Hôtel près de Salle de concert Victoria Hall, Stoke-on-Trent, Stoke-on-Trent

« porte impossible à ouvrir, fenêtre cassée qui ne ferme pas, odeur nauséabonde dans le frigo qui contenait une bouteille d'eau mal fermée ce qui me forçais à boire l'eau du robinet qui sentais le sang et qui avait un goût horrible, une énorme planche en bois se trouvais sur le plafond au milieu de la pièce, je ne peux même pas compter combien de fois je me suis cogné la tête contre elle, il faut s'accroupir pour accéder au toilettes et il y a aussi un risque de se cogner si on lève la tête trop...

« Good & clean »

« Very nice family room that was very clean. Only downside was toilet appeared to be leaking. Beds were very comfortable. Great selection at breakfast. »

« First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy. »

« Hôtel propre mais vétuste. Tout est d’époque! La peinture des fenêtres s’écaille, d’ailleurs impossible d’ouvrir la fenêtre et pas de climatisation à part un ventilateur posé sur le bureau. »

« Très bon rapport qualité prix »

« Double booked us and very rude »

« Feel like the pictures and description did not meet expectations or match the property. This property is more of a bedsit with shared kitchen and living area. The room is big enough for a double bed and enough room to walk round it. The bathroom was ok, unfortunately the shower head was leaking and the power in the shower fluctuates, possibly when another person runs water in the property. We only got one bath towel for an adult and child, not even a hand towel. Not sure where the city view was...

« The property is not as described. It is listed as an Apartment when in actual fact it is a room within a shared house. The room is tired, requiring redecoration, the kitchen was dirty and in need of a full renovation. The shared bathroom for the complete property was terrible, with massive cracks, gaps and mould. Outside, there is no off-street parking, we had to park on a side street a few hundred yards away. There was lots of rubbish and old rotten doors in the front yard! I would describe...

« Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved »

« Only advantage near railway Station and rental car »

« Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best. »

« Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking »

« Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. »