Hôtel près de St. John's College, Agra, Agra

« Staff are polite and mean well but - rooms were not cleaned well - despite 3 of us being in a room, only 2 towels were provided daily - in the morning we would ask for baby milk and take away lattes, it would take 30-45min to arrive and even then there would be mistakes in the order Decent size rooms and proximity to the mall are the only advantage. »

« En cherchant un hôtel sur agra. Venant de France et connaissant le groupe Accor j ai choisi mercure pour ne pas avoir de mauvaises surprises. Mais malheureusement j'étais très déçue. Au niveau du check in un monsieur était là sur son ordinateur et nous avons attendu 10 min dans quim ne prenne en charge . On pensait qu il était occupait nous avons fait la queue sans rien demander. Par contre un autre couple arrive directement vers lui et commence le check in alors qu'on était là depuis...

« Très bel endroit en retrait de la ville qui permet d’être au calme dans un environnement très agréable avec un personnel attentionné »

« Quarto estava imundo! Banheiro usado com marcas, no banheiro tinha uns baldes para banho, estava todo sujo, jogo de cama sujo, ar condicionado nao funcionava… cheguei estava todo mundo dormindo no sofa da recepção… a noite toda houve uma gritaria no corredor… nao me senti seguro, alguns momentos fiquei com medo »

« Very warm welcoming. Everyone tries to do their best for you. But the rooms nicely decorated are lacking comfort in the bathroom. No hot water coming. Water leaking. No light in the bathroom. Some down rooms smelling very bad. »

« Hôtel correct pour le prix mais pas des plus propres (dormis dans nos sacs de couchage) et très bruyant de jour comme de nuit. Par contre les gens à l'accueil sont superbes ! La rue de l'hôtel n'est pas terrible et pas de restaurant mais très proche du fort »

« The staff members were kind, giving us free water bottles. But the room was really dirty, noisy, the AC worked partially, the area was not reccomendable. The pictures on the booking webside did not look like the room itself, as the room was terrible and dirty. Don’t reccomend it! »

« I strongly advise caution before booking this hotel. During my family recent stay, cash was stolen from my room while they were out dining inside the hotel premises. We immediately reported the matter to the manager, but the response was extremely disappointing. Despite repeatedly asking, no clear explanation or resolution was provided, and they refused to share the CCTV footage that could have helped clarify what happened. This is not just about the loss itself, but about the lack of...

« It was difficult to speak with staff who didn’t speak English. However one of staff had beautiful smile. »

« Si l'hôtel est convenable, assez récent. rien de transcendant. Le personnel est néanmoins soucieux de bien faire et les prix sont corrects. Dommage qu'il soit un peu isolé et ne dispose pas de restaurant (roomservice uniquement). Peut être évité. »

« Dirty hotel and rooms. Room linen was unbearable. Staff was obnoxious. Dust bowl everywhere else. The restaurant looked like a construction site. Location is poor too, goes through congested and small streets. Do not book this place. »

« Nothing »