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Bewertungen von Bed & Breakfast Terrazze Villanova

3 out of 5
Bed & Breakfast Terrazze Villanova
Vicolo Villanova 33, Trapani, TP

Bewertungen

9.0

Wunderbar

12 von insgesamt 15 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 15 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

10/10

Ausstattung

8.8/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Joe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous stay!!
Beautiful stay in every way! Our hosts went above and beyond to make our stay so nice, From suggestions on where to eat, places to see, and even driving us to catch a tram to a mountain village. If you are looking to book, don’t look any further, this was awesome!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von elda am 11. Nov. 2023
Thanks JoeAmong our priorities is to ensure that our guests have a pleasant holiday and apparently with you we have succeeded !!!!!We hope to have you as our welcome guests again.Until we meet againVito and Elda

10/10 – Hervorragend

Gerald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very attentive and informative meet and greet by our hosts on arrival. Kitchen facilities available in a common area. We were able to walk into the old town, and also to the cable car for access to Erice. Breakfast was available by arrangement with a couple of local cafes.
Aufenthalt von 3 Nächten im September 2023
Antwort von elda am 13. Okt. 2023
Thanks, for appreciating our b&b. IT was a pleasure having you as our guests and we hope to see you again soon

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely place. Really welcoming who were super helpful. Thank you for making our stay lovely.
Aufenthalt von 3 Nächten im September 2023
Antwort von elda am 15. Sept. 2023
Thanks,for the kind words, We are happy that your stay went well. We hope to see you again.Elda

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Siisti, moderni paikka
Erittäin siisti, kaunis huone ja hyvä aamupala. Bussipysäkit Palermon/Trapanin lentokentille ja lähikaupunkeihin aivan vieressä. Raskaiden matkalaukkujen kanssa portaat voivat olla hirman haastavat. Yöpyisin ehdottomasti uudelleen.
Aufenthalt von 1 Nacht im Juli 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
cordialità dei proprietari, camere confortevoli e pulitissime, spaziose !!!
Aufenthalt von 22 Nächten im Juni 2017
Antwort von elda am 24. Juli 2017
Grazie, grazie, grazie, fa sempre piacere essere apprezzati..speriamo di rivederla presto

2/10 – Ungenügend

CR, Texas

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rude, Aggressive, Unsanitary and Unprofessional
We booked our accommodation on Expedia with Terrazze Villanova - Vicolo Villanova 33, Trapani TP 91100. From the moment of booking via Expedia, we immediately received an email asking us to pay with cash instead of a credit card. Then one day before our departure, another email requesting to be paid with cash. We arrived in the afternoon. We were greeting at the door by the owner and let inside the building. When I entered the building, I we noticed there was no elevator or lift and it would be required to carry 40KG luggage up 4 flights of stairs. The owner then opened a door to a breakfast room and began very aggressively to have us book a tour to Favigano Island and to pay them 20 Euro fee. The owner's wife then gave the key to our room and we entered the room. The owner's wife then insisted we not use the air conditioning unit very much. The room smelled very bad, the floor was dirty, the bed and mattress were more than 8 years old. The towels in the bathroom were so old, they had a black color on an original white towel. At night, on the inside of the building all lights are turned off, including lights so you can see the stairs. So you must go down stairs in the dark. Very quickly after getting settled in our room, we heard knocking on the door about the tour again from the owner and to pay with cash. Both owners appeared very aggressive, and treated myself and my wife with very low respect. The next morning, we went to the breakfast room and the owner
Antwort von ELDA E TERESA am 11. Mai 2017
we only reply to say that this guest said false things. Just read our reviews on Expedia, Booking and tripadvisor. Lack of liftand distance from ancient city is indicated on the website, We are at the top for cleanliness, kinness (9.7). lack of light stairs, dirty room, bad smell, black towel, old mattresses, are all false things. Trip to the Egadi Islands, they asked us to inform and to book. We gave them the triple room instead of a double room ( same price)..They never have allowedthe maid to clean the room. THEN EVALUTATE YOU, BUT IF YOU READ THE OTHER REVIEWS YOU UNDERSTAND THE TRUTH. THANKS

8/10 – Gut

elena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
La struttura è carina e le camere pulitissime. la posizione anche se non centrale è comoda per raggiungere le varie località da visitare ed il centro. I proprietari sono molto gentili e disponibili a consigli su cosa vedere e dove mangiare (anche a darti una mano per risolvere eventuali problemi). l'atmosfera è veramente familiare.
Antwort von elda am 20. Juni 2016
Grazie Elena, siamo contenti che siate stati bene, speriamo di rivederci ancora. Alla prossima

10/10 – Hervorragend

GIUSEPPE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Elda am 11. Feb. 2016
Grazie, la soddisfazione dell ospite per noi è una priorità assoluta. Alla prossima !

10/10 – Hervorragend

Jean-Louis, Québec, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bon rapport qualité/ prix
Le B&B était impeccable, très beau, très propre, très accueillant, excellents déjeuners et pas dispendieux. Il s’agit d’un vieil édifice mais tout à été refait à neuf à l’étage du B&B, il y a deux ans de cela. Teresa la propriétaire est super accueillante et offre plein de renseignements et de brochures sur les endroits intéressants à visiter. Je recommande fortement.

10/10 – Hervorragend

Christophe, Saint Etienne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour d'une nuit avec un accueil excellent, une adresse sure à recommander

4/10 – Schlecht

MARIE, MARSEILLE

Verbesserungswürdig: Zustand der Unterkunft
2° étage sans ascenseur - escalier haut et étroit
Il n'y a pas d'accueil, mais une porte cochère. Escalier haut et étroit - Sympathique accueil et échanges intéressants avec le propriétaire.

10/10 – Hervorragend

Kristine, 27, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing! Wonderful!
B&B Terrazze Villanova was amazing to stay at! The hosts were so delightful and welcoming. Helping us with our luggages up the stairs, helping us with parking, AND offering beers and wine on their rooftop terrace upon arrival!! Breakfast the next morning was delicious and the room was clean, trendy, and spacious. Everything was so organized and they helped us find the most DELICIOUS arancini (rice balls with cheese - Sicilian tradition) ever! Closeby to public transit, nice neighbourhood, loved it!! My only regret - I wish we had stayed more time! Ha :) We would definitely come back to Terrazze Villanova without a doubt!
Antwort von Elda am 3. Jan. 2015
Thanks for your lovely words, we hope to see you again !

10/10 – Hervorragend

Georgie, Sydney, Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
So good we extended our stay!
This B&B is in the best location and they have a large selection of bikes for you to use. Elda and Theresa make you feel incredibly welcome. The rooms are clean and modern with beautiful finishing touches. We didn't want to leave and extended our stay a further two nights despite already paying for another hotel.