4/10
We choose to book this apartment as we needed a washing machine. However, problems with the washing machine door meant our clothes were locked inside as soon as we used it (the same problem was reported by people staying a few days before us) and the door continued to be broken even after a technician came to review. Instead of simply apologising 'Wonderful' Italy who manage the flat gaslit me, insisting there was nothing wrong with the machine. 3 days of painful interactions with them continuously denying any problem marred our trip for us. Avoid 'wonderful' Italy apartments if you want to avoid stress!
Susanne H.
Séjour de 3 nuits en août 2024