Thank you for taking the time to give us your review.It is great for other guests, to see.

Thank you for your kind review and for staying with us. Apology for lack of storage in your chalet. This is the only chalet like this that has limited storage.We are looking to improve the bathroom lay out with storage too, Kind Regards Pam

Thank you for staying and for your review.

Hi Sarah,Thank you for staying and for your lovely review.

Thank you for staying, and you review

Thank you for staying with us.Lyn and Glenn

Thank you for staying.

Thank you for staying with us.Lyn and Glenn

Thank you for staying and for reviewing.We hope you enjoyed your stay.

Thank you for taking the time to review your stay.

Hi Jasmin,Thank you for staying with us and for your awesome review.Lyn and Glenn :)

Thank you for your feedback, our chalet rooms do not have kitchen's and our website does not state that they do, only our family room has a kitchenette. We do have fans available, sorry that you didn't come and see us. Safe travels.

Thank you for your review.

Hi Gary,Sorry that you found our property with limited facilities.Speaking to reception about your requirements always helps. Safe travels.

Thank you for staying with us.

Hi Jenny,Thank you for staying, we are pleased you enjoyed your stay.Lyn and Glenn

Hi Narelle,We are so pleased that you enjoyed your stay.I am hoping you mean Friendly :)We hope you get to come back.Lyn and Glenn

Thank you for your review, we are really pleased you enjoyed your stay.Lyn and Glenn

Thank you for staying.Lyn and Glenn

Thank you for your review.

Thank you for staying and we are so pleased you had a great time.Lyn and Glenn

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.We are pleased you enjoyed your stay.

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Hi Kimberly,We are so please you enjoyed your stay in Waitomo. Thank you for visiting.Lyn and Glenn

Thank you for staying with us, Happy New Year.Lyn and Glenn

Thank you for staying

Thank you Gabriele for sharing your positive feedback and for staying with us at the Waitomo Village Chalets Best Regards Peter, Damian co and the team

hi Martha thank you for staying with us at the Waitomo Village Chalets and for sharing your positive review Kind Regards Peter and the Team

Thank you Gitin for taking time to share your positive feed back for your stay at the Waitomo Village Chalets. We greatly appreciate this and hope the rest of your travels are enjoyable. Kind Regards David and Pamela

Hi Caroline, thank you so much for sharing your positive feed back on your stay with us at the Waitomo Village Chalets and for making mention of our complimentary conference room. We are working to improve customer experiences and this complimentary facility helps. Kind Regards David and Pamela

Hi Babak thanks for your feedback. Your accommodation cost you 65.00 pp and you had a two level loft with own ensuite, bar fridge, tea coffee facilities, access to other facilities, smart TV, toasters, microwave etc. . Not sure where you have travelled lately in NZ but this price is considered very reasonable and our rooms are priced as per the facilities and furnishings in them and are very clean. If you wanted more luxury in the rooms, you could have booked our other chalet types but would have paid more. We have checked your room and it has and did have body wash in the dispenser. We do not have disposable plastic bottles of shampoo because as a tourism operator we work to minimise our carbon foot print and have removed as much plastic as possible. Waitomo is cold in the winter and we provide extra duvets and heating to minimise the cold as we do care about guest comfort. Please before booking a property make sure you have realistic expectations and consider paying more for a room type which may be more your style of accommodation. Kind Regards David and Pamela

Hi and thank you for staying with us. As this is anonymous it is more difficult to respond. However some Hotel.com guests may book the accommodation type not fit for their purpose so pleased to be able to respond to avoid future misinterpretations. We are not a fine city hotel with air conditioning and facilities that a 5 star hotel offers. However our pricing reflects this. NZ has had many price increases and we have absorbed a lot so we can offer comfortable stays for guests at a reasonable price. We work at offering a good experience. We are bush destination with walking distance to the caves and eateries and dining options. Please choose your hotel type carefully when booking accommodations in NZ and you might be better to pay more ( double the price) and get more of a 5 star hotel experience. Kind Regards David and Pamela

Hi Lauren . Thank you for staying with us. It was great to meet you and be your host. Thank you for your very kind positive feed back. We look forward to hosting you in the future kind regards David and Pamela

Hi Rachael .Thank you for staying with us and apology again for the issue with our gas hot water, which was repaired the next day and meant we had to provide you another room. This was just very unfortunate and a huge challenge for a business like ours when on a rare occasion there is an issue beyond our immediate control. We trust the rest of your stay in NZ is successful. Kind Regards David and Pamela

Hi Zoe it was a great pleasure to meet and host you. Thank you for staying with us for the three nights while you explored Waitomo. All the best and we hope to see you in the future should you come back our way. Thank you very much for your kind review. Kind Regards David and Pamela

Hi Jessica, thank you for staying with us and for your kind positive review. it was a great pleasure to host you. Kind Regards David and Pamela

Hi David and thank you for staying with us at the Waitomo Village Chalets and for your positive review.We greatly appreciate this and it was pleasure to host you. Kind Regards David and Pamela

Thank you Wharehoe for staying with us at The Waitomo Village Chalets and for sharing your positive guest experience. It was a pleasure to host you. Kind Regards David and Pamela

Thank you Inna for staying with us and for kind comments and feed back. We would love to see you in the future. Kind Regards David and Pamela

Thank you Surusa for staying with us and for your kind positive review. We enjoyed hosting you and all the best for the rest of your holiday. Kind Regards David and Pamela

Thank you for staying again with us, and for sharing your positive feed back. We greatly appreciate that you have taken the time to do this. Kind Regards David and Pamela

Hi Eugene. Many thanks for staying with us and for your positive review on our property and for taking the time to share this.We greatly appreciate your review . Kind Regards David and Pamela