We really thank you for your review! We are happy to read you had a wonderful and relaxing time with us. We really look forward to welcome you back in San Marco Suite.

Nous sommes vraiment très heureux de lire votre propos et la manière dont vous avez décrit notre appartement: le confort et la situation. Votre revue nous fait comprendre que la passion que notre équipe y met est perçue et appréciée.

We're very happy to receive your high score regading your stay by us. Hopefully, we'll see you again!

We are happy to read that you enjoyed everything of your stay. It was a pleasure having you with us and we look forward to welcoming you back again in San Marco Suite 755!

Salut Danny, Merci beaucoup pour votre commentaire sur notre hotel. Nous vous attendons toujours avec plaisir pour le prochain voyage à Jesolo! Bien cordialement

Cher client, Merci beaucoup pour votre commentaire sur notre hôtel, sur notre personnel sympathique, nos prestations et notre situation très agréable. Votre satisfaction est notre priorité et nous sommes très heureux que vous avez passé de bons jours de vacances avec nous. Au plaisir de vous accueillir de nouveau la prochaine fois. Bien cordialement

Merci beaucoup pour ces belles paroles! Nous sommes très heureux que vous ayez passé un agréable séjour à Venise, dans nos nouveaux appartements. Nous espérons vous revoir lors de notre prochain voyage à Venise :)

Thank you very much for your positive review! We hope to see you again soon.

Dear Ms Stacilyn, We are very sorry to have received this review.As far as the lift is concerned, we always emphasize and indicate the absence of the lift through all our communication channels, including Expedia. All important information can be found in the "services" section of our booking page before proceeding with the booking, and then again once booked these informations are send to our guests.The reason why the San Marco Suite 755 building does not have an elevator depends, as most Venetian Palaces, on the fact that it is an historic building dating back to the 1600s.This is why it is not possible to have an elevator, and we do our utmost to inform our customers through all our channels, even months before their arrival, of its absence. As for your reservation, it seems to us that you have booked a suite for two people, learning later, through messages, that you would have been 4 and, despite this, we made ourselves available to arrange the Suite for a 3rd and 4th person (the two girls). In addition to this, we have personally accompanied you from the moment of arrival to Venice to our Apartment structure. We have also offered you our porter service to help you with your suitcases. Regarding linen change and cleaning, also it is indicated in our communication channels, our structure is not a hotel and therefore does not provide a daily change of linen, but of course this can be asked for at our reception or beforehand via email, chat or by telephone.

Grazie per il Suo feedback positivo.Speriamo di rivederla per un altro soggiorno.

Thank you very much for your positive feedback. We hope to see you for another holidays in Venice.Best regards