Hôtel près de Sungai Latoh, Johor Bahru, Johor Bahru

« Great hotel, great service, great staff ! »

« Room was as expected; good. Our stay was good as well. It was just for one night and an excellent choice considering convenience to a mall where you can get most of your needs and wants. »

« Very bad sound insulation, there was a street sweeper right under my window for hours around 2am till 4 am and it was so loud i could not sleep. Towels smelled very bad which I noticed after showering in the worst shower of my life, only boiling hot water or cold water no in between. I must thank my airline for rescheduling my flight so i could leave early out if this hell hole. »

« Room was clean and spacious. However, the bath soap and shampoo were not provided. If these were not meant to be provided, it would be good to let us know prior check-in such that we are prepared. »

« Room was very clean and perfect for a staycation. Thumbs up. »

« It was a unique experience having a jacuzzi bath for a getaway »

« 1 out of 5 Stars: Nightmare Check-in & Zero Communication My family of 3 arrived at 9 PM on a rainy night, only to be denied entry by security because the host never sent the required check-in instructions or access QR code. The contact number listed on Hotels.com was out of service, and the host ignored all messages. We were stranded outside for nearly two hours. Out of desperation, a kind security guard helped us get an alternate number for the host. We were then forced to make an...

« The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. »

« Clean room »

« The wifi was weak. At one pointnin the night which is when we needed the wifi most, the connection was down. The hairdryer only works for a minute and have to wait another 10 mins to use for another minute. Takes forever to dry hair. The hotel has not been renovated since taken over by Hako from Bello. Pillow had a smell and way to soft to sleep on. The bed not comfortable at all. And after telling the staff about the hairdryer, nothing was done. Towel had stains. »

« ok »

« Convenience to move in the town with planty of food outlet »

« Check-in was a breeze! The owner, Jacky would wait for you and show you around the house. Just coordinate with Jacky via whatsapp before arriving and he will get everything sorted for you and guests. 5 individual rooms, each capable of sleeping 3-4 peeps (maybe even more), with their own ensuite bathrooms (no rushing and fighting!), this is separated from another individual room which is much bigger and can sleep another 6! The biggest room hasn't a sofa and a sofa bed but the space is...

« Room are average & bathroom are surprising large. Don't have designated parking lot for vehicle, so may have to walk a little distance. Location is very near the Little Vietnam, hence plenty of good eateries »

« Booked successfully 8 days in advance. (1) never received Check-in guide from host - STAYRENE (2) messaged Expedia, never can help but only have useless vertual-agent to keep asking question (3) the platform address of the accommodation is wrong and led to a wrong place (4) no check-in QR code and not allow to be in and wait for 4.5 hours to settle and checking in the place (5) Stay in Tower A, but car park arranged on Level 2 (level 2 only can go Tower B), we have to drag your own luggage from...