Chambre Double Standard, vue canal (San Salvador)
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Avis sur EGO' Residence Venice

EGO' Residence Venice
Riva del Carbon 4793, Venice, Città Metropolitana di Venezia

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 84 avis sur 102." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 102." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 102." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 102." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 102." "

9,6/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

François

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambres d'hôtel très confortables. Le personnel est très sympathiques. Le petit-déjeuner est basique, il fait le job.
Séjour de 3 nuits en décembre 2023
Réponse de Simone le 9 janv. 2024
Messieurs,merci beaucoup pour votre avis positif.Nous somme tés heureux que vous avez aimé votre séjour.Nous espérons vous accueillir tot en Venise.Cordialement

8/10 Bien

Jean-Louis

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We hope to have the chance to welcome you again in Venice.Kind Regards,EGO' Staff

10/10 Excellent

Maxime

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très propre…très bien situé..personnel courtois et souriant
Séjour de 4 nuits en septembre 2022
Réponse de Simone le 19 sept. 2022
Messieurs,merci beaucoup pour votre avis positif sur notre Hotel.Nous sommes heureux que vous avez aimé votre séjour en Venise.Nous espérons de vous accueillir une autre fois chez nous.Cordialement.EGO' Staff

10/10 Excellent

Pascal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bel établissement.
Séjour de 1 nuit en août 2022
Réponse de Smone le 26 août 2022
Dear Guests,thank you for your kind review about our Hotel.We are happy that you enjoyed your stay in Venice.We hope that we will welcome you again soon.Best Regards,EGO' Staff

10/10 Excellent

ATTIAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Difficile de faire mieux... Mais chut!
J'aimerais vous dire a quel point je suis satisfait mais si je le fais, j'ai peur qu'il n'y ait plus de place quand je reviendrai... Car lorsque je retournerai à Venise, c'est dans cet hotel que j'irai! J'ai fais des centaines d'hôtels et celui-ci rentre clairement dans mon top 3. Avec une mention speciale pour "Simone" réceptionniste et concierge de l'hôtel qui possède un vrai sens du service!
Séjour de 3 nuits en avril 2022
Réponse de Simone le 29 avr. 2022
Merci Beaucoup pour votre avis positif sur notre Hotel. Nous sommes très heureux que vous avez aimé votre séjour à Venise. Nous aimerons vous accueillir une outre fois ici. Félicitation pour tout. Cordialement, EGO' Staff

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique chambre très bien placée et calme.
Séjour de 3 nuits en février 2022
Réponse de Simone le 16 févr. 2022
Bonsoir, merci beaucoup pour votre commentaire sur notre Hotel. Nous sommes très heureux que vous avez aimé votre séjour en Venise. Nous espérons de vous accueillir une autre fois chez nous. Cordialement, EGO' Staff

10/10 Excellent

pascal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour Venezien
Hôtel idéalement situé, très central pour arrivé rapidement à tous les coins de Venise. Arrêt vaporetto devant l'hôtel. Personnels très accueillant et à l'écoute. Chambre supérieure au top. Seul petit bémol, l'endroit du petit déjeuner....dans un petit local.
Séjour de 2 nuits en août 2021
Réponse de Ego' Residence le 24 août 2021
Monsieur, merci beaucoup pour votre commentaire sur votre séjour chez nous. Nous serions très heureux de vous recevoir une autre fois ici en Venise.

10/10 Excellent

Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a wonderful place. From the location right at the Rialto bridge to the incredibly wonderful staff, this place hits the mark! We stayed in the residence which was absolutely lovely! The rooms were nice sized and the shower is wonderful. The staff really goes above and beyond. Alid was absolutely delightful!
Séjour de 2 nuits en mai 2024
Réponse de Simon le 20 mai 2024
Dear Sir/Madam,thank you so much for this very kind review.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We hope to have the chance to welcome you again in Venice soon.Best Regards,Simone

10/10 Excellent

Lin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Big bed and clean room
Séjour de 2 nuits en mai 2024
Réponse de Simon le 12 mai 2024
Dear Sir/Madam,thank you so. much for your very kind review.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay,We are looking forward to welcoming you in Venice.Best Regards,Simone

8/10 Bien

Masayuki

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The second days Hotel didn’t change water and coffee We didn’t drink them It was terrable With out perfect
Séjour de 2 nuits en mai 2024
Réponse de Simon le 11 mai 2024
Dear Sir/Madam,thank you for your kind review.We are happy that you enjoyed your stay and it was a pleasure to had you as our guests.We apologize for the problem of the second day, we will check with our housekeeping staff. We usually change coffee and water every day.We are looking forward to welcoming you in Venice soon.Kind Regards,EGO' Staff

10/10 Excellent

darrin, evansville

Voyage en couple
Les points forts : Personnel et service et équipements
Great location, staff is wonderful. Breakfast brought to your room via table cart. Great place and true experience of Venice!! Highly recommend
Séjour de 2 nuits en avril 2024
Réponse de Simon le 3 mai 2024
Dear Sir/Madam,thank you for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice again.Kind Regards,EGO' Staff

10/10 Excellent

Manabu

Séjour de 2 nuits en avril 2024
Réponse de Simon le 3 mai 2024
Dear Sir/Madam,thank you for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice again.Kind Regards,EGO' Staff

10/10 Excellent

Masud

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Simon le 8 avr. 2024
Dear Sir/Madam,thank you so much for this positive review.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We are looking forward to welcoming you again in Venice soon.Kind Regards,EGO' Staff

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El mejor hotel para hospedarse en venezia ! Habitaciones muy bonitas, cómodas, la atención del personal fue realmente de 10
Séjour de 1 nuit en février 2024
Réponse de Simon le 11 févr. 2024
Dear Sir/Madam,thank you for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice again soon.Kind Regards,EGO' Staff

10/10 Excellent

Betsy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the PERFECT location. Nice and professional staff!
Séjour de 1 nuit en février 2024
Réponse de Simon le 11 févr. 2024
Dear Sir/Madam,thank you for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice again soon.Kind Regards,EGO' Staff

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Simon le 23 janv. 2024
Dear Sir/Madam,thank you for your kind review.It was a pleasure to had you as our guests and we are very happy that you enjoyed your stay.We hope to have the possibility to welcome you again in Venice soon.Best Regards,EGO' Staf

10/10 Excellent

Taryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Simon le 22 janv. 2024
Dear Sir/Madam,thank you very much for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you again in Venice.Kind Regards,Simon

10/10 Excellent

James

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was amazing. I have never stayed in a building this old. It really made my families trip to Venice fantastic. I highly recommend if you have the chance to book this hotel!!
Séjour de 2 nuits en janvier 2024
Réponse de Simon le 22 janv. 2024
Dear Sir/Madam,thank you very much for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you again in Venice.Kind Regards,Simon

10/10 Excellent

PABLO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Séjour de 3 nuits en janvier 2024
Réponse de Simone le 9 janv. 2024
Thank you for your kind review.We are happy that you enjoyed your stay and we are looking forward to welcoming you in Venice again,Kind Regards,EGO' Staff

10/10 Excellent

Courtney

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and service
Wonderful location, clean, quiet and great service! Walkable to everything and very central but on a side canal that was very quiet. Great breakfast and overall service.
Séjour de 2 nuits en décembre 2023
Réponse de Simone le 9 janv. 2024
Thank you for your kind review.We are happy that you enjoyed your stay and we are looking forward to welcoming you in Venice again,Kind Regards,EGO' Staff

4/10 Médiocre

Scott

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property was not anything like the listing. Room was very claustrophobic, low ceiling, tight spaces. There were no outlets conveniently located. All were along the floor in the main pathway so devices were in the traffic pattern while charging. Sink faucet was loose and there was a fear of breaking it every time it was used. While there is an elevator you still have to negotiate stairs with your luggage to get to the elevator from the lobby or your room. Check in agent was demeaning.
Séjour de 2 nuits en novembre 2023
Réponse de Simon le 24 nov. 2023
Dear Guests,we are very surprised reading this review about your stay, since this morning when you checked out the Reception staff asked about your stay and you replied that it was good.When you make a reservation online you can see all the details of the rooms also how big they are so if you like big rooms next time you should book another kind of rooms.This property is located in a XV century venetian building and we are very lucky to have an elevator so if you have to make some steps to get to the room we don't think it is a big problem. Anyway our staff is always available to help our guests with their bags up and down the steps.Kind Regards,EGO' Staff

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are all extremely helpful and friendly. The breakfast was wonderful and the location is great. Loved our stay!!!
Séjour de 3 nuits en novembre 2023
Réponse de Simon le 7 nov. 2023
Dear Sir/Madam,thank you for this beautiful review.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We are looking forward to welcoming you in Venice again soon.Kind Regards,EGO' Staff

6/10 Satisfaisant

Wesley

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Not a 4-star hotel
Pretty disappointing hotel. The staff was very nice, but the hotel itself lacks all amenities. Elevator was broken. AC had been shut off for the season, which was not disclosed to us. You were forced to leave the windows open at night to cool the room, which resulted in dozens of mosquito bites and horrible canal smells. The bed is old and uncomfortable. And the room is too small for two adults with carry on suitcases.
Séjour de 4 nuits en octobre 2023
Réponse de Simon le 4 nov. 2023
Dear Guests,thank you to had found time to write this review about your stay. Our guests suggestions always help us to improve our services.We would like to specify that from the 15th of October because of the Venetian regulations all the Hotels in town has to turn off the air conditioning machine, so you can understand that it doesn't depend from us.Therefore about the mosquitos you can understand that Venice is a city with water so it is normal that there are some mosquitos here, anyway all our rooms are equipped with mosquito machine to avoid them to come into the rooms.About the size of the rooms, once our guests make a reservation they can see all the information about the rooms together with the size in m2. We have also bigger rooms than the one you booked so for the next time we suggest you to make a reservation for a bigger room if you know that you will bring some suitcases.We hope to have the chance to welcome you again in Venice.Kind Regards,EGO' Staff

8/10 Bien

Lone

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful palazzo with some quirks/issues
Lovely and very nicely renovated hotel in great location, easy walking distance to most sights and water bus stops right in front of the hotel. The hotel Ego Residence is in an old palazzo which was lovely and quaint. Unfortunately, there was no hot water in our room on the first night there - we arrived at 9 pm and after traveling and had an ice cold shower! While the staff was friendly and apologetic it was not fixed until the next day. Then we had an issue with a bad sevage smell in the bathroom for several days “due to rising water in Venice”. Again the staff were apologetic but given the price we would expect fewer issues. Otherwise a great place to stay, lovely, clean and modern and comfortable.
Séjour de 4 nuits en octobre 2023
Réponse de Simon le 21 oct. 2023
Dear Guests, thank you to have found time to write this review about our Hotel.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We apologize again about the smell in the bathroom but unfortunately in this period when the water rise up sometimes could happen to haver this particular issue.Anyway our housekeeping staff tried to so his best in order to put some products to limit the smell.We hope to welcome you again in Venice.Kind Regards,EGO' Staff

10/10 Excellent

Connor, Raritan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff from booking to check out — very pleasant, responsive, and helpful. Water taxi right outside your door! Rialto Bridge literally a stones throw away! Wonderful property and location!!!!!!
Séjour de 3 nuits en octobre 2023
Réponse de Simon le 10 oct. 2023
Dear Sir/Madam,thank you very much for this beautiful review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice again.Kind Regards,EGO' Staff

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We hope to have the chance to welcome you again in Venice.Kind Regards,EGO' Staff

10/10 Excellent

Geraldine, Des Moines

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this property, enjoyed our stay very much!
Séjour de 2 nuits en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you again in Venice soon.Kind Regards,EGO' Staff

10/10 Excellent

Joyce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicely furnished with plenty of toiletries for comfort. Front desk was friendly and offered free bag storage on day of check out. In a great location in Venice.
Séjour de 1 nuit en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We hope to have the chance to welcome you again in Venice.Kind Regards,EGO' Staff

6/10 Satisfaisant

Jesus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I recently stayed at the Ego Hotel in Venice, Italy, and while there were some positives, there were also several disappointments. Firstly, the staff at this small boutique hotel were indeed lovely. They were welcoming and accommodating throughout our stay, which was a definite highlight. The hotel's location, right next to the Rialto bridge, was incredibly convenient for exploring Venice. We had easy access to many of the city's attractions, which added to the overall experience. However, my main issue was with the room. I had paid extra for a canal view, but to my disappointment, we were assigned a room with a view of a neighboring building instead. This discrepancy made me question whether it's worth the additional cost for a canal view, as it didn't live up to my expectations. Furthermore, our room had some maintenance issues. There was noticeable mold around the shower door, which was not only unsightly but also concerning for hygiene reasons. Additionally, the air conditioning system in our room was subpar, which made the stay less comfortable, especially during the warmer months. Regrettably, based on these experiences, I'm unlikely to stay at the Ego Hotel again, and I can't wholeheartedly recommend it to others. While the staff and location were positives, the disappointment with the room and amenities overshadowed these aspects of our stay.
Séjour de 1 nuit en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you to have found time to write this review about your stay.We are happy that you appreciated the location and our staff. Anyway we are sorry to read that you had issues about the room. We usually do period maintenance work in all our rooms in order to make them comfortable to our guests. We will verify the problems and we will fix them immediately with our technician. About the view from the room, this is specify when you make the reservation: San Salvador Canal view, not the Grand Canal. It is a smaller canal than the main one. We have rooms overlooking the Grand Canal at EGO' Boutique Hotel.We hope to have the chance to welcome you again at EGO' Residence in order to change your mind about our Hotel.Kind Regards,EGO' Staff

10/10 Excellent

Emi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was renovated while utilizing historic beuties. You can enjoy the beautiful cannal view from the windows. The staff were super helpful and welcoming. The rolcation is amazing- super close to Rialto bridge/ Stop and supermarket stores are just some feets away.
Séjour de 1 nuit en septembre 2023
Réponse de Simon le 3 oct. 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We hope to have the chance to welcome you again in Venice.Kind Regards,EGO' Staff

10/10 Excellent

Nathaniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and room.
Séjour de 2 nuits en août 2023
Réponse de Simon le 31 août 2023
Dear Sir/Madam,thank you very much for this kind review. We are so happy that you enjoyed your stay at EGO' Residence and it was such a pleasure to had you as our guests.We hope to have the chance to welcome you again in Venice soon.Kind Regards,EGO' Staff

2/10 Horrible

Daniel, Winchester

Séjour de 2 nuits en août 2023
Réponse de Simon le 3 sept. 2023
Dear Mr. Danzler,we don't understand this bad review about your stay at EGO' Residence without any explanation. The vote is very bad so we would like to know what happened: feel free to contact us to let us know at info@egovenice.comKind Regards,EGO' Staff

10/10 Excellent

Kwi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was located along the river and it was very clean and safe. Conveniently located to the mini market , shops and restaurants.
Séjour de 1 nuit en août 2023
Réponse de Simon le 13 août 2023
Dear Sir/Madam,thank you for your kind review. It was such a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We hope to have the chance to welcome you in Venice soon.Kind Regards

10/10 Excellent

Gülsah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Unterkunft ist einfach super! Man erreicht zu Fuß alles 👍 Personal war besonders hilfreich und super super nett!!! 👍 Die Zimmer super sauber wie auf den Bildern. Ich würde immer wieder gerne diese Unterkunft buchen und mit reinem gewissen jeden empfehlen. Eine tolle Zeit hier verbracht. Danke das tolle Hotel Team 👍
Séjour de 1 nuit en août 2023
Réponse de Simon le 8 août 2023
Dear Sir/Madam,thank you so much for this beautiful review. We are happy that you enjoyed your stay and it was a pleasure to had you as our guests.We hope to have the chance to welcome you again in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfectly located for a first time trip to Venice, easy walking to shops and attractions. Very handy well stocked Grocery store next door , and steps from the water taxi to and from airport . Staff at front desk very helpful and reliable. The only reason it isn’t a perfect score was that we were there during a heat wave and the AC was struggling- but they promptly brought up a fan and it was exactly what was needed! I am a concierge and I would definitely stay here again !
Séjour de 2 nuits en juillet 2023
Réponse de Simon le 7 août 2023
Dear Sir/Madam,thank you for your kind review. We are happy that you enjoyed your stay and it was a pleasure to had you as our guests.We hope to have the chance to welcome you again in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Ilona

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just came back from our trip in Venice. We are very satisfied with our stay. The rooms are clean, the location can not be more convenient, right next to Realto bridge, very good breakfast and extremely helpful staff. We had left our bag by accident in the room and Adil was extremely helpful in organizing to deliver it to the train station. When I called the hotel he was happy to help me. He went to the room and checked for my bag and it was there, he called me back and asked if I want it to be delivered to me. I said yes and in less than 10 minutes we were able to get it. Incredible people who care and did not let our trip to be unpleasant in any aspect!!Thank you EGO residence!
Séjour de 2 nuits en juillet 2023
Réponse de Simon le 22 juil. 2023
Dear Sir/Madam,thank you very much for this kind review.Ita was such a pleasure to had you as our guests and we are really happy that you enjoyed your stay.We hope to have the chance to welcome you again in Venice.Best Regards,EGO' Staff

10/10 Excellent

Torrice

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful Venice hotel choice on the Grand Canal. The staff was very helpful. Hotel is centrally located, close to the Rialto Bridge. Clean and we felt safe as there were 2 locked entrances to our room.
Séjour de 3 nuits en juillet 2023
Réponse de Simon le 17 juil. 2023
Dear Sir/Madam,thank you for your very kind review. It was such a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel!!!
The Ego’ Residence is an amazing hotel! Perfectly located within steps of the Rialto bridge. The staff are fantastic and incredibly friendly! Especially, Edil, at the front desk. Service is at a high-level, they arrange to have our luggage brought up to our room without us even asking. Help with luggage in Venice is incredibly helpful! The hotel is in a 15th-century palace, located right on the grand Canal with its own dock. Hotels in Venice can be extremely expensive, and this hotel was priced very reasonably, although very beautiful and great service and great location! We loved our stay here and would definitely stay here if we returned to Venice. If you are American and expecting giant hotel rooms in Venice at any hotel, you need to adjust your expectations. Real estate in Venice is a premium, so rooms are smaller, but they are creatively appointed and decorated. This hotel absolutely gives you a wonderful Venice vibe in a fantastic location with fantastic service. We highly recommend!
Séjour de 2 nuits en juillet 2023
Réponse de Simone le 17 juil. 2023
Dear Sir/Madam,thank you for your very kind review. It was such a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really great hotel for city break
Really great hotel, modern rooms in a traditional Italian building in an old museum. Ideal position right outside the Rialto bridge and 100m from the Alilaguna drop off. Staff were really friendly and couldn’t do enough for you. Only 5 rooms in the hotel so a real personal touch. Rooms were refurbished to a modern style whilst retaining the Italian character. Wouldn’t hesitate to return. Great location for a city break with loads of lovely quaint streets, shops, restaurants and cafes. Venice is a beautiful city to visit!
Séjour de 2 nuits en juillet 2023
Réponse de Simone le 17 juil. 2023
Dear Sir/Madam,thank you for your very kind review. It was such a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Cynthia, Sherwood Forest

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was in a prime, easy to find location near the Rialto Bridge, shopping, dining, and about a 10-minute walk to the piazza. They had great customer service and helped us get a water taxi to the train station. We loved being next to one of the small canals and be serenaded by some of the gondola’s passing by. The beds were comfortable, the room spacious and we appreciated the Venetian decor. We would stay here again!!
Réponse de EGO' Staff le 3 juil. 2023
Thank you for staying with us, we appreciate your kind thoughts. And we look forward to welcome you again.

10/10 Excellent

Todd

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay at this property. The staff was wonderful. We were able to check into the property early from our 10 hour flight which was great. Staff showed us to our room and showed how to use the AC and gave suggestions for transportation. The hotel even set up a water taxi for us from the airport. We didn’t eat breakfast here so can’t comment on the food. The location is perfect. Within minutes of the Rialto bridge and a 5-10 min walk to San Marco area. Water Bus location is in front of hotel. Room was clean. I wish we had a balcony but honestly we didn’t spend much time in the room except for sleeping. Room was quiet. There were stairs to walk to enter the building where our room was so make sure you are able to climb stairs. Would definitely stay here again.
Réponse de Simon le 2 juil. 2023
Dear Sir/Madam, thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay at EGO' Residence. We are looking forward to welcoming you in Venice soon.Best Regards,EGO' Staff

10/10 Excellent

Janice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous!
Comfortable beds. Very quiet. Excellent breakfast in room. Friendly staff. Perfect location.
Séjour de 3 nuits en juin 2023
Réponse de EGO' Staff le 20 juin 2023
Dear Guests, thank you very much for this beautiful review. We are really happy that you enjoyed your stay with us and it was a pleasure to had you as our guests. We are looking forward to welcoming again in Venice. Best Regards, EGO' Staff

10/10 Excellent

DANIEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location and Service
Absolutely wonderful hotel just a very short walk to the Rialto Bridge. Right in the middle of everything you could want or need. A grocery store just a few doors down. Water taxi stand in the Grand Canal is right in front of the hotel. Communications with the staff were exceptionally helpful and pleasant: they arranged our water taxi transport from both the Venice train station to the hotel, then from the hotel to the airport. Be aware that some of the rooms are on "intermediate" floors, and you will have to haul your luggage either up or down one flight of stairs from the lift stops. Very quiet; our room was on a side canal with literally a constant parade of gondolas passing below. Great temperature control and the bed was awesome. Huge room with plenty of space to spread out. Only tiny nit was the room only had a single USB port, but that's not enough to knock off even half a star.
Séjour de 2 nuits en juin 2023
Réponse de Simone le 15 juin 2023
Dear Sir/Madam,thank you very much for this kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We are looking forward to welcoming you again in Venice.Best Regards,EGO' Staff

10/10 Excellent

Debbie

Séjour de 3 nuits en juin 2023
Réponse de Simon le 2 juil. 2023
Dear Sir/Madam, thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay at EGO' Residence. We hope to have the chance to welcome you again in Venice soon. Best Regards, EGO' Staff

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay in Venice & convenient location
Séjour de 2 nuits en mai 2023
Réponse de Adil le 30 mai 2023
Dear Sir/Madam, thank you so much for this kind review. It was a real pleasure to had you as our guests. We are happy that you enjoyed your stay at EGO' Boutique Hotel. We are looking forward to welcoming you again in Venice. Best Regards, EGO' Staff

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small but very nice and well equipped studio apartment style room, in a lovely old building. Didn’t feel like a hotel in a good way. Would definitely stay here again
Séjour de 2 nuits en mai 2023
Réponse de Simon le 28 mai 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you again in Venice.Best Regards,EGO' Staff

10/10 Excellent

Boo Ching

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location next to Rialto Bridgr
Séjour de 2 nuits en mai 2023
Réponse de Simon le 28 mai 2023
Dear Sir/Madam,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We are looking forward to welcoming you again in Venice.Best Regards,EGO' Staff

8/10 Bien

Firas, Solon

Séjour de 3 nuits en mai 2023
Réponse de Simone le 13 juin 2023
Dear Guests,thank you for your kind review. It was a pleasure to had you as our guests and we are happy that you enjoyed your stay with us.We are looking forward to welcoming you again in Venice.Best Regards,EGO' Staff

10/10 Excellent

Jon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our 3 night stay at this lovely and well located hotel. It was easy to find (a plus in Venice!) very near the Rialto Bridge. (We took the Vaporetti from the train station to the Rialto Bridge stop, and then it was an easy and short walk to the hotel.) The staff are very helpful and friendly, the bed and pillows comfortable, the bathroom well-appointed. It's easy to walk to major attractions from the hotel. They also have a nice breakfast room that has a wonderful view. (We didn't have the breakfast, but we did sit in the room for a coffee break, overlooking the canal.) We'd definitely stay here again.
Réponse de Simon le 6 mai 2023
Dear Sir/Madam,thank you very much for this beautiful review.It was a pleasure to had you as our guests and we are happy that you enjoyed your stay.We hope to have the chance to welcome you again at EGO' Residence Venice.Best Regards,EGO' Staff

8/10 Bien

Maja

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tolles Hotel inmitten von Venedig
Séjour de 3 nuits en mars 2023
Réponse de Simone le 28 mars 2023
Dear Guests,thank you for your kind review.We are happy that you enjoyed your stay and we hope to welcome you soon in Venice again.Best Regards,EGO' Staff