Suite Standard, 1 très grand lit (No pets allowed)

Avis sur Crows Nest Inn Tawas

2 out of 5
Crows Nest Inn Tawas
1028 W Lake St, Tawas City, MI

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 61 avis sur 290." "
Note des voyageurs de 8 (Bien), d’après 107 avis sur 290." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 290." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 290." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 290." "

7,8/10

Propreté

7,8/10

Personnel et service

7,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Craig

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Idealic setting on the shores of Lake Huron. Classic old school roadside Inn. I recommend.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Craig,We are delighted to hear that you enjoyed our lakeside location and classic charm. Thank you for recommending us, and we hope to welcome you back in the future for another delightful stay.

8/10 Bien

Stuart

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very friendly
Séjour de 3 nuits en mai 2024
Réponse de Manager le 19 mai 2024
Hello Stuart,We are delighted to hear that our staff left a positive impression on your stay. Our team strives to provide exceptional service to all our guests. Your kind words will be passed along to them for their hard work and dedication. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

Carolyn

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was clean and the room was comfortable. Staff was friendly.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Carolyn,We are delighted to hear that you found our property clean, comfortable, and that our staff met your expectations during your stay. Your kind words are truly appreciated, and we hope to welcome you back again in the future.

10/10 Excellent

Lisa

Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Lisa,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

8/10 Bien

Rebecca

Séjour de 1 nuit en juillet 2023
Réponse de Manager le 11 nov. 2023
Hello Rebecca,Thank you for sharing your feedback with us. We appreciate your rating and are glad to hear that you had a positive experience during your stay. We strive to provide exceptional service and are delighted to have met your expectations. We hope to welcome you back in the future for another enjoyable stay.

4/10 Médiocre

Kevin

Séjour de 2 nuits en octobre 2023
Réponse de Manager le 21 nov. 2023
Hello Kevin, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonable price and clean. Comfortable bed
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello Debbie,Thank you for your positive feedback! We strive to offer affordable rates while maintaining cleanliness and comfort for our guests. We're glad you enjoyed your stay with us.

8/10 Bien

Kathryn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Motel
Very nice motel at a very reasonable rate. Room paws recently remodeled, bed was good, room was very clean. There were previous complaints about bugs. Yes there are flies but if you keep your door open you will get them! That is not the fault of the motel. I left the door open so I got a couple of flies. Different bugs in different seasons. Overall a good stay for the rates.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 1 oct. 2023
Hello Kathryn,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice for the price.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 23 sept. 2023
Hi James,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Médiocre

Gabriellel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrible beds; bedding not clean; bathroom not clean
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 21 sept. 2023
Hello Gabriellel ,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

4/10 Médiocre

Daniel

Séjour de 1 nuit en septembre 2023
Réponse de Manager le 20 sept. 2023
Hello Daniel,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
basic, no frills. very little room between foot of the queen bed and the opposite wall
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 13 sept. 2023
Hello John,We can't thank you enough for sharing your feedback with regards to our bed and also our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

Scott

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Great
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 11 sept. 2023
Hello Scott,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Bien

Brad and Jill

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
People and staff nice and efficient.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 9 sept. 2023
Hello Brad and Jill,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope you will return so that we can provide you an even superior experience.

4/10 Médiocre

Tamara

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Smalll outdated motel and over priced
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 sept. 2023
Hello Tamara,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Bien

Gregory

Séjour de 2 nuits en août 2023
Réponse de Manager le 31 août 2023
Hello Gregory,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They could get fluffier pillows, but the bed was comfortable. It had a fridge, plenty of outlets for plug-ins. Can swim and use the hot tub and breakfast next door. Overall, very nice.
Séjour de 1 nuit en août 2023
Réponse de Manager le 29 août 2023
Hi Sharon,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well kept property, clean rooms, nice staff. Would have been nice to have a coffee maker instead of having to walk over to the Bay Inn next door. Bathtub didn't have a plug or stopper to take a bath which my wife loves to do. Only a shower. Would stay there again.
Séjour de 1 nuit en août 2023
Réponse de Manager le 9 sept. 2023
Hello James,Thank you for sharing this honest review and feedback about our staff as well as our shower. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Motel was easy to find. Room was small but was clean and ok for our stay.
Séjour de 1 nuit en août 2023
Réponse de Manager le 27 août 2023
Hello James,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Satisfaisant

Amy

Séjour de 1 nuit en août 2023
Réponse de Manager le 8 sept. 2023
Hello Amy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Satisfaisant

Josephine

Séjour de 1 nuit en août 2023
Réponse de Manager le 9 sept. 2023
Hello Josephine,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Bien

Robert J

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Manager le 22 août 2023
Hello Robert J,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Matt

Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de Manager le 19 août 2023
Hello Matt,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Manager le 13 août 2023
Hello Nancy,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Bien

Hayley

Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Manager le 8 août 2023
Hello Hayley,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Satisfaisant

Janet

Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de Manager le 7 août 2023
Hello Janet,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Satisfaisant

Kevin

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It's ok for what it is. Generally the cheapest option in Tawas which isn't really that cheap due to the limited competition in northern MI. Loud AC, WIFI doesn't work well (assuming due to the router being too far away), rooms have that faint smell of smoke--where someone smoked and they tried to clean and cover up the smell. All that said- they do seem to be recently remodeled. The staff was ok and they do try. They have a decent continental type breakfast with hb eggs, cereal, waffles,juices, coffee, toast, oatmeal, bagels. It is what it is-some would never stay in a place like this. For me, it's ok.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 30 juil. 2023
Hello Kevin,We appreciate that you've taken the time to share with us regarding our staff and your comments about our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 Médiocre

Robert

Voyage en famille, Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
The property was ok. Felt like we werr being watched the whole time we were there.
Séjour de 3 nuits en juillet 2023
Réponse de Manager le 27 juil. 2023
Hello Robert, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

6/10 Satisfaisant

Herbert

Voyage en famille
Les points forts : Équipements
The rooms were pretty small, and the toilet was at best a foot off the ground. If ya got bad knees you will have a hard time getting on and off of these toilets. Other than those two issues it was a nice quiet place to stay.
Séjour de 1 nuit en juillet 2023
Réponse de mike le 28 juil. 2023
thank you for your feedback

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small, cozy motel that is extremely friendly and the property has a nice retro vibe 👍
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 24 juil. 2023
Hello Bruce,Thank you for taking the time to share your comments regarding our property. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Bare Bones
Bare bones, very small room, and expensive. They were sold out so I guess that is the going rate. It was clean. Bed was so so.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 22 juil. 2023
Dear Guest,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

2/10 Horrible

Mike

Voyage en groupe
Les points faibles : Personnel et service
The person who checked us in long haired ponytail was the rudest person we've ever encountered. While checking in I went to hand him my ID and credit card he just looked me and said what do I need are you checking in. I said yes. He said down here and I dont need your cards, then proceeded to ask for all my information that I was handing him. After he gets all the info in he says wait for the prompt then hit summit. I waited a minute or so as it says confirm but in dark gray im thinking its going to turn green then hit the button. He gets mad because I didn't hit the button. So as starts explaining how breakfast in the morning works I start walking away and he calls me an a hole. Needless to say after talking to other's that were staying there he treated everyone like we were a burden. Horrible Horrible customer service.
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 20 juil. 2023
Hello Mike,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room was clean and neat. Had a fridge and microwave, which was very nice to have available. I would definitely stay at Crow's Nest again.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 22 juil. 2023
Dear Guest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Carol

Séjour de 1 nuit en juillet 2023
Réponse de Manager le 5 août 2023
Hello Carol,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Check in employee was very friendly
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 15 juil. 2023
Hello Donna,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 15 juil. 2023
Hello Greg,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Satisfaisant

kendall

Les points forts : Propreté
The price was too high for the room.
Séjour de 1 nuit en juin 2023
Réponse de mike le 2 juil. 2023
thanks

6/10 Satisfaisant

George

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2023
Réponse de mike le 20 mai 2023
thank you for you're feedback

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
,
Séjour de 1 nuit en février 2023
Réponse de Nick le 2 mars 2023
Thanks

10/10 Excellent

Emily

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Up here in Tawas for a work trip, excellent staff! Friendly and accommodating, would most definitely book again!
Séjour de 1 nuit en février 2023
Réponse de Nick le 5 févr. 2023
Thanks

2/10 Horrible

Joanne

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is a very old motel. Needs updating. No hair dryers in the room. Will not return.
Séjour de 1 nuit en janvier 2023
Réponse de Nick le 9 janv. 2023
Sorry for inconvenient. Thanks

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en octobre 2022
Réponse de nick le 20 oct. 2022
thanks

8/10 Bien

William

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 7 nov. 2023
Hello William,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback and are glad to hear that you enjoyed your experience overall. We apologize for any inconveniences you may have faced and have taken note of your concerns. We value your feedback and will use it to continue improving our services. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Brian

Séjour de 2 nuits en septembre 2022
Réponse de Nick le 5 oct. 2022
Thanks

6/10 Satisfaisant

Gary

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We had problems staying connected to the wi-fi; my computer kept disconnecting every few minutes and my wife couldn’t connect her computer at all and neither of our IPhones would either. Also the king size bed was too big for the room.
Séjour de 1 nuit en septembre 2022
Réponse de nick le 17 sept. 2022
thanks

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de nick le 17 sept. 2022
thanks

6/10 Satisfaisant

Carol

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Service was good and accommodating Breakfast was good The room was, from what I could determine, had been closed up for some time, as it was musty smelling A little overpriced for the room
Séjour de 1 nuit en septembre 2022
Réponse de nick le 6 sept. 2022
thanks

10/10 Excellent

Matthew

Séjour de 1 nuit en août 2022

8/10 Bien

Rex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de nick le 2 sept. 2022
thanks

8/10 Bien

Quincy

Séjour de 1 nuit en août 2022
Réponse de Nick le 16 août 2022
Thanks