Bar (in der Unterkunft)

Bewertungen von Cerulean Tower Tokyu Hotel

5 out of 5
Cerulean Tower Tokyu Hotel
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to

Bewertungen

9.4

Aussergewöhnlich

839 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
162 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 8 - Gut" "
46 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.4/10

Personal & Service

9.4/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bestes Hotel in Tokio/Shibuya! Nachdem mir beim letzten Aufenthalt im Oktober/November das Personal an der Rezeption und im Restaurant unfreundlich erschien, war das Personal dieses Mal ausgesprochen nett, freundlich und sehr zuvorkommend. In der näheren Umgebung Restaurants und Einkaufsmöglichkeiten alles zu Fuß zu erreichen. Ebenso Shibuya Station. Für mich nach wie vor das perfekte Hotel um Tokio zu erkunden! Nach einem anstrengenden Tag kehrt man in sein ruhiges, schönes Zimmer mit traumhaften Ausblick zurück. Wir haben an 5 von 7 Tagen den Fuji vom Zimmer aus sehen können. Traumhaft!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Customer Relation Manager am 17. März 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. First we would like to deeply thank you for the fact that you have been using us for 3 times! We are very proud be complemented as an “Best hotel in Tokyo”! We are glad that you did enjoy your stay with enjoying the Mt. Fuji, and we are relieved to hear that you are satisfied with our staff's response this time. We would like to keep up our service and would be waiting to serve you on your next visit to Tokyo. Thank you very much for staying with us.

10/10 – Hervorragend

daniel

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Customer Relation Manager am 21. März 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dieses Hotel liegt sehr gut in Shibuya. Gute Einkaufsmöglichkeiten sowie Restaurants. Kurzer Weg zur Shibuya Station! Das Personal in der Lobby und im Frühstücksrestaurant könnte freundlicher sein. Ansonsten TOP Hotel und immer wieder gerne!
Antwort von Customer Relation Manager am 13. Feb. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We would like to one again look into our service and improve whatever is needed, thank you for mentioning this. Thank you very much for staying with us.

10/10 – Hervorragend

Benjamin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a memorable time there, especially at the bathtub and at the executive floor. Both unique.
Aufenthalt von 9 Nächten im November 2023
Antwort von Customer Relation Manager am 28. Nov. 2023
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. “Had a memorable time there” How can we thank such a wonderful customer! Thank you very much for staying with us, and we would be waiting for your next stay with us.

8/10 – Gut

Martin

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das Hotel liegt sehr gut. In der Nähe reichlich Einkaufsmöglichkeiten und Restaurants. Die Zimmer sind hell und sauber! Das Personal am Check In ist nicht besonders zuvorkommend. Frühstück im Hotel ist okay aber nicht besonders, ziemlich unfreundliches Personal mit wenigen Ausnahmen.
Aufenthalt von 2 Nächten im November 2023
Antwort von Customer Relation Manager am 9. Nov. 2023
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. Also thank you for complementing our facilities, restaurants and rooms. However, we apologize for any discomfort caused by the lack of attention from our staff. We would be keeping up our service and would be waiting to service to you again. Thank you very much for staying with us.

10/10 – Hervorragend

Sejla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Immer wieder ein Vergnügen…
Das Hotel ist sehr sauber, das Personal sehr freundlich und das Frühstücksbuffet zufriedenstellend. Wir waren zum dritten mal im Cerulean und waren sehr zufrieden.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Customer Relation Manager am 7. Nov. 2023
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. Also thank you for complementing hotel, our staff and breakfast buffet. This would be a great motivation for us. We would be keeping up our service and would be waiting to service you again. Thank you very much for staying with us.

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hervorragende Lage! Toller Blick auf die Stadt! Personal sehr freundlich! Wunderbare Zimmer!
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Customer Relation Manager am 30. Okt. 2023
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. Also thank you for complementing location, views, our staff and rooms. This would be a great motivation for us. We would be keeping up our service and would be waiting to service you again. Thank you very much for staying with us.

8/10 – Gut

Patric

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Customer Relation Manager am 4. Okt. 2023
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to post this review. Thank you very much for staying with us. We would be waiting for your next stay.

10/10 – Hervorragend

Corinne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Service!
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Customer Relation Manager am 3. Aug. 2023
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for writing this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. Your warm words of praise for our staff are a great motivation for us. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr tolles Hotel! Die Lage ist sehr gut, nahe Shibuja Station, gute Einkaufsmöglichkeiten ,viele Restaurants. Wir hatten eine traditionelle japanische Suite. Wirklich schön, nur leider im 19. Stock (höher gibt es nicht). Vor 4 Jahren hatten wir ein Eckzimmer und hatten das Glück sogar den Fuji sehen zu können! Das Frühstück im Caramelo ist sehr gut. Die Club Lounge hat einen wundervollen Ausblick auf Tokio! Das Personal ist sehr nett und hilfsbereit! Wir würden jederzeit wieder das Hotel wählen!
Aufenthalt von 5 Nächten im April 2023
Antwort von Customer Relation Manager am 17. Apr. 2023
Wir möchten uns bei Ihnen für Ihren Aufenthalt im Cerulean Tower Tokyu Hotel bedanken und auch dafür, dass Sie dieses wunderbare Feedback in Ihrer kostbaren Zeit geschrieben haben. Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt im Japanese Suite Room hatten und wir fühlen uns geehrt, dass Sie das Frühstücksbuffet und unser Personal so gut bewertet haben. Wir sind froh, Ihnen zu Diensten gewesen zu sein und freuen uns darauf, Sie in naher Zukunft wieder begrüßen zu dürfen.

10/10 – Hervorragend

Sau Ling

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location Good Service
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent experience. No better location. The staff was exceptional. This mother and daughter from California could not have asked for anything better. Five stars!
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very delighted to hear that you had an excellent experience with your daughter and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are delighted to hear that you had a pleasant stay with us based on our hotel. Thank you for complementing on our location. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Marijus

Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Jason, Los Gatos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s the place to stay in Shibuya. Just all around great.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our hotel as “it is the place to stay in Shibuya”. This is a very rewarding complement and we would like to relay this to our staff.We are very looking forward to welcoming you again on your next visiting to Tokyo.

6/10 – Okay

Kristin

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
The location of this property was great, train stations, restaurants and bars. The room itself was quite dated and the cleanliness of the bathroom was not great. We found items left behind likely from previous guests. Great hotel, if you can book with a good deal.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Relation Manager am 26. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel and taking the time to write a review about your stay. However, we sincerely apologize for any discomfort you may have experienced regarding the standard room. We would like to take these comments seriously and make an effort to conduct regular maintenance and to improve our service. For your information, we are planning on renovating the rooms over a period of time from next month. Again, thank you so much for your valuable feedback. We hope to welcome you back for another enjoyable stay.

4/10 – Schlecht

Irwin

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very old hotel that needs to be updated badly. The lobby in the rooms are pretty terrible. It’s a very very western style hotel that has not been upgraded to Japanese standards. There are definitely the worst hotel of our trip.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Relation Manager am 26. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel and taking the time to write a review about your stay. However, we sincerely apologize for any discomfort you may have experienced regarding the standard room. We would like to take these comments seriously and make an effort to conduct regular maintenance and to improve our service. For your information, we are planning on renovating the rooms over a period of time from next month. Again, thank you so much for your valuable feedback. We hope to welcome you back for another enjoyable stay.

10/10 – Hervorragend

Jiang

Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

lluis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 26. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We would be keeping up our service and we hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Lynette

Gut: Personal & Service und Zustand der Unterkunft
Amazing service with dedicated staff
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 26. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are just too grateful to hear that our service is “Amazing service with dedicated staff.” We would definitely like to share this with our staff, and would like to keep our reputation of being your “favorite hotel” for the coming years. Thank you very much for staying with us.

10/10 – Hervorragend

Cyndi, Carlbad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved or stay. We stayed 15 days.
Aufenthalt von 15 Nächten im April 2024
Antwort von Customer Relation Manager am 25. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel for such a long stay and also for taking time out of your precious time to share your impressions with us. We are delighted to hear that you had a pleasant stay with us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Henrietta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was big enough for I and my 2 sisters. Love all the extra amenities that the room had to offer. Love the executive lounge, tea ceremonies and happy hour. The gym, pool and sauna was great. The restaurants were good and loved the Japanese breakfast. The staff were courteous, helpful, friendly, and available if you needed anything. By far, the best hotel I've ever stayed in. The location was perfect. I will definitely stay again and recommend it to everyone.
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 25. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel and taking the time to write a review about your stay. We are delighted that you were impressed with our service, and left with that impression. It is our pleasure to realize that you were satisfied with our staff services, executive lounge, fitness club and the restaurants. It is always encouraging whenever we receive positive feedback like yours. Again, thank you very much for your valuable feedback. We sincerely hope to welcome your family back on your next visit to Tokyo.

6/10 – Okay

William

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Carmelo used to be excellent for breakfast but the quality of service has declined.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 24. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are delighted that you enjoyed our breakfast service. However, we sincerely apologize that you felt that the quality of our service was low. Based on your opinion, we will try our best to improve the best service for our guests. Again, thank you very much for your valuable feedback. We are looking forward to your next visit.

10/10 – Hervorragend

Tyler

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
What a great stay. The hotel is extremely well located to Shibuya Crossing and all transportation. It's also quite. The staff we excellent there and very helpful. The hotel is very nice and all the amenities were very good. The hotel bar at the top was so nice. Very vibes to the Park Hyatt without the price. I would definitely stay there again returning to Tokyo.
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Relation Manager am 24. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel and taking the time to write a review about your stay. We are delighted that you were impressed with our service, and left with that impression. It is our pleasure to realize that you were satisfied with our location, staff, amenities and the hotel bar at the top. It is always encouraging whenever we receive positive feedback like yours. Again, thank you very much for your valuable feedback. We sincerely hope to welcome you back on your next visit to Tokyo.

10/10 – Hervorragend

Nicholas, Vancouver

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend the Club Lounge access rooms! For not much more money, you get food and beverage covered all day and the quality of both is excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Relation Manager am 24. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel and taking the time to write a review about your stay. We are incredibly grateful that you have highly evaluated us. Also, we are very happy to hear your compliments about the Executive Lounge access rooms. We will continue to make an effort to improve the quality. Again, thank you very much for your valuable feedback. We are looking forward to welcoming you again.

6/10 – Okay

NOBUO

Verbesserungswürdig: Zustand der Unterkunft
何もないです
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Relation Manager am 25. Apr. 2024
この度はセルリアンタワー東急ホテルにご宿泊賜り、誠にありがとうございました。貴重なお時間に、評価をご投稿いただきましたこと厚く御礼申し上げます。ごゆっくりとお過ごしいただけましたしょうか。これからもお客さまにお寛ぎいただける贅沢で優雅なお時間をご提供できるよう、一層精進を重ねて参ります。今後も変わらぬご愛顧賜りますようお願い申し上げます。NOBUOさまのまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 – Hervorragend

Kristen, San Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed in this hotel twice during a recent trip to Japan, at the beginning and end of my trip. I’d originally booked a different hotel for the second stay in Tokyo, and decided to return to Cerulean Tower. It is centrally located, a 5-minute walk from Shibuya Station, which made it very easy to get to around. The hotel itself is beautiful, with a welcoming and helpful staff. The rooms are large, as are the bathrooms, which are well-stocked with amenities. Both of the rooms I stayed in had great city views, one of which included Mt. Fuji, which I was lucky enough to see on a semi-clear day. It is also one of the stops for the limousine bus to both Narita and Haneda, which made airport transportation seamless. I will return to the Cerulean Tower on my next trip to Tokyo.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Relation Manager am 23. Apr. 2024
We would like to thank you for having stayed at the Cerulean Tower Tokyu Hotel twice. May we express our gratitude for writing a review about your stay with us. We are delighted to hear your compliments about the location, rooms, staff and scenery from our rooms. Your feedback would encourage our staff. Also, you are very lucky that you were able to see Mt.Fuji! You can see many famous landmarks from our rooms, so if you are able to stay with us again, please try to find other places. We will continue our effort to provide the best service for our guests. Again, thank you so much for your valuable feedback. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Yip Wing Cheung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Relation Manager am 22. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 22. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Ronn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always my favorite hotel in Tokyo. Concierge service is excellent too.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Relation Manager am 18. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are just too grateful to hear that our hotel is “Always my favorite hotel in Tokyo.” We would definitely like to share this with our staff, and would like to keep our reputation of being your “favorite hotel” for the coming years. Thank you very much for staying with us.

10/10 – Hervorragend

Abby

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you so much for “amazingly” praising us! We are very looking forward to welcoming you again on your next visiting to Tokyo. Once again, thank you so much for staying with us.

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Relation Manager am 18. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our location. Yes, we are pretty close from Shibuya station. The station is under construction so it may feel a little longer. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

carolina

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Staff are very very kind and helpful - thank you very much
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Relation Manager am 18. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our staff. This is a great motivation for our staff! We would definitely like to relay this to them. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

8/10 – Gut

Joanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 16. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. Thank you very much for staying with us. We would be keeping up our service and we hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Doreen

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Relation Manager am 15. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our hotel. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Alejandro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow is all I can say! Great location as well
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Relation Manager am 15. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our hotel with complements like “wow is all I can say!”. This is a very breathtaking complement for us too! We would definitely like to share this with our staff. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Shawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Relation Manager am 15. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our hotel. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Cory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very proximate to Shibuya shopping district and train station. Great launch point for your Tokyo adventures. Wish the hotel had some casual dining options, but not expected for a nice hotel.
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Relation Manager am 15. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing on our hotel and the neighboring areas. If you are interested in a more casual dining, we would like to recommend our group hotel called "Shibuya Stream Hotel" which has a more casual feeling to it. Thank you very much for staying with us.

10/10 – Hervorragend

TAKASHI

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Relation Manager am 11. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very proud be complemented as an “very good”. We would like to keep up our service. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Amanda

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very accommodating, clean and in a great area. Loves everything!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Relation Manager am 11. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very proud be complemented as an “Loves everything!”. We would like to keep up our service. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Solange

Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Khoi

Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Relation Manager am 1. Mai 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Anh, randolph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great overall
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Relation Manager am 9. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very proud be complemented as an “Great overall”. We would like to keep up our service. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Nick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A 5 star hotel. Staff were very friendly and helpful. Excellent location, a 5 minute walk to shibuya station. Rooms were very clean. Beds were little small for a family of four, but we pushed both beds together and managed. Very nice hotel, highly recommend!
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Relation Manager am 9. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy the stay with us. Thank you very much for complementing staff, location our rooms!Thank you very much for staying with us. We hope to welcome your family back soon for another enjoyable stay.

10/10 – Hervorragend

Tham Mei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love that the airport limousine stops at this hotel. Rooms are spacious for Shibuya standard.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Customer Relation Manager am 6. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are glad that you did enjoy your stay, and thank you for complementing limousine bus and our rooms! Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

8/10 – Gut

Brian

Aufenthalt von 6 Nächten im März 2024
Antwort von Customer Relation Manager am 25. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. Thank you very much for staying with us. We would be keeping up our service and we hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Jackie, Valencia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We really enjoyed the location of this hotel as well as the hotel itself. Our rooms were very modern, roomy and nice. We also appreciated free drinks in the fridge with sodas as well as some Japanese tea drinks with beer. We’d definitely recommend to our family and friends!
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Relation Manager am 4. Apr. 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for complementing our rooms! Yes, we will be in the process of renovating our rooms so we do appreciate feedback on the “new” rooms. Also the power of word of mouth is the best advertisement so we are really grateful if you can please recommend us to your family and friends! Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Could not fault the hotel. Area around Shibuya is under construction so access to JR station was a bit more convoluted. Views from higher floors are superb and breakfast from 35th floor restaurant was a delight. Staff were as good as it gets - very kind and proactive without being fussy. Bathroom spacious and well finished in granite, and the separate walk-in wardrobe/storage area was appreciated. Treat yourself - you only live once.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Relation Manager am 1. Apr. 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy the stay on Executive floor rooms. Thank you very much for complementing view, breakfast at the Executive lounge, our staff and facilities!Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Jynelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Relation Manager am 29. März 2024
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.