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Bewertungen von Copthorne Hotel Wellington, Oriental Bay

4 out of 5
Copthorne Hotel Wellington, Oriental Bay
100 Oriental Parade, Oriental Bay, Wellington

Bewertungen

8.6

Hervorragend

478 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
375 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
95 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
41 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.2/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

6/10 – Okay

Thilo

Durchschnittlich,aber für eine Nacht durchaus geei
Für die Durchreise und eine Nacht im Hinblick auf den Preis völlig ausreichend und in Ordnung.Insoweit durchaus zu empfehlen
Aufenthalt von 1 Nacht im Februar 2020
Antwort von KV am 4. März 2020
Dear Thilo, Thank you for your review. Happy to see you have enjoyed your quick stay with us. Good luck with your travelling and we look forward to receiving you again. Regards, Kenny Vo Guest Relations Manager

10/10 – Hervorragend

Heinz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Harbour view in Wellington
Sehr schönes Hotel mit geräumigem, komfortablem Zimmer nähe Te Papa Museum. Sehr freundliches und hilfsbereites Personal. Leider etwas zu wenig Schränke für die Kleidung.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von KV am 10. Jan. 2020
Dear Heinz, We are very happy you have enjoyed your stay with us. Thank you for all your comments. All the best and we look forward to having you back in the near future. Kind regards, Kenny Vo Guest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing breakfast - lots of choices and very healthy! Room was quite big and very clean. Service was good as well.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von KV am 10. Jan. 2020
Dear Valued Guests, Thank you for your review. Happy to see you have enjoyed your stay. We look forward to having you back in the near future. Regards, Kenny Vo Guest Relations Manager

8/10 – Gut

Hans Ulrich

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Unfähige Reception !!!
Der Aufenthalt war ok. Einfach nur unfreundliches und unfähiges Personal an der Reception. Check-in ist um 14:00. Um 14:30 waren wir dort - das Zimmer nicht bereit. Um 15:00 wieder reklamiert und uns wurde gesagt, dass das Zimmer schon lange bereit sei . . . Das Gepäck wurde aufs Zimmer versprochen. Nach 1 Stunde haben wir es selber bei der Reception abgeholt. Mit besserem Personal sicher ein gutes Hotel ! ! ! ! !
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von KV am 30. Dez. 2019
Dear Hans Ulrich, Thank you for taking the time to review us. I am sorry for your experience at check in. I have taken you comment to the team and we will be sure to look for way to improve that. I hope you still enjoyed Wellington. Kindest regard, Kenny Vo Guest Relations Manager

8/10 – Gut

Eilert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kleines Familienzimmer in guter Lage
Schöner Blick und gute Lage, familienzimmer sehr klein und dunkel, Internet nicht so gut
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Nicki am 20. Jan. 2019
We do take all feedback into consideration - Thank you for your review. We do hope you enjoyed your time with us in wellington!

8/10 – Gut

Oswald

gute Lage, schöner Blick über Wellington
Aufenthalt von 3 Nächten im November 2018
Antwort von James am 9. Dez. 2018
Good evening, Thank you for your feedback. Kind regards, James MacPherson Duty Manager

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great view and several eating options in and out of hotel.
Aufenthalt von 3 Nächten im März 2024
Antwort von Angela Yuan am 7. Apr. 2024
Hi Nancy,Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

WIESLAW, Mesa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff convenient
Aufenthalt von 3 Nächten im März 2024
Antwort von Lan N am 31. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Michelle, North Richland Hills

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location to walk to cents center. Parking is tight & less desirable
Aufenthalt von 2 Nächten im März 2024
Antwort von Copthorne Hotel am 28. März 2024
Hi dear guest. Thanks for your feedback, we appreciate it. Copthorne Hotel Team

8/10 – Gut

Dianne

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Ideally located. Staff was friendly and helpful but did not follow up on promise to text us when room ready. Room was clean however when we returned on the second day there was a putrid smell of sewage in the room. Maintenance dealt with it promptly when informed which makes me think this must be a recurring problem. Sometimes to do with the drain on the bathroom floor apparently!
Aufenthalt von 3 Nächten im März 2024
Antwort von Tanny am 20. März 2024
Dear Dianne, Thank you for taking the time to review our hotel. We are thrilled to hear that you appreciated our prime location and found our staff to be friendly and accommodating. Your positive feedback will certainly be shared with the team to reinforce their efforts in ensuring a memorable guest experience.Rest assured, our housekeeping team remains dedicated to upholding high standards of cleanliness to exceed our guests' expectations. Additionally, our maintenance team is diligently investigating the source of any unpleasant odors to swiftly address and resolve the issue.We genuinely appreciate your patronage and eagerly anticipate the opportunity to welcome you back in the near future. Should you require any further assistance or information, please do not hesitate to reach out to us directly.Thank you once again for your valuable feedback.Tanny Singh

10/10 – Hervorragend

Jackie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient for access to the City and it was very comfortable and staff were very helpful.
Aufenthalt von 4 Nächten im März 2024
Antwort von Lan N am 16. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Lloyd

Aufenthalt von 1 Nacht im März 2024
Antwort von Lan N am 1. Apr. 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely stunning view of the harbor from our room & dining area! Very comfortable & the front desk staff were extremely helpful & friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lan N am 12. März 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

8/10 – Gut

Sally

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy travel frombthe ferry
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lan N am 10. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Lan N am 4. März 2024
Kia Ora,Thank you for taking the time to provide us with a review on your recent stay!We look forward to seeing you again.

6/10 – Okay

Allan

Gut: Sauberkeit und Personal & Service
The place is in need of new carpets in the hallways, very bad shape and dodgy looking, and beware as some rooms have no A/C !! Good breakfast and nice staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von Lan N am 3. März 2024
Kia Ora Thank you for sharing your experience, your feedback helps us get better. For your next stay we have different room type which our Superior Harbourview & Deluxe Harbourview Room which come with AC in the room, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Vonida

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Lan Nguyen, Duty Manager am 1. März 2024
Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!Ngā mihiLan Nguyen, Duty Manager

8/10 – Gut

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and great views of the harbour. Staff were nice and friendly. Furniture in our room (arm chair)was a bit old and worn out. Needs replacing. Overall, room was clean.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience, our staff will definitely be happy to read what you wrote. Your feedback helps us get better, we look forward to seeing you again

6/10 – Okay

Emily

Mit der Familie gereist
Very disappointed in lack of view for what we paid. There were no amenities to speak of other than body wash and conditioner. freeze dried coffee
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Lan N am 1. März 2024
Kia Ora Thank you for sharing your experience. On behalf of our team, I would like to apologise for not meeting your expectations. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.I truly hope you will give us the opportunity to welcome you once again and not only meet your expectations but to have you as a loyal guestThank you for choosing Copthorne Wellington

8/10 – Gut

annette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Alison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tired hotel but in a great location to visit Te Papa etc. Supposedly we got an upgraded room, can’t imagine what the other rooms must be like. Our room involved two elevators and a fairly long walk with our heavy cases to get to. Not for people with mobility issues. Room was shabby and tired with a very strange window and blind set up in the bathroom. Front desk staff were fairly clueless about the vouchers etc for breakfast. We had been assured of parking too only to have to leave our car on the street. The ONLY thing going for this hotel IMO is the buffet breakfast, well worth the money. Wouldn’t go back to this hotel.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lan N am 1. März 2024
Kia Ora Thank you for sharing your experience. I would like to apologise for not meeting your expectations. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.I truly hope you will give us the opportunity to welcome you once again and not only meet your expectations but to have you as a loyal guest

10/10 – Hervorragend

Michael

I really liked the view, the room and the staff. The only minor thing would be the balcony. There were lots of bird droppings scattered around. So perhaps the balconies could ba attended to more often. That said, it was a great stay and I’d strongly recommend the hotel.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Lan N am 1. März 2024
Kia OraThank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience, however as your comment about bird droppings scattered around, I have passed your comment to our Housekeeping Manager and we will look into this. Your feedback helps us get better, we look forward to seeing you again.

10/10 – Hervorragend

Bill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was everything it depicted in the advertisement.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
V
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location. Lovely room.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Ausstattung
Great view of harbour Excellent buffet breakfast
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Edmond

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So wonderfully located
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lan N am 1. März 2024
Thank you for taking the time to provide us with a review on your recent stay!we look forward to seeing you again.

10/10 – Hervorragend

THOMAS, AUCKLAND

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful views of Oriental Bay. Big clean room delicious breakfasts.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lan N am 1. März 2024
So thanks for your kind words and we look forward to seeing you again.

10/10 – Hervorragend

Donnell

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely spot. Nice staff. Lovely views and great location as walkable to most places. Always nice to stay here.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lan N am 1. März 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and we look forward to seeing you again.

8/10 – Gut

Janine

Gut: Sauberkeit und Ausstattung
Views were phenomenal and location was great! Furniture has a few nicks which make it look a bit worn. Just a minor thing. Great stay.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for sharing your experience. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.

10/10 – Hervorragend

JANET

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the staff were amazing!! just loved our stay and can't wait to go back. We booked our room through Hotels.com. Very disppointed that the American? (foreighn group?) charged us more than double what the rest of our family paid. They all booked direct, less than half for rooms in the same corridor, and half what we were charged for breakfast. Not impressed, three rooms together, cost what my sister paid for another seven!!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

TERESA, Littleton

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Aviu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

neil

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fab location , nice enough if somewhat dated room but very clean with doors opening to deck for amazing view and fresh air .
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Robin, Overland Park

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Matt

Gut: Sauberkeit und Personal & Service
Outside of the foyer, the condition of the property was a tad run down in areas - especially the hallway. If you request a Delux room with a harbour view, make sure you are not on level one. The view was limited.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback. Our deluxe family rooms are on level 1 and 2. Your feedback helps us get better, we look forward to seeing you again

10/10 – Hervorragend

Jen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Edmond

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

2/10 – Ungenügend

Emily

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Don’t stay here
It was excruciatingly hot- no AC- loud street behind causing very loud noise when opening the window and doors to try and get a breeze
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lan N am 2. März 2024
Kia Ora Thank you for sharing your experience. On behalf of our team, I would like to apologise for not meeting your expectations. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.I truly hope you will give us the opportunity to welcome you once again and not only meet your expectations but to have you as a loyal guestThank you for choosing Copthorne Wellington

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently close to waterfront and town with the most comfortable beds and handy desk if you need to get some work done while on vacation.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Kia OraThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No fan or air con in our room. We were offered another room for the 2nd night. The location was great for our needs. Lovely staff.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Kia OraThank you for taking the time to provide us with a review on your recent stay!I was glad to see that you had an enjoyable stay, for your next stay we have different room type which our Superior Harbourview & Deluxe Harbourview Room which come with AC in the room, and we hope we get the opportunity to welcome you back soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Great comfy stay with an awesome view!
Nice clean room with great view! Room was clean and tidy with a great comfy bed. Hotel it self needed a bit of maintenance as could see paint peeling on walls in reception and hallways. Unfortunately our room wasn’t ready when we went to check in at 2:30. Had to wait another 40 min which was a shame. Went up to the bar to wait and have a drink unfortunately the bar was out of a few of the options for alcoholic drinks.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lan N am 2. März 2024
Kia OraThank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience. I would like to apologise for the waiting at check in time and thanks again for your understanding.We hope we get the opportunity to welcome you back soon!

8/10 – Gut

Paul, Libertyville

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

??

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lan N am 2. März 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 – Hervorragend

Tuhaere

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Ciara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
We had a lovely stay and found everything to be within walking distance.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ish am 2. Jan. 2024
Hi Ciara,Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. I look forward to welcoming you back.Thanks, -Ish.

4/10 – Schlecht

Lewin

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No air conditioner charge me twice for parking which they haven’t reversed back. I’m so disappointed
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ish am 2. Jan. 2024
Hi Lewin,Thank you for your feedback, I can see you booked a superior room and the specific one you booked does not offer air-con as a facility, this is advertised online when booking.I checked your booking and saw we charged you 25.00 on departure for the parking, I can see it was charged once.If you have any other questions please let me know.Kind regards,-Ish.

10/10 – Hervorragend

Munir

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ish am 2. Jan. 2024
Hi Munir,Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. I look forward to welcoming you back.Thanks, -Ish.