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Bewertungen von Wellington Manor

3.5 out of 5
Wellington Manor
Wellington Manor 1762 Post Road #224, Wells, ME

Bewertungen

6.2
1 von insgesamt 7 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 7 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 7 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 7 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 7 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

5.4/10

Personal & Service

8.0/10

Ausstattung

6.0/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Frances D

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Juni 2021

4/10 – Schlecht

Susie

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Vacasa has falsely advertised the indoor pool was available and sanitized, the entry code was offered. We entered the pool room, and the pool was halfway drained down and a man that works there approach us like we’re intruding when we receive confirmation from our booking. He told us the pool and clubhouse is closed due to Covid-19. On the confirmation only told us about the clubhouse is closed. My kids was looking forward to swimming on a mini getaway and there’s nothing.
Aufenthalt von 9 Nächten im Februar 2021
Antwort von Vacasa Reviews Team am 23. Feb. 2021
We apologize for the disappointment of not being able to use the pool during your stay. Regretfully, the availability of the pool is dependent upon local regulations and health ordinances and can change on a day-to-day basis. We apologize for any miscommunication as we strive to provide excellent guest service. Thank you for your feedback and we hope to host you again for a more enjoyable stay.

10/10 – Hervorragend

Randy

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
The room was very nice overall. The indoor pool was nice but not as warm as I would've liked it. Great location. I did a lot of bicycling to the beach. Great beaches all around that area. Great cable TV.
Aufenthalt von 8 Nächten im August 2020

2/10 – Ungenügend

Gregory

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I paid for three nights and stayed elsewhere. I called, the room i ordered and paid for was not the room i ordered. I ordered king bed and pull out couch. There was a double bed and no living room. The on tv was 15 inches attached to the wall. I left after being there for 10 min and i was refused to be refunded. So I stayed elsewhere
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Vacasa Review Team am 1. Nov. 2019
Hello Gregory, We do apologize there were issues during your stay. The only beds available in these units are doubles so we apologize for any confusion. We are available through our 24-7 customer service phone and email. We do hope you will give us another chance to impress you in the future.

6/10 – Okay

Marybeth

Mit der Familie gereist
Gut: Personal & Service
Too expensive
It is a nice piece of property but it was pretty pricey. If you use the clubhouse and courtyard it may be worth it but it does not have anyone on site to ask questions to. If you can get thru to the number they provide they are very responsive. I tried 3 times to call and got thru once. The beds were comfortable and once they came and fixed the shower it was better.
Aufenthalt von 6 Nächten im August 2019
Antwort von Vacasa Reviews Team am 26. Aug. 2019
Hello Marybeth, Thank you for your review. We apologize for the issues that you experienced connecting to our customer service team. Please know that if a guest cannot reach us via our 24-hour number, guests may reach us via email at any time. We hope to host you again soon.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im August 2019
Antwort von Vacasa Reviews Team am 16. Aug. 2019
Thank you for your review. We look forward to hosting you again soon!

6/10 – Okay

Edward

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wellington Manor
The room was decent, but there was a bureau with a broken drawer and most of the light switches did not work. You had to turn the lights on manually. I was also taken aback that there was no one there to check us in. I prefer having someone there to explain everything. When I first reserved the room, the details included free wi-fi and washer/dryer; they might have had the washer and dryers on the premises but they weren't in the room and we weren't provided with any details on the wi-fi. But besides that, the room was spacious and the bed was very comfortable. (The Wellington Manor, Wells, Maine)
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Vacasa Reviews Team am 1. Juni 2019
Thank you for your review. We are sorry that your stay was less than perfect for your needs. We now have our home guide online. In the confirmation e-mail, we included a link that says, trip manager. There you signed the rental agreement. In the top left corner, there is a home guide link. I hope we can find you a unit more to your liking next time.