4/10
Staff was very friendly. Property was old and outdated. Many things did not work. We were in Tower B floor 2. The security entrance to our floor was not working and had been removed, the ice machines on floors 1,2 and 3 did not work. Our bathtub drain did not drain and filled up as you showered. It rained 2 days and water came in our windows. Room service was offered but there was no phone in our room to call the desk and there was no luggage rack (valet?) to put the suitcase on. Unfortunately, our room was right over the beach front bar so there was a constant base playing. I wish there had been a warning when booking that this would be the case. The hotel looked nothing like the online pictures.
Melissa
Aufenthalt von 3 Nächten im Juni 2025
