Außenpool, Liegestühle

Bewertungen von Landmark Mekong Riverside Hotel

5 out of 5
Landmark Mekong Riverside Hotel
Donchan Road Thatkhao Villave, Sisattanak District, Vientiane, Vientiane Prefecture

Bewertungen

8.2

Sehr gut

43 von insgesamt 104 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 104 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 104 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 104 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 104 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.4/10

Personal & Service

7.8/10

Ausstattung

8.2/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Angelo

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
kein gutes Preisleistungsverhältnis!
Dieses Hotel scheint in die Jahre gekommen zu sein. Die Hälfte der Fitnessgeräte ist defekt. Safety im Zimmer funktioniert nicht. Das Essen in Hotelrestaurant (Brasserie ist katastrophal. jedoch das Frühstückbuffet ist sehr vielfältig und von sehr guter Qualität. Das Hotel liegt etwa 3 Km ausserhalb von Vientianne und bittet keinen Shuttle ins Zentrum an höchstens gegen 20 US Dollar!!!!
Aufenthalt von 2 Nächten im August 2023
Antwort von PINGKO am 18. Aug. 2023
Dear Angelo,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

6/10 – Okay

Peter, Bayern

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel - mittelmäßiger Service - abgelegen
Hotel außerhalb des Innenstadtbereichs. Shuttelservice auf Anfrage. Personal sehr freundlich und bemüht - mittelmäßige Organisation und schlechtes Englisch beeinträchtigtigen den positive Gesamteindruck. Zimmer sauber - Service mittelmäßig - z.B. defekte Lampen / kein Fliegengitter an Balkontüre.

10/10 – Hervorragend

Kaethisack, Des Moines

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Sujata

Aufenthalt von 15 Nächten im März 2024

8/10 – Gut

Se Young

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
peaceful but inaccessible...
우리는 조용하고 경관이 좋은 호텔을 원했는데 수영장도 좋고 원하는 것을 이루었지만, 시내(야시장)까지의 접근성이 떨어져서 그것이 좀 불편했어요. 호텔로 돌아올때는 택시잡기가 어려워 툭툭이를 타고 오는데 위험하기도 하지만 호텔 정문까지 못 가게하고 ... 호텔 내에 식당은 중식당이 전부이고 편의점이 없어서 식사를 해결하기가 어렵더군요. 그 외에 직원들은 친절하고 좋은 여행했습니다.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von PINGKO am 7. März 2024
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

2/10 – Ungenügend

Banchong

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dark hallways and dirty carpet.
The building from the outside and lobby is beautiful. Once you walk down the very dark and dirty hallway to the room it was not nice.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von PINGKO am 7. März 2024
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

10/10 – Hervorragend

Hyegyeong

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von PINGKO am 7. März 2024
Dear Value Guest,Thank you for the hotel review you have shared with us.We hope you will visit us again. Sincerely,Director of Sales

4/10 – Schlecht

Rasmus

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Okay - men dårlig beliggenhed
Udemærket hotel - de er søde og servicemindet. To ting tæller dog meget ned: 1: Beliggenhed - hotel er 5 km fra byen. Meget kedeligt og øde sted 2: De taler meget meget dårlig engelsk på hotellet
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Pingko am 15. Jan. 2024
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

8/10 – Gut

Young Il

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
무엉탄 호텔보다 살짝 비쌌는데 호텔 자체는 훨씬 크고 웅장하고 좋아요. 근데 기본적으로 직원들의 응대태도는 너무 아쉬워요. 막상 말을하면 순박하고 좋은데, 모두 불친절한 느낌. 임금수준도 아주 낮은 걸로 아는데 직원이 별로 없는 것 같다. 헬스장 갔을때도 손님이 와도 인사도 없고 핸드폰만 보고 있다 ㄱ 것도 소리 크게 틀어놓고. 기본 교육이 안돼 있는 것 같다.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Pingko am 15. Jan. 2024
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

6/10 – Okay

fong

Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Susan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is old and run down. The staff are not helpful. It is empty..
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Director of Sales am 2. Nov. 2023
Dear Susan,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

6/10 – Okay

Fue

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Room is clean Check in made me feel discriminated Dark and no light for self parking Security people are not able to direct me where to park at night. Cuz me to park wrong place n move back to correct place For a nice hotel why do they limit lighting at night
Aufenthalt von 1 Nacht im Juni 2023
Antwort von PINGKO am 16. Juni 2023
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very nice!
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Director of Sales am 24. Apr. 2023
Dear Value Guest,Thank you very much for the hotel review you have shared with us, we are happy that you satisfied in our hotel, It is very important for us to hear your comments. I do hope you visit us again soon. Best regards,Director of Sales

10/10 – Hervorragend

Chia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great view, awesome friendly staff! The only thing that could be a bit cleaner is the balcony which still has cigarette butts and kind of dusty.
Aufenthalt von 2 Nächten im November 2022
Antwort von Director of Sales am 24. Apr. 2023
Dear Value Guest, Thank you so much for your feedback of our hotel. It is something we takes great pride in and your feedback is extremely valuable to us. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales

8/10 – Gut

JIIL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Kaethisack, Des Moines

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Novemberandmike, Nagoya, Japan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
バンコク滞在中、突然思い立って訪れたヴィエンチャンだったので、ホテル宿泊予約も直前となってしまったのですが、皆様の口コミはたいへん参考になりました! 出張の合間の2泊の旅程で、主にホテルでのんびり過ごすことを目的に訪れたのですが、やはりこのホテルを選択して正解だったと思います。 とにかく重厚で、些か年季は感じるものの、すべての造りがしっかりしている…と感じられます。とりわけプールは静かな環境の中にかなりのスペースが設けられていて、中日(なかび)と最終日のチェックアウトまでのほとんどをプールサイドで過ごしました。 部屋も落ち着いた感じ。バスタブとシャワーブースが分かれているほか、バルコニーはメコン川(おそらくほぼ真西)に面していて、日暮時はなかなかの光景を目にすることができます。 朝食付きのプランでしたが、品数もそこそこ豊富で総じて美味でした。 難点は周辺に、飲食店・ショップ等がほとんどないこと。それが静かな環境を醸し得ているとは思うのですが、「繁華街」に出るには日に5便ほどの無料シャトルを利用するか、レンタサイクルを申し込むか、さもなくばそれなりに割高なタクシーで出向くしか無さそうです。自転車で市内中心部までは20~30分程度。市内へのアクセスが多少不便であることを厭わない限り、おすすめのアコモデーションです。次回ヴィエンチャンを訪れる機会があれば/…利便性と快適さを天秤にかけた上で、やはりここを選択するだろうなあ…。
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Kind Regards, Cecille am 25. Feb. 2020
Dear Valued Guests, Thank you for choosing us as your accommodation during your recent visit to Vientiane. We appreciate your comments and we are glad that you liked your stay with us. It is our pleasure to have you again as a guest in the future.

8/10 – Gut

NongM

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Large room, variety of breakfast options and food fotness room
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Kind Regards, Cecille am 13. Feb. 2020
Dear Valued Guest, Thank you for staying with us and we are glad to hear that you liked our service. Looking forward to having you as a guest in the future.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff friendly and larger room. Variety of breakfast selections
Aufenthalt von 1 Nacht im Februar 2020
Antwort von kind Regards, Cecille am 13. Feb. 2020
Dear Valued Guest, We are delighted to hear you enjoyed our overall service. Thank you for staying with us and hope to welcome you again for your future visits.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
그냥 저냥.. 다른 동남아 호텔 생각하시면 안될듯 가격이 다른 나라에 비해 싼이유가 있는듯
중국인이 지은 호텔이라고 합니다. 라오스 자체가 워낙 못삽니다. 그래서 이정도 호텔이 라오스에서 제일 좋다고 하더라구요. 크기는 크고요, 그대신 화장실에 곰팡이 자국이나 때 자국은 지우려고 해도 안지워질듯...ㅎㅎ 그거 말고는 좋았어요!!
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Kind Regards, Cecille am 7. Feb. 2020
Dear Valued Guest, Thank you for staying with us. We appreciate your comments and we look forward to welcoming you for your future visits.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was checked in a room with a few mosquito and a tiny cockroach. The reception staff reacted promptly when he was informed of the situation. He immediately arranged another room for me and accompanied to inspect the room to ensure my complete satisfaction.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Kind Regards, Cecille am 31. Dez. 2019
Dear Sir/Madame, Thank you for staying with us. Apologies for the unexpected incident on your check in day however we are glad to hear that you appreciated the action and quick respond of our team. We are constantly striving to give a better service and satisfaction to all our guests. We hope that you enjoyed the rest of your stay in our property. Have a wonderful year ahead.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Kind Regards, Cecille am 17. Dez. 2019
Dear Guests, Thank you for your review and we hope that you enjoyed your stay with. We look forward to welcoming you as a guest in the future.

8/10 – Gut

Wendy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Lao Hotel
Beautiful hotel and lovely staff...just a little bit noisy.
Aufenthalt von 1 Nacht im November 2019
Antwort von Kind Regards, Cecille am 28. Nov. 2019
Dear Ms. Wendy, Thank you for your comments, well appreciated. It is nice to hear that you like the hotel and we hope that you enjoyed your stay with us. For your future visit, please don't hesitate to contact us and we would be glad to have you again as our guests.

10/10 – Hervorragend

DOREEN CHIN YEE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome
No problem with late check out! Friendly staff
Aufenthalt von 1 Nacht im September 2019
Antwort von Kind Regards, Cecille am 12. Sept. 2019
Dear Ms. Doreen, We are glad to hear that you are happy with the late check out and we will share your positive comments to our staff to give them more motivation in providing the best service to our guests. Thank you and we hope to welcome you again in the future.

10/10 – Hervorragend

JANGHYUN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Kind Regards, Cecille am 20. Aug. 2019
Dear Janghyun, It is our pleasure to host you during your visit in Vientiane, we are looking forward to have you as a guest in the near future.

10/10 – Hervorragend

Duke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2019
Antwort von Kind Regards, Cecille am 20. Aug. 2019
Dear Duke, We appreciate your feedback and we are very pleased that you enjoyed your stay with us.

8/10 – Gut

Phuong Lien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Kind Regards, Cecille am 1. Aug. 2019
Dear Phuong Lien, Thank you for staying with us, looking forward to your visit in the future.

10/10 – Hervorragend

Hyunho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Naveen am 10. Juli 2019
Dear Hyunho, Pleasure hosting you and glad we received token of appreciation for overall hospitality.

10/10 – Hervorragend

Hyunho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Juni 2019
Antwort von Naveen am 10. Juli 2019
Dear Hyunho, Thank you for choosing us as your destination. We appreciate your feedback and shall forward to each department to amplify the service and make huge impact for each of our guest.

8/10 – Gut

Jaeho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Naveen am 21. Juni 2019
Dear Jaeho, Thank you for choosing our services.

8/10 – Gut

Tan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Juni 2019
Antwort von Naveen am 17. Juni 2019
Dear Tan, We are ecstatic that you had a delightful stay. Looking forward welcoming you again.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
ハイグレードなホテルなので、空港への送迎ぐらいは無料にしてもいいのではないでしょうか? また、朝食時のレストランの人手が明らかに足りていない気がします。サービスが行き届いていないと思いました。
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Naveen am 18. Juni 2019
Dear Guest, Thank you for leaving valuable feedback. Our team will strive to improve service and pay more attention.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ที่พักสวยติดริมแม่น้ำโขง.. ห้องและเตียงนอนสบาย.. อาหารเช้าหลากหลาย.. แต่ใกลไปหน่อยสำหรับแหล่งท่องเทียวและหารถรับจ้างยาก
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Naveen am 18. Juni 2019
Dear Guest, Appreciate for enjoying the panoramic views of Mekong river and variety of breakfast. Please note that our concierge can guide with respect to transportation. Thank you once again for choosing us.

10/10 – Hervorragend

Shedrick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Landmark
Great hotel with excellent views of the Mekong river. Pleasant efficient and accommodating staff!
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Naveen am 27. Mai 2019
Dear Shedrick, We are glad that you cherished your stay with us.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful secluded property. 5 star amenities. 3 great restaurants, Tokyo Sushi was our favorite. Room was fantastic with access directly to the pool
Aufenthalt von 2 Nächten im April 2019
Antwort von Naveen am 2. Mai 2019
Dear Guest, We sincerely appreciate your valuable feedback about facilities and services, shall pass it to our thriving team.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Staff very polite. Breakfast was excellent. Hotel lobby and public areas look great. Unfortunately the air conditioning in the room was stuck on 29 degrees and they were unable to fix it or move me to another room.
Aufenthalt von 1 Nacht im April 2019
Antwort von Naveen am 18. Apr. 2019
Dear Guest, we regret for the inconvenience caused during the stay. Minor glitches arising will be prevented. Thank you for choosing us and appreciate for leaving valuable feedback. It means a lot to us for making significant improvements.

8/10 – Gut

Kathleen, Chicago

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
I was upgraded on arrival and got a really nice room with a view. The room layout is very practical. The only issue was noise from the next room even though the connecting door was locked.
Aufenthalt von 2 Nächten im März 2019
Antwort von Naveen am 4. Mai 2019
Dear Kathleen, Thank you your feedback. We shall look into the matter and sort out at the earliest. Hope you had enjoyed our facilities.

8/10 – Gut

Katsu, tokyo

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
スタッフの対応も良いし、全体的に清潔感もあって良かったです。ただ、ソファーやチェアーのマットでくつろいでたら40箇所以上ダニに刺されて不快です。日本から行くなら液体のダニアース持参した方が良いです、絶対に。 あとシャワーがあっちこっちから漏れまくってて勢いがなかった。
Aufenthalt von 3 Nächten im März 2019
Antwort von Naveen am 25. März 2019
Dear Katsu San, We regret minor inconvenience caused, we discussed briefly with our team to prevent such instances. We value your feedback and we shall put finest efforts and care to serve. Thank you once again.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Naveen am 28. Jan. 2019
Dear valued guest, we humbly request to provide inputs for letting our team know in particular. We trust that your feedback shall be taken in good spirits for necessary improvements. Best Regards, Naveen

8/10 – Gut

TOSHI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ダウンタウンから離れた静かなホテル。リバービューの部屋からはメコン川と、その対岸のタイが見える
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Naveen am 28. Jan. 2019
Dear Toshi san, We are thankful for your comments. Hope you had relished the serenity of the place. Wish you a great time! Best Regards, Naveen

8/10 – Gut

Chantho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Naveen am 28. Jan. 2019
Dear Chantho, thanks for your kind rating. We would be thankful if you can provide a short description for assisting us to emerge from points we lag. Best Regards, Naveen

10/10 – Hervorragend

Stuart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to Marry love of your life if she lao
I think it is the nicest place in Laos. There is NOTHING near the hotel so don't expect to go for a walk arround town without a ride. The Sushi resteraunt BLOWS but everything else is super nice. I am gonna get married there next year.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Naveen am 28. Jan. 2019
Hello Stuart, we are delighted for such positive outlook. We are loaded to render our services in best form for your future trip. For your kind information, we do host wedding banquets in grandeur style. Best Regards, Naveen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ビエンチャンでの定宿
ビエンチャンに泊まる時はほとんどこのホテルを利用しています。 町から少し距離はありますが、シャトルバスやタクシーがありますので苦になりません。 いつも快適に過ごさせてもらっています。 施設・設備、スタッフの対応も非常に気持ちいいです。
Aufenthalt von 1 Nacht im November 2018
Antwort von Duke am 11. Dez. 2018
Dear valued guest, We would like to thank you for having chosen the Landmark Mekong Riverside Hotel for your stay and for sharing this lovely and encouraging feedback. We hope to welcome you back in nearest trip to Vientiane

6/10 – Okay

Dodie

Gut: Personal & Service und Komfort des Zimmers
Nice hotel with excellent staff, unfortunately too many mosquitoes inside the bedroom
Aufenthalt von 3 Nächten im November 2018
Antwort von Duke am 10. Nov. 2018
Dear Dodie, Thank you very much for choosing our Landmark Mekong Riverside Hotel. We are happy to learn that you enjoyed our beautiful hotel with the comfortable room. Your nice words on the service of our hotel staff is highly appreciated. The support of our guests is extremely rewarding for our team. We look forward to another opportunity to host you at our Landmark Mekong Riverside Hotel, and once again, thank you for your feedback. With my warm regards,

4/10 – Schlecht

Cindy, Singapore

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
far away from city centre and very dark room with no enough lights.
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Duke am 4. Nov. 2018
Dear Ms. Cindy, Thank you very much for spending your valuable time to write us your review. As you may know, Landmark Mekong Riverside hotel's location provide our clients great view to Mekong river, its also can make some have the feeling that hotel is far from city center. We do provide free shuttle schedule 04 times per day for all guests in house and outsider can be free access to connect to hotel services and discover Vientiane. We are highly appreciated your comment and hope that experience does not prevent you from returning to Landmark Mekong Riverside Hotel. Best regards

10/10 – Hervorragend

JUNGWHO

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Aufenthalt von 1 Nacht im September 2018
Antwort von Duke am 13. Sept. 2018
Dear JUNGWHO, Thank you for sharing with us your details and wonderful feedback about your stay here at Landmark Mekong Riverside Hotel. It is so great to know that you had an memorable stay at our hotel. It is nice to know that you have enjoyed our Mekong river view room. We look forward to welcoming you back from your nearest trip to Vientiane. Best regards

10/10 – Hervorragend

Gavin, Sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel is amazing. The property and rooms are huge, which makes for a beautiful and relaxing experience, and the staff are very friendly . The location was incredible; right on the Mekong River with Thailand across the river. Highly recommended!
Aufenthalt von 3 Nächten im August 2018
Antwort von Duke am 13. Sept. 2018
Dear Mr. Gavin, We are delighted to know that you have an pleasant stay with us. It truly warms our heart to read that we were able to meet your expectations and make your stay worth while. Your kind words to our staff have been shared with all team members to keep them motivated in giving our valued guest an excellent service. We are looking forward to welcome you back in the near future. Warmest regards,

10/10 – Hervorragend

Shintaro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Duke am 14. Juni 2018
Dear Mr. Shintaro, Thank you very much for your review to our Landmark Mekong Riverside Hotel. We are delighted to know that you have a pleasant stay with us. We hope to welcome you for nearest future, Best regards, Duke

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Far from town if thinking of walking. Rooms need maintenance, from slow drain in showers, to noise from surrounding areas all day and night. Need more signs to guide drivers to front lobby. They need to review the security, from sliding glass doors not locking to loud noise in pool area after midnight.
Antwort von Duke am 21. Mai 2018
Dear valued guest, We are truly sorry to know that your experience during your stay here in Landmark Mekong Riverside Hotel. Thank you for your comment. I have shared your message with the whole relevant team. We will make sure to maintain our standards and always exceed your expectations. We hope we will have the chance to welcome you back again soon. My best regards,

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel but Need Improvements
Pros: Room is spacious, very nice bathroom with separate tub and shower, nice comfy bed, super cool pool, very good gym, nice view of mekong river and nice spa massage Cons: Rude and uninterested staff, staff needing major training - their attitude is of a 2 star hotel, few kms away from city center but they do have a shuttle, breakfast options majorly focused on chinese, front desk both check in and check out were horrible!!! They have no idea what they are doing, spa service needs major improvements and facility although massage itself was good. I would come back if they made improvements suggested
Antwort von Duke am 10. Apr. 2018
Dear Valued guest, Thank you very much for having chosen the Landmark Mekong Riverside Hotel and for sharing us your feedback. We are delighted to read that you enjoyed your stay with us and we thank you for your kind comments. The Landmark Mekong Riverside Hotel is striving to provide you with the best service and facilities for your stay in Vientiane. However, we truly regret to learn that the breakfast, check in/out, spa experience did not meet your expectation. Let us express our sincerest apologies for any unpleasant experience. We will definitely review with the relevant department to continue our improvement. We are looking forward to have the pleasure to welcome you back soon at the Landmark Mekong Riverside Hotel. Yours sincerely, Duke