Hall

Avis sur Hilton Garden Inn Wayne

3 out of 5
Hilton Garden Inn Wayne
15 Nevins Rd, Wayne, NJ

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 460 avis sur 655." "
Note des voyageurs de 8 (Bien), d’après 142 avis sur 655." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 655." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 655." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 655." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service for this new hotel
Great breakfast & service at the restaurant! Thanks Tammy, Isolina and Reno for the amazing service! You made Hilton feel like home in my 3 week stay in New Jersey!

10/10 Excellent

Peter

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility and the people at the front desk were very pleasant and accommodating with all our requests.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jeanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location. Away from noise of traffic but easy commute around town.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Asima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Eugenia

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Équipements
Nice property but pet fee is very high. Most hotels charge $25-30; they charge $75!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Aeja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de SA le 5 mai 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de SA le 5 mai 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place. Friendly Staff
Séjour de 2 nuits en avril 2024

10/10 Excellent

Margarita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel very clean and water in room
Séjour de 1 nuit en avril 2024
Réponse de SA le 28 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Alvaro, Brockton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de SA le 27 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only drawback was the food quality for the afternoon/ evening menu. Had 3 appetizers and they were “meh” so so. Breakfast was very good.
Séjour de 1 nuit en avril 2024
Réponse de SA le 28 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel stay for 2 nights was perfect. The hotel was clean, and employed a professional staff. Quiet rooms with free convenient parking, and a great shower and comfortable bed in the room. Located in a nice safe area, and very convenient, at least for us. The hotel provides a hot breakfast for a fee. But the coffee in the lobby is free. Lobby area is nice to just sit, sip some coffee, and chill. The nightly cost of the hotel was a bit more than others in the area, but it was well worth it. I plan to stay here again during future visits.
Séjour de 2 nuits en avril 2024
Réponse de SA le 18 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Cassandra Velez, KISSIMMEE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything listed above
Séjour de 2 nuits en avril 2024
Réponse de SA le 14 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente servicio
Séjour de 1 nuit en avril 2024
Réponse de SA le 14 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Zaynab

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and peaceful stay
Séjour de 1 nuit en mars 2024
Réponse de SA le 14 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de SA le 14 avr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will definitely stay again due to the convenience and safe location.
Séjour de 4 nuits en mars 2024
Réponse de SA le 6 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Surya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de SA le 29 mars 2024
Thank you so much for recently taking the time to fill out our survey about your stay. I was just reaching out to see if there was anything we could have done to make your stay better? Here at the HGI Wayne we are always striving to improve the quality of our services and rooms to better accommodate the needs of our guests. Our goal is always to make your stay better and brighter and if something wasn’t just the way you like it we’d love to know how we could improve for your next stay with us. Thanks again for choosing Hilton Garden Inn and we look forward to your next visit.

10/10 Excellent

brian

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff very friendly
Séjour de 1 nuit en mars 2024
Réponse de SA le 23 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Eugenia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de SA le 23 mars 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Médiocre

Amina

Séjour de 1 nuit en mars 2024
Réponse de SA le 6 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your stay. I will address your feedback directly with our Managment. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

IOLANKI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de DH le 1 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Brian

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Check-in was slow even though only 3 people waiting and 2 staff. Afternoon tea table - barely warm water for tea, had to get hot water at coffee machine across, 6 empty wine bottles in rack on coffee/ tea self-serve table. Rooms were fine. Sunday morning noise from pool invasion by hockey kids.
Séjour de 1 nuit en février 2024
Réponse de SA le 4 mars 2024
Thank you for taking the time to complete our survey. We sincerely appreciate your feedback.

10/10 Excellent

Algeria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and understanding staff as we weee traveling for a funeral .
Séjour de 2 nuits en février 2024
Réponse de SA le 20 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

qin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en février 2024
Réponse de SA le 20 févr. 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Suzanne

Many amenities
Séjour de 1 nuit en février 2024
Réponse de DH le 5 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

darlene

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de DH le 28 janv. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Dino

Les points forts : Propreté et équipements
Séjour de 1 nuit en janvier 2024
Réponse de DH le 23 janv. 2024
Thank you for taking the time to complete our survey. We sincerely appreciate your feedback. We strive to provide excellence service to all our guest. We take our Satisfaction Promise very serious and we want to ensure every guest is Extremely Satisfied with their Overall Service and Experience. Our goal is to make your stay better and brighter. Please let us know if there is anything we can do to make your future visits more enjoyable.

8/10 Bien

DOUGLAS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wedding visit
Nice and clean, rooms are specious, service is very good, food ar restaurant subpar
Séjour de 2 nuits en janvier 2024
Réponse de DH le 23 janv. 2024
Thank you so much for recently taking the time to fill out our survey about your stay. I was just reaching out to see if there was anything we could have done to make your stay better? Here at the HGI Wayne we are always striving to improve the quality of our services and rooms to better accommodate the needs of our guests. Our goal is always to make your stay better and brighter and if something wasn’t just the way you like it we’d love to know how we could improve for your next stay with us. Thanks again for choosing Hilton Garden Inn and we look forward to your next visit.____________________________________________________________________

10/10 Excellent

Salvador

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and neat
Séjour de 1 nuit en janvier 2024
Réponse de DH le 23 janv. 2024
Thank you for taking the time to complete our survey. We sincerely appreciate your feedback. We strive to provide excellence service to all our guest. We take our Satisfaction Promise very serious and we want to ensure every guest is Extremely Satisfied with their Overall Service and Experience. Our goal is to make your stay better and brighter. Please let us know if there is anything we can do to make your future visits more enjoyable.

8/10 Bien

David

Séjour de 2 nuits en janvier 2024
Réponse de DH le 23 janv. 2024
Thank you so much for recently taking the time to fill out our survey about your stay. I was just reaching out to see if there was anything we could have done to make your stay better? Here at the HGI Wayne we are always striving to improve the quality of our services and rooms to better accommodate the needs of our guests. Our goal is always to make your stay better and brighter and if something wasn’t just the way you like it we’d love to know how we could improve for your next stay with us. Thanks again for choosing Hilton Garden Inn and we look forward to your next visit.____________________________________________________________________

10/10 Excellent

Voyageur vérifié

Wonderful
Always my first choice when staying in Wayne… never disappointed
Séjour de 1 nuit en décembre 2023
Réponse de DH le 7 janv. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de DH le 28 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

marina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice location for our purposes. always clean. staff always friendly and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de DH le 28 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Kathlen

Séjour de 1 nuit en décembre 2023
Réponse de DH le 28 déc. 2023
Thank you for taking the time to complete our survey. We sincerely appreciate your feedback. We strive to provide excellence service to all our guest. We take our Satisfaction Promise very serious and we want to ensure every guest is Extremely Satisfied with their Overall Service and Experience. Our goal is to make your stay better and brighter. Please let us know if there is anything we can do to make your future visits more enjoyable.

8/10 Bien

Rick

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de DH le 27 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kilsi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was smooth. Ample parking. Bed was a little hard, but everything was conveniently close. I’d stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de DH le 21 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Bryan G

Séjour de 3 nuits en décembre 2023
Réponse de DH le 21 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great except the pillows which were very uncomfortable. Service was good. Only interaction was at checkin which was good.
Séjour de 1 nuit en décembre 2023
Réponse de DH le 21 déc. 2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Nicholas, Moriah center

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en décembre 2023
Réponse de DH le 21 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Brian

Séjour de 1 nuit en décembre 2023
Réponse de DH le 21 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Rivkah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed my stay. Everything is new. Everything was very clean Nice pool and hot tub. Really enjoyed. Staff friendly and helpful
Séjour de 3 nuits en novembre 2023
Réponse de Luke le 5 déc. 2023
WOW - thank you so much for your positive review! We are thrilled to hear you enjoyed your stay - we hope we can welcome you back real soon!

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de DH le 5 déc. 2023
Thank you for taking the time to complete our survey. We sincerely appreciate your feedback. We strive to provide excellence service to all our guest. We take our Satisfaction Promise very serious and we want to ensure every guest is Extremely Satisfied with their Overall Service and Experience. Our goal is to make your stay better and brighter. Please let us know if there is anything we can do to make your future visits more enjoyable.

8/10 Bien

Frank

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time here. Great room.
Séjour de 1 nuit en novembre 2023
Réponse de RR le 2 déc. 2023
we thank you for staying with us here at the Hilton Garden inn. Happy holidays and we hope to see you again soon!

10/10 Excellent

Daniel, Cambridge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de SA le 1 déc. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

KEYLA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de SA le 29 nov. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the hot tub and the pool. Was disappointed that I couldn't get quarters for the laundry room at the front desk. Overall great, friendly service.
Séjour de 1 nuit en novembre 2023
Réponse de SA le 1 déc. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Rayan

Séjour de 3 nuits en novembre 2023
Réponse de DH le 21 déc. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were able to check in early to have time to get ready for a party, they were very accommodating
Séjour de 1 nuit en novembre 2023
Réponse de DH le 28 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.