2/10 Horrible
Madhav G.
15 sept. 2025
Les points forts : Propreté
The place is gorgeous but my review is mainly due to the bad experience we had with them withholding the entire deposit. We enjoy BBQ’ing and one of the things I confirmed with the property manager that the place had a BBQ grill. She confirmed it was in the garage. We got to the place pretty late and bought a lot of meat and food to grill. Later found out the grill didn’t work and hence was put away. We were clearly disappointed but thought of moving past that as the place was still a great one in terms of convenience and space. We were asked to take the trash out on Thursday night. It was so heavy that people who stayed there prior had not emptied the trash as we had to push it all the way up to the street. This was still okay. But the main problem was the property manager said we left the place not clean enough. I’ve stayed in several Vrbo and vacation rental places but this was the first time had such an experience. We told the management should have informed us that they needed us to send them pictures of before and after if they holding us responsible. The stains they reported were the ones we observed prior to checking in. I have disputed the credit card charge and clearly dissatisfied with the way this was handled!
Madhav G.
Séjour de 3 nuits en septembre 2025