koulen Hotel at some time on the next trip. All the best to you, your family and friends. The Management.

10/10 – Hervorragend

Nathan, Rockville

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent hotel and staff! I’m looking forward to a future visit!
Aufenthalt von 5 Nächten im April 2024
Antwort von Omnot Heang am 23. Apr. 2024
Dear Nathan, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Emily

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Aufenthalt von 4 Nächten im März 2024
Antwort von Omnot Heang am 19. März 2024
Dear Emily, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

6/10 – Okay

Hiroya

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Koulen Hotel Team am 13. Feb. 2024
Dear Hiroya, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

junya

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
アンコール最高の旅！
私達の対応をしてくれたMs LinさんとMr sere much さんを始め、スタッフさん全員がとても対応がよかったです。 ツアーガイドのSomneyさんもとても親切に 色々な所を案内してくれました。 お部屋も広く、綺麗でした。 とても良い思い出の旅になりました。 ありがとうございました！
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Omnot Heang am 9. Jan. 2024
Dear Junya, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Lance

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent property! Must stay.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Omnot Heang am 1. Jan. 2024
Dear Lance, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

John

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Omnot Heang am 20. Dez. 2023
Dear John, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Daniel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everyone was awesome
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Omnot Heang am 20. Dez. 2023
Dear Daniel, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Paula

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Aufenthalt von 3 Nächten im November 2023
Antwort von Omnot Heang am 22. Nov. 2023
Dear Paula, Warmest greetings from the Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Rachel Shileen

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful hotel
Aufenthalt von 13 Nächten im November 2023
Antwort von Omnot Heang am 21. Nov. 2023
Dear Rachel, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

8/10 – Gut

Terence

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice service apartment feel with hotel facilities. Best of both worlds
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Omnot Heang am 3. Nov. 2023
Dear Terence, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Eduardo

Gut: Sauberkeit und Komfort des Zimmers
Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Omnot Heang am 8. Okt. 2023
Dear Eduardo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Hiroshi

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
部屋が３部屋あり広いので全部使うのが大変でしたが よかったです。
Aufenthalt von 1 Nacht im September 2023
Antwort von Omnot Heang am 4. Okt. 2023
Dear Hiroshi, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Aufenthalt von 6 Nächten im August 2023
Antwort von Omnot Heang am 26. Aug. 2023
Dear Value Guest, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Tatsuro

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Aufenthalt von 3 Nächten im August 2023
Antwort von Omnot Heang am 19. Aug. 2023
Dear Tatsuro, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

azhanizam

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Omnot Heang am 3. Aug. 2023
Dear Azhanizam, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

AKINORI

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Koulen Hotel Team am 27. Juli 2023
Dear AKINORI, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Catherine

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Koulen Hotel Team am 25. Juli 2023
Dear Catherine, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

MAYO, CHUOKU

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Omnot Heang am 31. Juli 2023
Dear Mayo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Omnot Heang

10/10 – Hervorragend

Shoko

Gut: Sauberkeit und Zustand der Unterkunft
ホテル全体が清潔で、部屋がリビングとベッドルームに分かれてて、リビングには大型の冷蔵庫電子レンジ等長期滞在も可能な仕様だった。18時にチェックしんして翌朝4時半にチェックアウトしたのがもったいなかった。。
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Koulen Hotel Team am 7. Juli 2023
Dear Shoko, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Koulen Hotel Team am 28. Juni 2023
Dear Kevin, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Angelo, Padova

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Bello come family hotel. Stanze ampie pulite con n affaccio su un meraviglioso e curato giardino.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Koulen Hotel Team am 13. Juni 2023
Dear Angelo, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

M

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Koulen Hotel Team am 2. Juni 2023
Dear M, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Alison

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Koulen Hotel Team am 12. Mai 2023
Dear Alison, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
場所も良くて快適なホテルでした
シェムリアップの中心街にも近く、パブストリートにも歩いて行ける場所。 ホテルもきれいで、スタッフの対応もとても良かったです。 早朝のツアーに参加したため、朝ご飯も食べれず、滞在時間が短かったのですが、プールは気持ちよく利用させてもらいました。 もう少し長く滞在したいと思えるホテルでした。
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Koulen Hotel Team am 8. Mai 2023
Dear Yasuto Nishimaki, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Terence

Aufenthalt von 2 Nächten im April 2023
Antwort von Koulen Hotel Team am 13. Apr. 2023
Dear Terence, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

8/10 – Gut

Andrea

Gut: Sauberkeit und Komfort des Zimmers
Good stay in Siem Reap
Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.
Aufenthalt von 3 Nächten im April 2023
Antwort von Koulen Hotel Team am 11. Apr. 2023
Dear Andrea, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff were kind and attentive. The food was excellent!
Aufenthalt von 3 Nächten im März 2023
Antwort von Koulen Hotel Team am 8. Apr. 2023
Dear Joanne, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Aida

Aufenthalt von 3 Nächten im März 2023
Antwort von Koulen Hotel Team am 22. März 2023
Dear Aida, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Rosario

Aufenthalt von 2 Nächten im März 2023
Antwort von Koulen Hotel Team am 22. März 2023
Dear Rosario, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Neela

Aufenthalt von 3 Nächten im März 2023
Antwort von Koulen Hotel Team am 22. März 2023
Dear Neela, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Saloneer

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Aufenthalt von 7 Nächten im März 2023
Antwort von Koulen Hotel Team am 16. März 2023
Dear Saloneer, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Anne

Gut: Sauberkeit und Komfort des Zimmers
Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Aufenthalt von 2 Nächten im März 2023
Antwort von Koulen Hotel Team am 14. März 2023
Dear Anne, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Enrique

Aufenthalt von 3 Nächten im März 2023
Antwort von Koulen Hotel Team am 28. März 2023
Dear Enrique, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Zhong

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly staffs
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Koulen Hotel Team am 28. Feb. 2023
Dear Zhong, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

kimberly

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Koulen Hotel Team am 5. Feb. 2023
Dear Kimberly, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff , atmosphere, building and breakfast . Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best RegardsKoule Hotel Team

10/10 – Hervorragend

Constant

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We loved the Koulen Hotel. We stayed in a 3 bed apartment, which provided everything we needed for our stay. Location is a big plus, as we wanted quiet rooms for restful sleep, but with all the convenience of being located beside Heritage Mall, and a very short walk to the river, Old Market and Pub Street. Staff at Koulen were very helpful and accommodating. They can help with all transport and booking requests. Breakfast was delicious and extensive offering Asian and Western choices. The pool area is a calm oasis and great to hang out in the afternoon heat as it is in the shade.
Antwort von sam on am 28. Dez. 2022
Dear Constant, Greeting from Koulen Hotel. Thank you so much for your best score review. We are Delighted to hear that our location, staff and facilities make you a great experience upon your holiday. Your highly recommend is really appreciated. We hopefully you will share these with your family and friends. Please enjoy your stay with us. Best regards, Koulen Hotel Team

8/10 – Gut

TAKEHIRO

Antwort von Koulen Hotel Team am 9. März 2023
Dear Takehiro, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Anthony

Gut: Sauberkeit und Komfort des Zimmers
Best hotel in Siem Reap
From start to finish the Koulen was a great experience. Great location, amazing staff, and awesome amenities. Pai and Bee were especially helpful when I needed suggestions for places to eat, drink, and explore. Will definitely be back. Thank you to the Koulen for making a good trip great!
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von sam on am 11. Dez. 2022
Dear AnthonyGreeting from Koulen Hotel.Thank you so much for your best review. We are delighted to hear that our staff and facilities make you a great experience upon your holiday. Your highly recommend is really appreciated. We hopefully you will share these with you friends and family. We are waiting for your return soon. Have a great weekend.Best regards, Koulen Hotel Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Recomendo
Bem localizado, funcionários super educados e atenciosos (alguns com dificuldade com inglês, mas sem problema), piscina excelente, quarto enorme e confortável (água quente deixou a desejar). Organizou os passeios com um preço justo, assim como o transfer de saída (o de chegada estava incluído). Ficaria novamente.
Aufenthalt von 3 Nächten im November 2022
Antwort von sam on am 2. Dez. 2022
Dear Value guestGreeting from Koulen Hotel.Thank you so much for your time leaving us best review. We are glad to hear that you had a great experience with us. Hopefully you will share these to your family and friends. We are here waiting for your return soon. We wish you all the best.Best regards, Koulen Hotel Team

8/10 – Gut

David

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
Aufenthalt von 2 Nächten im November 2022
Antwort von sam on am 24. Nov. 2022
Dear DavidGreeting from Koulen HotelThank you so much for giving a feedback. We are really appreciate to your present here. We hope you have a great experience with us. Hope to see you again in the near future. Please have a great holiday.Best regards, Koulen Hotel

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2022
Antwort von Koulen Hotel Team am 24. Feb. 2023
Dear Susan, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

francisco

Aufenthalt von 3 Nächten im November 2022
Antwort von sam on am 20. Nov. 2022
Dear FranciscoGreeting from Koulen HotelThank you so much for your best review. We are pleased to your enjoyment. Hopefully you have a great experience with us. Please let us know if you need some help. Please enjoy your stay.Best regards, Koulen Hotel Team

10/10 – Hervorragend

MASAHIRO, Yokohama konan-ku

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
ホテルの方が、とても親切でした。 チェックインの時は、飲物か提供され美味しかったです。 チェックアウトの時は、ソールを頂きました。自分達に合う色を選定して提供されました。とても嬉しかったです。 レストランで、夕食を食べました。 丁寧にアイデアが多く作られて、とても美味しかったです。料理長な方が挨拶をしてくれ、写真も一緒に撮って頂きました。 ガーデンを眺めながらの朝食も良かったです。フォーが美味しかったです。 残念な事は、ルームのシャワーが冷たかったです。 次回は連泊して、ホテルをもっと楽しみたいと思います。
Antwort von sam on am 5. Nov. 2022
まさひろ様嬉しい口コミありがとうございます。 お食事、スタッフ共にお気に召して頂けたようで大変嬉しく存じます。 また、シャワーの不具合についてご意見をお寄せいただき、誠にありがとうございます。 私たちはそれを改善します。 近いうちにまたお会いできるのを楽しみにしています。 幸運を祈ります。敬具、クーレンホテルチーム

10/10 – Hervorragend

Jodi

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We loved our stay at the Koulen Hotel, it was beautiful and clean. Staff was very attentive and extremely nice. Breakfast was fantastic and happy hour at the pool was relaxing and fun. Location was near Angkor Wat and also walking distance to pub street, loved every minute at this place! Highly recommend
Aufenthalt von 3 Nächten im September 2022
Antwort von Sam On am 16. Okt. 2022
Dear Value GuestGreeting from Koulen HotelWe are really appreciate for your kindly review about your stay with us. Your enjoyment is our pleasure. We hopefully to see you and your family again in the near future. We wish you all the best. Have a great day.Best regards, Koulen Hotel Team

10/10 – Hervorragend

Mr S D

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Attentive staff. Great location. Lovely hotel.
Amazing service from the team at Koulen Hotel. We booked a single apartment and friends the same. We were offered to change to a 2 bed apartment and it worked out better. We both had separate bedrooms and bathrooms that had a shared lounge / kitchen over looked the pool Location - just round the corner from the palace and about 10 mins to the main pub street and drinks. Easy via Tut tut. Staff - friendly. Courteous and helpful. They went out of their way to ensure we had a fabulous stay. Staff are available to provide tut tut rides into town and pre book a return so super handy. Trips - we had contacted the hotel ahead of our staff. They provided a long list of tours with English speaking guides. We booked 3 tours with them. It was seamless. The guide Rit was knowledgable and we had either an air con bus or tut tuts ( dependent on trip and Journey time ) and it was great. Well worth doing this with them. Food - breakfast buffet is great. Endless coffee and tea refills and everything from continental to cooked ( bacon / crepes/ omelette plus noodles and soups ). If you have a sunrise tour they will pack you a breakfast to take with you which was great. Restaurant on site was good food as well. Laundry is done off site but via reception and ask to pay per kg and it’s back later the same day if in before 1000. Spa - non on site. They did recommended a great spa in the centre Khmer reflex spa. Pool - relaxing. Cooling and lovely. Pool bar with service.
Aufenthalt von 6 Nächten im Juli 2022
Antwort von Peter Youk am 21. Sept. 2022
Dear Mr.S D,Warmest greeting from Koulen Hotel.Thank a lot for your time to review us on your experiences with our facility and service.On behalf of team I'll share your good recommend to koulen family. And we wish have your service in the future .Yours Sincerely,Peter YoukGeneral Manager

10/10 – Hervorragend

Joel

Gut: Sauberkeit und Komfort des Zimmers
Great stay at Koulen!
I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Koulen Hotel Team am 29. Jan. 2023
Dear Joel, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our pool, room and staff. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

10/10 – Hervorragend

Jack

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great hotel and friendly staff, enjoyed my stay and 5/5 for this hotel.
Aufenthalt von 7 Nächten im Mai 2022
Antwort von Koulen Hotel Team am 29. Jan. 2023
Dear Jack,We are so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customer happy. Thanks to amazing customers like you. Thanks again, and we are looking forward to welcoming you to our hotel again in a futureBest regards,Koulen Hotel Team

10/10 – Hervorragend

Jack, Charleston

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful oasis is theheart of the Old French Quarter, next to the Royal Palace. Largest luxury rooms in Siem Reap. Easy walking area. Excellent staff.
Aufenthalt von 7 Nächten im April 2022
Antwort von Koulen Hotel Team am 29. Jan. 2023
Dear Jack, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you enjoy our hotel and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team