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Avis sur Holiday Inn Southampton, an IHG Hotel

4 out of 5
Holiday Inn Southampton, an IHG Hotel
Herbert Walker Avenue, Southampton, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 515 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 300 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 1008." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Pierre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel near the cruise terminal.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Marie Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Jimmy Liu le 31 oct. 2023
Dear Marie Nicole,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see that overall you enjoyed your stay We look forward to welcoming you back.Sincerely,Jimmy LiuGuest Service Assistant

10/10 Excellent

Serge

Séjour de 1 nuit en septembre 2023
Réponse de Jimmy Liu le 23 oct. 2023
Dear Serge,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see that overall you enjoyed your stay We look forward to welcoming you back.Sincerely,Jimmy LiuGuest Services Assistant

10/10 Excellent

Pierre

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bien placé pour prendre une croisière
Séjour de 1 nuit en septembre 2023
Réponse de Mariona Barris le 1 oct. 2023
Dear Pierre,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see you found our location convenient for cruising.We look forward to welcoming you back.Sincerely,Mariona Barris i GarciaFront Office Supervisor

2/10 Horrible

Robert

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manque de souplesse
Réponse de Mariona Barris le 30 sept. 2023
Dear Robert,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.I would like to apologize for any challenges faced during your stay and we hope you will give us the opportunity to serve you again in the future.Sincerely,Mariona Barris i GarciaFront Office Supervisor

10/10 Excellent

HERVE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Étape avant croisière
Deux nuits pour embarquer sur le qm2. Endroit idéal proche du port et de la ville
Séjour de 2 nuits en septembre 2023
Réponse de Mariona Barris le 13 sept. 2023
Dear HERVE, Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see that overall you enjoyed your stay and that you found our location convenient for cruising.We look forward to welcoming you back.Sincerely,Mariona Barris i GarciaFront Office Supervisor

10/10 Excellent

Genevieve

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Agréablement surprise, très belle chambre et emplacement parfait avant une croisière.
Séjour de 1 nuit en juillet 2023
Réponse de Mariona Barris le 16 juil. 2023
Dear Genevieve,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see you enjoyed your stay and that you found our location convenient.We look forward to welcoming you back.Sincerely,Mariona Barris i GarciaFront Office Supervisor

8/10 Bien

Romain

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RAS
Chambre comfortable, personnel à l'écoute. La baignoire aurait besoin d'un petit rafraichissement / nettoyage en profondeur, mais cela reste correct.
Séjour de 4 nuits en octobre 2021

8/10 Bien

Tammy, BURNABY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really like the hotel - nice a close to the cruise port - only thing I could say - the rooms need fridges, I had to get ice to store my Ozempic.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Francis

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff were very friendly. Long wait for elevator on checkout
Séjour de 1 nuit en mai 2024

10/10 Excellent

phyllis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very service oriented staff. Lovely place to stay before a cruise.
Séjour de 1 nuit en mai 2024

8/10 Bien

Ellen, Brighton

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

8/10 Bien

Joanne

Les points forts : Propreté et personnel et service
I didn't like that the gate from the cruise ship really close was locked and I had to walk a long way around to get to you, not your fault. Elevators were slow. People were very nice and helpful.
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 15 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really nice hotel. Only minor complaints are that the elevators were too slow (which caused issues around mealtimes and at checkout) and the area has a lot of traffic noise (especially if you have the windows open).
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 14 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Kacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 14 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry we didn’t quite get everything right on this occasion and I have shared your feedback with relevant departmental managers for review to hopefully alleviate some of the issues you faced.Regards,Holiday Inn Southampton

10/10 Excellent

Milagros

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 10 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marina Marinova

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A great place to stay befor a cruise!
Séjour de 2 nuits en mai 2024
Réponse de Marina Marinova le 8 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

6/10 Satisfaisant

Mindy

Les points faibles : Personnel et service
Some front desk stuff need to be trained to treat all customers equally. Do not discriminate because you don’t know these people are your loyal customer.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 8 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry we didn’t quite get everything right on this occasion and I have shared your feedback with relevant departmental managers for review to hopefully alleviate some of the issues you faced.Regards,Holiday Inn Southampton

8/10 Bien

Trevor

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Pleasant staff and clean and tidy hotel
Séjour de 2 nuits en mai 2024
Réponse de Marina Marinova le 8 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable place to stay, staff accommodating, restaurant on site.
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 4 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marina Marinova

10/10 Excellent

Jack

Nice clean room with super views!
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 4 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marina Marinova

8/10 Bien

Marianne

Voyage en groupe
Les points forts : Personnel et service
The room and bathrooms were very clean, but the hallway carpets have stains and are a bit run down. There are only 2 small elevators for the guests, so it takes time to go up and down the building.
Séjour de 1 nuit en mai 2024
Réponse de Marina Marinova le 3 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karol at reception was excellent and really made our stay exceeding expectations. My partner was sick and Karol was most helpful. Surprisingly restaurant had good food and wait staff were friendly and helpful given staff shortages
Séjour de 2 nuits en avril 2024
Réponse de Marina Marinova le 30 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

2/10 Horrible

james

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very tired worn facility.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 29 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry we didn’t quite get everything right on this occasion and I have shared your feedback with relevant departmental managers for review to hopefully alleviate some of the issues you faced.Regards,Holiday Inn Southampton

8/10 Bien

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Nice property but bathrooms are too small.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 29 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to walk to from Red Funnel. No turns. Sidewalks all the way.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 28 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Shannon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Het hotel ziet er aan de buitenkant armoedig uit, maar eenmaal binnen is alles prima. De kamers zijn schoon. De badkamer is wat aan de kleine kant. Het ontbijt is geweldig (ook continentaal). Je wordt keurig naar een tafel gebracht. Vanuit het hotel steek je zo over naar een groot winkelcentrum. Treinstation is op een kwartier lopen.
Séjour de 4 nuits en avril 2024
Réponse de Marina Marinova le 28 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

david, Kitchener

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 26 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marina Marinova

8/10 Bien

Yat Ming

Séjour de 1 nuit en avril 2024

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Équipements
Property is dated and could use a major clean up on the exterior
Séjour de 2 nuits en avril 2024
Réponse de Marina Marinova le 26 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marina Marinova

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff. The breakfast provided is more than expected and far superior to US Holiday Inns.
Séjour de 3 nuits en avril 2024
Réponse de Marina Marinova le 25 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again. Regards, Holiday Inn Southampton

10/10 Excellent

Erica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and hotel was excellent. Friendly, professional and very welcoming
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 22 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again. Regards, Holiday Inn Southampton

10/10 Excellent

Stephen, Boynton Beach

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This IHG Holiday Inn is brilliantly located nearvthe Southampton Cruise Terminals, Westgate Shopping Centre, and Soithampton Central Station. MORE importantly, this hotel exemplifies superior customer service! Staff sre warm, friendly, snd go out of their way to ensure you have an enjoyable stay. The on-site restaurant offersa deliciois buffet breakfast, all-day food, and evening meals. There is a direct line to the local taxi company. A multitide of shopping opportunites and assortedrestaurants of every type are within easy walking distance. The manager, Warren, and his well-trained staff are ready to assist in any way. Confortable, spacious rooms and great beds ensure a terrific night's sleep. 10 out of 10!
Séjour de 2 nuits en avril 2024
Réponse de Marina Marinova le 22 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again. Regards, Holiday Inn Southampton

6/10 Satisfaisant

Monica

Voyage en famille
Les points forts : Propreté
Lo único es que decía que había lavandería en el lugar , y no hay lavadoras ni servicio de lavandería
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 19 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

8/10 Bien

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front of house staff were awesome - Koral in particular All other staff were so friendly too
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 19 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

8/10 Bien

Alex

Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 5 mai 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location very friendly staff nice snd clean
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 15 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again. Regards, Holiday Inn Southampton

8/10 Bien

M A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 19 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Garry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was an enjoyable stay
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 13 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A bit noisy with traffic but overall a nice stay. Staff are friendly, the room was very clean, and the property is extremely close to the cruise ships. Overall: would recommend.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 12 avr. 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good practical hotel. Great location for cruise ships and other travel links. The staff were very welcoming and friendly
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 10 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very efficient and friendly staff. Can be a little noisy as it is close to a main road.
Séjour de 3 nuits en avril 2024
Réponse de Marina Marinova le 10 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Having traveled from the Isle of Wight for an early check in at Southampton General it is a good option for staying overnight and a taxi ride from the hospital and easy to walk to.
Séjour de 1 nuit en avril 2024
Réponse de Marina Marinova le 4 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felt hotel was just what we needed.
Séjour de 1 nuit en mars 2024
Réponse de Marina Marinova le 1 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

10/10 Excellent

Garry

Very good time clean & efficient
Séjour de 2 nuits en mars 2024
Réponse de Marina Marinova le 24 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

10/10 Excellent

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff went over and above regarding my Gluten Free diet. Very knowledgeable and helpful
Séjour de 2 nuits en mars 2024
Réponse de Marina Marinova le 20 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

10/10 Excellent

Olive

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Marina Marinova le 19 mars 2024
Dear Olive,Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Good location hotel needs refurb which I believe Is due to be done soon. Food is good staff are nice.
Séjour de 1 nuit en mars 2024
Réponse de Marina Marinova le 16 mars 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was great & we had a choice of rooms when we arrived. Location is really convenient for shopping & dining.
Séjour de 1 nuit en février 2024
Réponse de Marina Marinova le 3 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn

6/10 Satisfaisant

hellen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very comfortable and clean. When they say check in is at 3pm they mean it. We were awake and traveling for just about 24hrs. Zombified brains and we couldn’t get in our room till 3pm.
Séjour de 1 nuit en février 2024
Réponse de Marina Marinova le 3 mars 2024
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton