« The staff was very friendly and knowledgeable. We ended up extending our stay. Easy access to public transportation. Situated close to grocery stores and restaurants. The room was clean and had everything we needed. Would recommend! »
« Amazing stay, the room was spacious, clean, and incredibly quiet! The Hanbury is a true gem, and we will certainly stay here again when we will next visit London! »
« Hotel was reasonably priced for London, not sure I like having a fire exit light in the room as this makes it a bit too bright at night. Hotel needs a few more renovations to be perfect but overall very nice. The bed was very comfortable. »
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1. Day manager insisted I pay in full to get access to room, even though I provided evidence of payment by Expedia.
2. Rooms smelled of paint or chemicals
3. Halls smelled of paint or chemicals
4. Day 2: No house keeping . I complained to manager - he said I needed to explicitly ask for housekeeping.
5. Towels smelled of smoke or chemicals
6. Day 3: still no house keeping
7. Elevator out of order in AM - my room was on 5th floor.
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