Hotel Story City

« I was pleasantly surprised considering the price. The beds were comfortable, the room was clean, the TV worked and had cable, there was a refrigerator. The staff was helpful. Check in was quick. When I had to change our reservations, the process was relatively easy with no hassle. »

« The hotel was clean and well maintained. »

« Décoration vieillotte, salle de bain vétuste dont le carrelage est décollé. Du bruit dans le couloir dès 7h du matin. »

« Only issue was the ice machine was not working and they didn’t have an alternative option. Other than that great place! Will come again. »

« Parking »

« Air conditioner worked very well. Staff was professional. The bed was very comfortable 😊 »

« It was a nice room and the bed was very comfortable »

« This is a good hotel I've stayed at before. The location is great, the rooms are nice, and I ordinarily would give it all 5s. But there are some things hotel management needs to address. First, the lobby should be clean. But it is not being cleaned regularly if at all. The floor in the lobby seating area is not swept - there are crumbs and scraps of paper all over the floor. Food scraps and cup rings on the tables are not cleaned up day after day. Second, one thing I expect from a hotel in this...

« Need some upgrades, old carpet, low shower head, limited breakfast »

« Best Western is our go to hotel when we visit Ames. The breakfast bar has a variety to choose from, including waffles, scrambled eggs, sausage, bagels, etc. The rooms are clean and comfortable and well maintained. It’s a short drive to the university and the Reiman Gardens a great place to wander about as well as their butterfly enclosure. The staff I’d friendly and helpful. When in Ames stay at the Best Western. »

« The only thing I can say I was disappointed was the Wifi. There wasn't any free wifi as they claimed »

« Did not get room cleaning, room did not smell fresh. »

« The Location was great and everything was very clean. »

« First time staying here and I wish I would have booked here sooner. Staff was wonderful. »

« loved my stay »

« No lift for 3rd floor, but rooms are ok. »

« Really enjoyed my stay at the Iowa house. It was clean, well-located, and had a very cozy feel to it. The bed was comfortable and had full-size pillows, which is important to me. »

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