Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
422 von insgesamt 676 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
422
143 von insgesamt 676 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
143
52 von insgesamt 676 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
52
32 von insgesamt 676 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
32
27 von insgesamt 676 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
27
9.2/10
Sauberkeit
9.0/10
Personal & Service
8.8/10
Ausstattung
9.2/10
Zustand der Unterkunft
9.0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Soeren
Mit der Familie und kleinen Kindern gereist
31. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr großzügiges Zimmer mit Küche, sehr zentral gelegen. Parken kostet extra! Frühstück reichhaltig.
Soeren
Aufenthalt von 3 Nächten im Dezember 2023
8/10 – Gut
Thomas
22. Dez. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thomas
Aufenthalt von 2 Nächten im Dezember 2022
10/10 – Hervorragend
freddy
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean place coveniant .
freddy
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ce am 20. Mai 2024
Thank you so much for your feedback. Please come back and stay again soon.
10/10 – Hervorragend
Amanda
Mit der Familie und kleinen Kindern gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A wonderful stay with friendly staff, great location and walking distance to popular areas. Highly recommend this hotel.
Amanda
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Ce am 20. Mai 2024
Thank you so much for your feedback. Please come back and stay again soon.
10/10 – Hervorragend
Nicole
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean place to stay
Nicole
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ce am 20. Mai 2024
Thank you so much for your feedback. Please come back and stay again soon.
10/10 – Hervorragend
yamil
Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit und Zustand der Unterkunft
Excelent service,attention, great hotel,amazing staff.very recomended.
yamil
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear yamil, We are delighted you had a fulfilling stay at Homewood Suites by Hilton St Augustine San Sebastian. We appreciate your kind words about our staff, their commitment to excellence, and the amenities we offer. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Martha
Mit der Familie gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were exceptional, and the accommodations were comfortable and clean. We would definitely stay here again.
Martha
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Martha, We are delighted you chose to stay with us at Homewood Suites by Hilton St Augustine San Sebastian. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations and excellent hospitality. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Charles ReedGeneral Manager
6/10 – Okay
Zachary
Mit dem Partner gereist
6. Mai 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great. Curtains in room had dark stains on them which is off putting on the cleanliness
Zachary
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Zachary, Thank you for reviewing our hotel. While we are glad you enjoyed our hospitality, please accept our apologies for not exceeding all of your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversights on their part. We will address this with our team, and we would love another opportunity to ensure your next stay is perfect. We look forward to seeing you again whenever you are in the area.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Mark
Mit dem Partner gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was new and clean and an overall nice place to stay. The only issue I have is being charged $25 to self-parking lot. When I arrived, I was under the impression that there was a charge for valet parking only to learn later, after receiving bill, that self-parking is also $25.
Mark
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Mark, Thank you for sharing about your stay at Homewood Suites by Hilton St Augustine San Sebastian. We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. However, we are sorry to learn about your concern regarding the parking charges. All the details regarding parking are available on our website so guests can have this information before booking with us. Thank you once again for your valuable feedback, and we look forward to seeing you soon.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Mark
Mit der Familie gereist
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean modern hotel. Pleasant staff. Good bed, bad pillows. Very mediocre breakfast.
Mark
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 4. Mai 2024
Dear Mark, Thank you for mentioning how impeccable our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work. We also appreciate you letting us know your specific feedback regarding the breakfast and pillows. We will share this with our team. Thank you for staying with us at Homewood Suites by Hilton St Augustine San Sebastian, and we look forward to seeing you soon.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Mayo
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel & staff were excellent. The morning breakfast was great, the room was very clean, the valet parking was a little expensive but was very convenient and most of all it was very close to the historic district
Mayo
Aufenthalt von 1 Nacht im April 2024
8/10 – Gut
Debbie
Mit der Familie gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location. Walkable to everything. Clean hotel, nice rooms
Debbie
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Debbie, Thank you for sharing your experience at Homewood Suites by Hilton St. Augustine San Sebastian! We're delighted you enjoyed our convenient location and were impressed with our clean and comfortable rooms. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!Sincerely,Charles ReedGeneral Manager
8/10 – Gut
jessica
24. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was clean, quiet and friendly staff. Construction was going on next door but can't hear annoying. I was not informed the $25 a night parking was mandatory, the site said the charge was for covered valet. I probably would have chose a different hotel had I know since I stayed 8 days.
jessica
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear jessica, Thank you for staying at Homewood Suites by Hilton St Augustine San Sebastian! We are thrilled you enjoyed our peaceful environment and friendly service. To ensure the best convenience for our guests, we offer valet parking. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. We apologize if there was any miscommunication on our part. We appreciate all of your great feedback and hope to welcome you back for a more seamless experience.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Denis
17. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tres bien
Denis
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Denis, We are pleased you found positive aspects during your stay at Homewood Suites by Hilton St Augustine San Sebastian. Your feedback helps us improve. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for an even better experience in the future.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Aylin
16. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome
Aylin
Aufenthalt von 4 Nächten im März 2024
Antwort von Ce am 16. Apr. 2024
Thank you so much. Come back & see us soon.
10/10 – Hervorragend
Donna, Cape Coral
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property and walking distance to downtown. Only thing to be aware of was the parking charge. Online it said valet was optional but they require you to valet park for an additional $25 dollars a night. Which could add up if you are there for a number of nights.
Donna
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Donna, Thank you for choosing to stay at Homewood Suites by Hilton St. Augustine San Sebastian. We are delighted you enjoyed our convenient location near downtown. However, we apologize for any confusion regarding parking charges. Your comments are valuable to us, and we hope to welcome you back for another pleasant stay soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
David
14. Apr. 2024
Gut: Sauberkeit und Personal & Service
David
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear David, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton St Augustine San Sebastian.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Luz Lucio Moncivais
Mit dem Partner gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful and helpful staff and very nice room. Loved the walk ability to downtown area. Beautiful pool area also.
Luz Lucio Moncivais
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Apr. 2024
Dear Luz Lucio Moncivais, We are thrilled about your wonderful experience at Homewood Suites by Hilton St Augustine San Sebastian. Our team strives to provide exceptional service, and we're delighted you enjoyed your room and our downtown location. It's fantastic to know you also appreciated our beautiful pool area. We look forward to welcoming you back soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Felipe
12. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
G
Felipe
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Felipe, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Homewood Suites by Hilton St Augustine San Sebastian, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Brooke
8. Apr. 2024
Brooke
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Brooke, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Homewood Suites by Hilton St Augustine San Sebastian. We look forward to serving you again in the future.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Maykol
Mit der Familie und kleinen Kindern gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Me sentí muy bien muy agradecido por la atención el personal de limpieza housekeeping muy bien y valen parking excelentes
Maykol
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Apr. 2024
Dear Maykol, Thank you for your kind review of Homewood Suites by Hilton St Augustine San Sebastian! We are glad you felt well taken care of and appreciated our attentive staff. Your feedback means a lot to us. It was a true pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Charles ReedGeneral Manager
4/10 – Schlecht
Anastasios
Mit der Familie und kleinen Kindern gereist
6. Apr. 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I would never believe that I’d pay $400/night from what essentially is a motel… No one helped with our luggage, we arrived around 11pm and I was carrying my 6yo son because he was asleep, and the only person at the reception left me waiting standing like an idiot while she was giving treats to a dog!! Then we went to our room which was spacious but had a hideous bathtub and the ventilation was not working. I really can’t understand how the hospitality industry is getting away with charging these ridiculous amounts per night for such low quality hotels and services…
Anastasios
Antwort von General Manager am 7. Apr. 2024
Dear Anastasios, We apologize for your disappointing experience at our hotel. Your feedback is important to us, and we regret the issues you encountered during your stay. We strive to provide exceptional service and accommodations, and we fell short of your expectations. Please know that we are addressing these concerns to improve our services. We value your patronage and hope you will consider giving us another chance for a better experience in the future. Thank you for bringing this to our attention.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Alejandro
Mit der Familie gereist
5. Apr. 2024
Gut: Zustand der Unterkunft
Its a good option, but I really didn’t like that you have to pay 25 us plus tax for the valley parking when is inside the property, you don’t need it! Good beds, good room, small but good kitchen. It’s 10 minutes walking from some historic buildings
Alejandro
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Alejandro, Thank you for your valuable feedback on your recent stay at Homewood Suites by Hilton St. Augustine San Sebastian. We are delighted you enjoyed our comfortable accommodations and convenient location. We're sorry to hear you're not satisfied with the parking fee. Please know that we work hard to offer a fair rate for parking, considering our location and the amenities we provide. We hope to welcome you back soon for another enjoyable stay!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Stacie
Mit der Familie gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close enough on a nice day to walk to everything!
Stacie
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Stacie, We are delighted you found Homewood Suites by Hilton St. Augustine San Sebastian conveniently located within walking distance to attractions! Our prime location allows guests to explore the charm of St. Augustine easily. Thank you for your kind words, and looking forward to welcoming you back for another enjoyable stay.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Arthur
3. Apr. 2024
Arthur
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Arthur, We love knowing that you had such a great experience. Thanks for choosing Homewood Suites by Hilton St Augustine San Sebastian, and we hope your next visit with us will be soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Rise
Mit Haustieren gereist, Mit dem Partner gereist
3. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were here just over night on our way to S Carolina. We loved it was dog friendly for our little girl. Also that breakfast was included so we didn’t have to go out. Room was beautiful and clean. I would stay here again; maybe on way back to Florida.
Rise
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 4. Apr. 2024
Dear Rise, We are thrilled you enjoyed your overnight stay at Homewood Suites by Hilton St. Augustine San Sebastian! It's fantastic that you appreciated our dog-friendly policy and included breakfast, making your stay convenient. We are delighted you found your room beautiful and clean. Thank you for your kind words, and it'd be a pleasure to welcome you back on your next journey, perhaps on your way back to Florida!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Mary Ann
Mit dem Partner gereist
2. Apr. 2024
There is currently construction on a new hotel next door. It’s wasn’t at all disruptive. It’s a 15 minute walk to the historic district. Very convenient as parking is very difficult in that area.
Mary Ann
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 4. Apr. 2024
Dear Mary Ann, We appreciate you taking the time to share your experience at Homewood Suites by Hilton St. Augustine San Sebastian! We are glad that you found our location convenient for exploring the historic district. We apologize for any inconvenience you faced with the parking. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit!Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Kathleen Mary
Mit dem Partner gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Construction on new building in front of this one. Rooms are set up …. Oddly. Small kitchen and utensils available, couch, table then bed - and next to bed, open sink area to toilet and shower. Difficult to not wake partner in the middle of the night - lights glare directly to bed. And no fan in bathroom…..
Kathleen Mary
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Kathleen Mary, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please know that we will follow up regarding these matters to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so that we can provide you with a better experience.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Marlene
31. März 2024
Marlene
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 21. Apr. 2024
Dear Marlene, Thank you for the generous rating of Homewood Suites by Hilton St Augustine San Sebastian. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to St Augustine.Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Michelle
30. März 2024
Gut: Personal & Service und Zustand der Unterkunft
Construction around the entire hotel
Michelle
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Dear Michelle, Thank you for choosing Homewood Suites by Hilton St Augustine San Sebastian! We apologize for any inconvenience caused by nearby construction. We understand it can be disruptive, and we appreciate your understanding. Your comfort is important to us, and we hope the rest of your stay was enjoyable. We look forward to welcoming you back for a more peaceful experience.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
nora
30. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful place, excelente service , clean , breakfast menu no bad , maybe more opciones of food.
nora
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Dear nora, Thank you for your kind words about Homewood Suites by Hilton St Augustine San Sebastian! We are delighted you found our hotel beautiful, with excellent service and cleanliness. We are glad you enjoyed the breakfast and appreciate your suggestion for more food options. Your feedback is valuable, and we hope to welcome you back for another wonderful stay soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Diane
29. März 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great location! Loved the wetlands out our window and sailboats parked next to it, walking distance to town.
Diane
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Dear Diane, We are delighted you enjoyed your stay at Homewood Suites by Hilton St. Augustine San Sebastian and appreciated our picturesque location. It's wonderful to read you found our proximity to town convenient. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Robert
26. März 2024
Robert
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Robert, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton St Augustine San Sebastian.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Ramiro
24. März 2024
Gut: Sauberkeit und Personal & Service
Ramiro
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 25. März 2024
Dear Ramiro, Thank you for the excellent rating. We are thrilled we met your expectations for a fantastic stay at Homewood Suites by Hilton St Augustine San Sebastian. We hope to have the pleasure of doing so again on your next visit to St. Augustine.Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Betty
Mit einer Gruppe gereist
16. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were close to downtown and had a Scooter shuttle for $5 a person to get us to and from places we wanted to visit. Staff was friendly. Pool was closed the first few days of our stay, which was disappointing, but when it was reopened, it was very nice. Room was spacious and comfortable. Very pleased with our stay there
Betty
Aufenthalt von 7 Nächten im März 2024
Antwort von General Manager am 17. März 2024
Dear Betty, We are delighted to hear about your positive experience at Homewood Suites by Hilton St Augustine San Sebastian! It's fantastic that our proximity to downtown and the convenient scooter shuttle enhanced your visit. We appreciate your kind words about our friendly staff and comfortable rooms. While we regret the temporary closure of the pool, we're thrilled it met your expectations upon reopening. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Monica
Mit der Familie gereist
15. März 2024
Gut: Ausstattung und Zustand der Unterkunft
Would stay again!
Monica
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 16. März 2024
Dear Monica, We are thrilled you had a great experience at Homewood Suites by Hilton St Augustine San Sebastian! Your satisfaction is our priority, and we're delighted you would choose to stay with us again. Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely,Charles ReedGeneral Manager
8/10 – Gut
Rafael, Orlando
Mit einer Gruppe gereist
6. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed only for couple of nights, rooms are very spacious, equipped mini kitchen, good breakfast included. Regardless the construction work didn’t see any interference, at less on weekends. Across street there’s a Foxtail coffee shop, and a licor store with great variety and excellent price.
Rafael
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 7. März 2024
Dear Rafael, Thank you for sharing your experience at Homewood Suites by Hilton St. Augustine San Sebastian! We are delighted you found our spacious rooms, equipped mini kitchen, and breakfast satisfactory. Your feedback is valuable, and we look forward to welcoming you back soon!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Tracey
Mit dem Partner gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my favorite property they always take such good care of us.
Tracey
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. März 2024
Dear Tracey, We're thrilled to be your favorite destination! At Homewood Suites by Hilton St. Augustine San Sebastian, providing exceptional care to our guests is our top priority. Your appreciation means the world to us, and we look forward to welcoming you back for more memorable stays. Thank you for choosing to stay with us!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Rachel
Mit der Familie und kleinen Kindern gereist
1. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just be aware that it is 25$ a night to park, but it is a super convenient area and the hop on hop off trolley stop 12 is right across the bridge!
Rachel
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 2. März 2024
Dear Rachel, Thank you for your feedback! We're pleased to hear that you found our location convenient and enjoyed the proximity to the hop-on-hop-off trolley stop. We appreciate your input on the parking fee and hope it didn't detract you from your overall experience at Homewood Suites by Hilton St. Augustine San Sebastian. We look forward to welcoming you back for another enjoyable stay!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Robert
Mit dem Partner gereist
28. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Walkable to Old Town…pay to park though…
Robert
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 28. Feb. 2024
Dear Robert, We are glad you found our location convenient for exploring Old Town. While we understand your concern about the parking charge, we believe our prime location and comfortable accommodations make for a worthwhile stay at Homewood Suites by Hilton St. Augustine San Sebastian. We hope you enjoyed exploring St. Augustine and look forward to welcoming you back on your next visit!Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Richard, Maple Grove
Mit der Familie gereist
27. Feb. 2024
Room was neat and clean. Staff was friendly and helpful.
Richard
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 27. Feb. 2024
Dear Richard, It was a pleasure having you as our guest at Homewood Suites by Hilton St Augustine San Sebastian, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our clean rooms and friendly service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely,Charles ReedGeneral Manager
10/10 – Hervorragend
Raevyn
Geschäftlich gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and valet is super convenient
Raevyn
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 21. März 2024
Dear Raevyn, Thank you for your feedback regarding your stay at Homewood Suites by Hilton St Augustine San Sebastian! A clean and welcoming environment is essential for a great guest experience, and we are thrilled that our efforts were noticed during your stay. Additionally, we are delighted you found our valet service convenient. We look forward to welcoming you back for another enjoyable stay!Sincerely,Charles ReedGeneral Manager
6/10 – Okay
Sharon
Mit der Familie gereist
19. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is very nice, but we had little silverware in our room and had to ask for extra toilet paper. No one offered to clean our room even though we didn't have a do not disturb sign on the door. We won't be going back there because of the required valet parking. I assumed that parking would be free because it's free at all of the Homewood Suites hotels, but it's 25 dollars a night plus tax. The valets park the card right around the corner (less than a one minute walk). It's a ripoff.
Sharon
Aufenthalt von 2 Nächten im Februar 2024
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2024
10/10 – Hervorragend
Gianina
Mit der Familie gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gianina
Aufenthalt von 1 Nacht im Februar 2024
10/10 – Hervorragend
Pedro
16. Feb. 2024
Pedro
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 21. März 2024
Dear Pedro, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Homewood Suites by Hilton St Augustine San Sebastian so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Charles ReedGeneral Manager
8/10 – Gut
frederick
15. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First thing when I arrive 25.00 parking said onsite parking provided
frederick
Aufenthalt von 2 Nächten im Februar 2024
6/10 – Okay
Susan
Mit der Familie gereist
14. Feb. 2024
Verbesserungswürdig: Sauberkeit
Not Old Reliable This Time
I usually love Homewood Suites, but this time was a disappointment. We had a 2 bedroom suite. The bathroom in the back bedroom had soiled incontinence underwear and medical patches sitting in the garbage and at 4:00 am the a/c starting making such a racket, we had to turn it off in order to go back to sleep. When we told front desk the next morning they didn't seem to really care all that much.
Susan
Aufenthalt von 1 Nacht im Februar 2024
10/10 – Hervorragend
Lora
Mit der Familie gereist
13. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay far enough away from but close to the old downtown historic area of Saint Augustine