Hotel Surlingham

« The room was superb with great shower and bathroom. Restaurant & Bar had great food and excellent wines. Lovely staff also. »

« Proximity to the train station is quite nice and the staff were very friendly. Unfortunately, I can’t recommend this hotel because the room itself was not well maintained. There was black mould growing in the shower because it wasn’t properly sealed. I also couldn’t find a pillow that was very comfortable. But the most frustrating part was there was an intermittent and very loud rumbling sound in my room that kept me awake almost the entire night. I turned off my AC but that didn’t stop it. The...

« Le lieu est absolument magnifique, la propriété, le parc, les arbres. En revanche les lieux de restauration ont clairement besoin d'un manager. Malgré le nombre conséquent de personnel, le petit déjeuner n'était pas régulièrement fourni. Les employés sont cachés à droite à gauche, occupés à plier des serviettes en discutant ou en consommant des bouteilles cachées dans les placards... Un soir nous avons attendu 1h notre commande de repas alors que nous étions avec 2 enfants. C'est vraiment...

« Hôtel tout à fait correct situé près de la gare, dans un quartier calme avec un bon pub et un bon café à proximité. J'ai pu visiter la ville à pied sans problème. Seul bémol : l'oreiller pas terrible, car tout plat. »

« Free parking. Very friendly staff. Food delicious, especially the vegetarian Sunday roast & free breakfast, up to a certain value. »

« Charming hotel but there was no heating in the bathroom which was very cold (10 C). You can feel the freezing cold through the windows and walls. »

« L’ascenseur était en panne tout au long de notre séjour, 2 étages à monter et à descendre avec les valises était une épreuve avec les enfants. Une pensée pour les femmes de chambre. »

« Walking distance to the downtown restaurants and historical sights. »

« I cannot leave more than 2 stars because there is no on-site coin laundry machine, and none in walking distance. Staff was excellent; my room didn't have a mini-fridge, but they were willing to let me put food into their private one in staff break room. Room #16 had no WIFI signal reception (The closest AP is about 60m away). Long term luggage storage service available on site via Stasher »

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« Parfait »

« The owners were very friendly and welcoming. The location of the property was very good, within easy walking distance of the centre of Norwich so no need to take the car. The bed was very comfortable. The breakfast is a self-service buffet - cereals and bread for toast are provided and there is orange juice, butter, milk, jam etc. in a small fridge. Microwaveable porridge was also available, however, there were no kitchen scales so it would have been difficult to measure out the correct...

« Great stay a the Stag - bar staff were excellent and the food was absolutely fantastic . Rooms were spacious and really really clean and comfortable with comfy beds and great bathrooms . Parking was really easy and the welcome was superb . »

« Qualite du service Emplacement »

« Chambre impeccable Personnel très accueillant beau cadre »

« Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat. »