Hôtel près de SomerSplash, Somerset, Somerset

« They were in the process of a remodel. Not sure if our room on the first floor was completed or not. Some things looked new (bedding, carpet) but others were obviously very old. Caulk and paint around door frames was horrible. Paint drops on tile floor and paint spray on door handle. Workmanship very poor. Loose tile in the corner behind the door. Fan in bathroom was taped on the wall above the towel rack. After showering and using the fan, there was dust all over the white towels on the...

« The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean. »

« Very clean. Good location. Parking was a bit crowded, ended up having to park at back of the building both nights. Our room was great. Close to many stores and restaurants. Didn’t use the pool but the area looked clean. »

« Ai été d'autant plus déçu par l'hotel que je l'avais choisi pour un séjour de trois nuits. La suite était en fait une grande chambre, certes spacieuse, mais une sans aucune séparation. Il y avait un canapé mais aucune petite table basse. Une impression de vide et pas très pratique. En ai demandé une et l'ai obtenue. Par contre chambre propre. L'aménagement date un peu mais reste correct. Ce qui est plus gênant est l'impression générale qui se dégage. On a le sentiment que l'hôtel est avant tout...

« I just wish the website was updated NO POOL and this was something we were wanting for our stay »

« Staff was kind and the room was clean »

« Shay is an excellent example of customer first! »

« We booked our room for one night and then decided to stay longer. Staff was very helpful and friendly. Clean towels, bath mat etc . everyday. Plenty of ice when we needed it. Will stay again when we head back to Kentucky. »