Randonnée

Avis sur Days Inn by Wyndham West Yellowstone

2 out of 5
Days Inn by Wyndham West Yellowstone
301 Madison Ave, West Yellowstone, MT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 462 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 333 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 127 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1001." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Claude

Séjour de 3 nuits en septembre 2023
Réponse de Lisa le 21 sept. 2023
Hi Claude -- thank you for taking time to give us some feedback on your stay with us. I hope you got to take a run down the water slide at the end of a wonderful day in Yellowstone Park! Come see us again, we would love to have you back.

8/10 Bien

Ron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay.
Séjour de 5 nuits en mai 2024
Réponse de Lisa, General Manager le 20 mai 2024
Thank you so much for feedback about your stay at the Days Inn while you had fun in Yellowstone Park! I hope you saw many amazing things and lots of animals while you were adventuring in there, and want to tell you we would love to have you back as our guest again!

8/10 Bien

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Lisa, General Manager le 21 mai 2024
Hi Allan! Thank you so much for choosing Days Inn for your Yellowstone Park trip -- we truly appreciate your business and hope to see you again!

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean too And the staff was excellent
Séjour de 1 nuit en mai 2024
Réponse de Belinda le 19 mai 2024
Hello, Deborah. We are so happy that you enjoyed the cleanliness of our hotel and that our team was friendly. We hope that you enjoyed our breakfast before you left and explored Yellowstone National Park for the day, and got to warm up with some tea from our coffee station when you came back. Have an amazing day, we hope to host you again!

8/10 Bien

David, Afton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed in this hotel several years ago and liked it but the property was showing its age. We booked it again this last week and were pleasantly surprised to find the room very nicely updated in every aspect. Our compliments to the management. We will stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Belinda le 20 mai 2024
Hello, David. Thanks so much for choosing to stay with us here at the Days Inn West Yellowstone, again. We greatly appreciate your feedback and are so happy that you have enjoyed your stay. We hope you got to enjoy an upgraded hot breakfast, and enjoy our coffee station.Hopefully Yellowstone National Park was a wonderful experience for you. Have a great day!

6/10 Satisfaisant

Jeff

Les points forts : Propreté et personnel et service
Séjour de 6 nuits en mai 2024
Réponse de Belinda le 19 mai 2024
Hello, Jeff. Thank you for choosing the Days Inn West Yellowstone. We hope that you got to enjoy breakfast and our coffee station before starting your adventures in Yellowstone National Park. Have an amazing day!

8/10 Bien

JEONG HEE

Séjour de 6 nuits en mai 2024
Réponse de Belinda le 19 mai 2024
Hello Jeong Hee! We are glad that you enjoyed your stay here at the Days Inn West Yellowstone. We hope that you enjoyed our free wifi and cable TVs after exploring Yellowstone National Park. Have an amazing day!

8/10 Bien

Dean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. Had a great breakfast selection. Easy access to the west entrance to Yellowstone. Alot of real good eating establishments in walking distance
Séjour de 6 nuits en mai 2024
Réponse de Lisa, General Manager le 21 mai 2024
Hi Dean -- Thank you so much for spending your time here with us at Days Inn in West Yellowstone. I hope our front desk was able to give you some great recommendations for those restaurants, and that you saw some amazing things in Yellowstone Park. Please come see us again if you return for more mountain fun!

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great nice rooms great buffet would definitely stay here again
Séjour de 5 nuits en mai 2024
Réponse de Lisa, General Manager le 13 mai 2024
Hello Anthony! My Days Inn staff is happy to hear that you enjoyed visiting with them and that you enjoyed breakfast prior to heading out for Yellowstone Park adventures!

6/10 Satisfaisant

Travis

Séjour de 2 nuits en avril 2024
Réponse de Belinda le 14 mai 2024
Hello, Travis. Thank you for staying with us and hopefully you enjoyed your vacation to Yellowstone National Park. We hope you got to enjoy our breakfast, as well as our indoor pool. Have a great day!

10/10 Excellent

Douglas

Voyage en couple
Friendly staff, clean comfortable room, easy check in check out! Totally enjoyed our stay!! We were given a room very close to front desk easy access to parking.
Séjour de 2 nuits en mai 2024
Réponse de Lisa, General Manager le 13 mai 2024
Hi Douglas! I hope our front desk team was able to give you some great advice during your stay here at the edge of Yellowstone Park -- and we really hope you come back to the Days Inn for more fun!

10/10 Excellent

Sandra, Hamburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, great buffet breakfast, convenient location and large rooms
Séjour de 3 nuits en mai 2024
Réponse de Lisa, General Manager le 13 mai 2024
Hi Sandra! I am glad that our location right near Yellowstone Park's gate and within a couple of blocks of wonderful shopping and restaurants made your stay nice. We are proud of our Days Inn breakfast buffet and love to hear you liked it too!

8/10 Bien

CHIA-CHANG

Les points forts : Personnel et service
Séjour de 6 nuits en mai 2024
Réponse de Belinda le 14 mai 2024
Thank you for choosing the Days Inn West Yellowstone. We are so glad that you enjoyed your stay here; hopefully you got to enjoy breakfast and coffee before your adventures in Yellowstone National Park. Have a nice day!

10/10 Excellent

Keri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Belinda le 13 mai 2024
Hello, Keri. Thank you for choosing the Days Inn West Yellowstone. We are so happy that you enjoyed your stay; hopefully you got to enjoy our pool and hot tubs after your adventures in Yellowstone National Park. Have a great day!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to stay when visiting Yellowstone NP
Séjour de 2 nuits en mai 2024
Réponse de Belinda le 12 mai 2024
Hello, Michael! We're so glad that you chose the Days Inn during your visit to Yellowstone National Park. We are less than a mile away from the YNP West Entrance, making it very easy for our guests to start their adventures. We hope you got to enjoy our coffee station before you left!

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly and accomodating, excellent service and convenient location.
Séjour de 3 nuits en mai 2024
Réponse de Lisa, general manager le 11 mai 2024
Hello Rebecca! I am so glad you chose Days Inn as your base camp for your Yellowstone Park adventures! It makes me happy to hear my team helped make your stay enjoyable — I hope they were able to give you some great advice about close-by shops and restaurants. We hope to have you back again in the future!

8/10 Bien

Shirley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and clean. Very close to Yellowstone entrance. The area is walkable to restaurants and shops.
Séjour de 4 nuits en mai 2024
Réponse de Belinda le 12 mai 2024
Hi, Shirley! We are so glad that you enjoyed your stay at the Days Inn West Yellowstone. Our location makes it convenient for our guests to walk around town, as well as get to the Yellowstone National Park West Entrance. Hopefully you enjoyed our breakfast before your adventures. Have a great day!

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Water slide was fun and the hot breakfast was a plus!!
Séjour de 1 nuit en mai 2024
Réponse de Belinda le 9 mai 2024
Hi Rebecca! We are so glad you chose to stay with us and got to enjoy our waterslide, as well as breakfast! We hope Yellowstone National Park was amazing for you. Hopefully we have the pleasure of hosting you again!

10/10 Excellent

Laurie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, close to everything, staff very friendly.
Séjour de 2 nuits en avril 2024
Réponse de Belinda le 4 mai 2024
Hi, Laurie! Thank you so much for choosing the Days Inn West Yellowstone. We greatly appreciate your feedback very much - hopefully you were able to enjoy our complimentary breakfast and was able to enjoy our indoor heated pool. We also hope that you saw some wonderful sights in Yellowstone National Park. Have a great day!

6/10 Satisfaisant

Avigail

Séjour de 2 nuits en avril 2024
Réponse de Belinda le 4 mai 2024
Thank you Avigail for the review! We hope you got to enjoy some of our wonderful amenities such as free wifi, or our guest laundry; and that Yellowstone National Park treated you well!

8/10 Bien

Yovany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelent service
Séjour de 4 nuits en avril 2024
Réponse de Lisa, General Manager le 30 avr. 2024
Hello Yovany! I’m so glad to hear my team was helpful during your stay at Days Inn, we all try very hard to make your Yellowstone Park visit everything you hope for!

10/10 Excellent

CARLOS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel worth for the price we paid. Fast check in, Amazing staff, clean hotel, restaurant options around, fantastic breakfast (and staff). Only problem is the parking lot in a not very good condition. Still worth 5 stars.
Séjour de 4 nuits en avril 2024
Réponse de Lisa, General Manager le 29 avr. 2024
Hi Carlos! We are so glad you chose Days Inn and that you had a great stay with us! I always love hearing that my team helped make someone enjoy their time in the Yellowstone Park area, and apologize for the parking lot. The crazy winters always leave the condition a bit poor at the beginning of the summer season.

10/10 Excellent

Tarun

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice location with clean Pool and Jacuzzi
Séjour de 3 nuits en avril 2024
Réponse de Lisa, General Manager le 28 avr. 2024
Hi Tarun! I am so glad you spent some time enjoying our pool and hot tubs while you were here at the Days Inn!! Thank you so much for choosing us for your “base camp” while you explored Yellowstone Park — we truly hope to have you back as our guest again.

10/10 Excellent

George

Les points forts : Propreté et personnel et service
Noisy, paper thin walls. Very small TV. Good pool and hot tubs. Excellent breakfast. Friendliest host Ive ever had at check up
Séjour de 1 nuit en avril 2024
Réponse de Lisa, general manager le 28 avr. 2024
Hi George! Due to the issues you describe here at the Days Inn, we are getting a full renovation next fall — we hope you come back to enjoy our improvements as well as the pool and hot tubs. I’m very happy to hear you had a good experience at check in and saw some wonderful things in Yellowstone Park!

10/10 Excellent

Terry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best motel experiences I’ve had. The staff was very friendly and helpful. The breakfast buffet was good. The pool and fitness center were a plus. I would definitely stay there again.
Séjour de 3 nuits en avril 2024
Réponse de Lisa, General Manager le 27 avr. 2024
Hi Terry! It is so gratifying to hear you had a good stay and enjoyed the breakfast, we are so lucky to have a great cook on our team. We really do hope you come back for more Yellowstone adventures — we loved having you as a guest at the Days Inn!

10/10 Excellent

Gabriela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here for three nights, I recommend this place, the customer service is excellent, it is a place where you can rest after having a whole day out exploring, grateful for the room they gave me, the other tenants were very calm. without having to listen to annoying noises. Yellowstone Park is 5 minutes away by car. I will return next year to stay at this place. 😃
Séjour de 3 nuits en avril 2024
Réponse de Lisa, General manager le 27 avr. 2024
Hello Gabriela! We wished you could have stayed longer than 3 days, it was a pleasure to have you as our guest at the Days Inn! We can’t wait see you again when you come back to Yellowstone park — have a great year and we will see you sooner than you know it!

4/10 Médiocre

Mandy

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Don't stay
Séjour de 3 nuits en avril 2024
Réponse de Lisa, General Manager le 8 avr. 2024
Hello Mandy -- I'm so sorry that you were disappointed by Yellowstone Park being closed and ended up leaving a day early. I wish I had known you were not happy with the hotel -- Kensi at the front desk said that you were very pleasant to chat with and she truly thought everything was fine. It is very important to all of us that our guests have a nice time -- we would have assisted in any way we could to improve your stay! I hope your trip home was nice and we wish you a wonderful summer.

8/10 Bien

daniela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph is the best! Very helpful in giving us options to enjoy our stay due the park closure. The rest of the staff very nice and helpful. Next time I visit West Yellowstone, I’ll stay here again!
Séjour de 2 nuits en mars 2024
Réponse de Lisa, General Manager le 3 avr. 2024
Hi Daniela! I am so glad Joseph was able to help out -- it is a little quiet here with Yellowstone Park closed! Thank you for choosing Days Inn and we look forward to having you as our guest once again!

10/10 Excellent

Ryan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the Spacious rooms and is located close to your stores and dining. Has an amazing continental breakfast.
Séjour de 3 nuits en mars 2024
Réponse de Lisa, General Manager le 1 avr. 2024
Hi Ryan! I appreciate hearing that you had a nice time at the Days Inn during your time in the Yellowstone Park area! I hope you found some great treasures while you were shopping and that my front desk team was able to help with some recommendations for wonderful meals. We hope you come see us again for more adventures!

10/10 Excellent

Lenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel.
Séjour de 4 nuits en mars 2024
Réponse de Belinda le 27 mars 2024
Hello, Lenny. Thank you so much for choosing the Days Inn West Yellowstone. We appreciate your feedback very much and are so happy that you enjoyed your time at our hotel. We hope that you got to enjoy some of our amenities, such as our indoor hot tubs and free wifi! If you are visiting the Yellowstone National Park area again, please do not hesitate to reach out to us. We would love to host you again!

10/10 Excellent

Vincent

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, good buffet breakfast, pool and hot tub. Hotel is in the middle of town which makes it easy to walk to gift shops and restaurants.
Séjour de 4 nuits en mars 2024
Réponse de Lisa, General Manager le 14 mars 2024
Hi Vincent! Thank you so much for your feedback about your stay with us at Days Inn -- it is so great to hear that you enjoyed your time with us and I'm glad you were able to have a good breakfast at our buffet before you headed out for Yellowstone adventures! We would love to have you back again as it was our pleasure to have you as our guest.

8/10 Bien

Kathy

Séjour de 6 nuits en mars 2024
Réponse de Lisa, General Manager le 28 mars 2024
Hi Kathy -- thank you so much for taking time to give us feedback about your stay. I hope you enjoyed our hot buffet breakfast and had some great adventures in the Yellowstone Park area! We appreciate your business and are glad you chose Days Inn for your stay.

10/10 Excellent

Debra, pittsgrove

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice short stay
Séjour de 1 nuit en février 2024
Réponse de Lisa, General Manager le 2 mars 2024
Hi Debra! I am so glad you picked Days Inn for your stay in the Yellowstone Park area! I hope you enjoyed the buffet breakfast and had a great time while you were with us. We would love to have you back if you return for more fun!

10/10 Excellent

Erica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice. Rooms were clean and bed was very comfortable. Breakfast buffet was very good! Great place to stay and very affordable!
Séjour de 4 nuits en février 2024
Réponse de Lisa, General Manager le 23 févr. 2024
Hi Erica! I am so pleased to hear that you enjoyed your time with us here at Days Inn -- I hope you got a chance to go into Yellowstone Park on your snowmobile to see a true winter wonderland. Thank you for your kind comments about the staff, I am truly lucky to have an amazing team! Please come stay with us again sometime, we would love to have you back as our guest.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A good value for the price
Séjour de 1 nuit en février 2024
Réponse de Lisa, General Manager le 20 févr. 2024
Hi Darlene! Thank you so much for staying at the Days Inn for your Yellowstone Park winter adventure. Our team is so glad you had a good stay and appreciate that you were happy with the value of the hotel. I hope you come back for more fun and stay as our guest once again!

10/10 Excellent

Tammy

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly, clean rooms, full breakfast, walking distance to many restaurants and great shopping!!
Séjour de 1 nuit en février 2024
Réponse de Lisa, General Manager le 15 févr. 2024
Hi Tammy! Thank you so much for the great feedback on your stay with us at the Days Inn -- it is wonderful to hear that my team helped make your stay enjoyable! I hope you come back and see us again next year for more Yellowstone Park fun, it was such a pleasure to have you stay with us!

8/10 Bien

Linda

Voyage en famille
Close to Yellowstone gate! Walking distance to restaurants.
Séjour de 1 nuit en août 2023
Réponse de Lisa, General Manager le 15 févr. 2024
Hi Linda! We are so glad you decided to stay at Days Inn while you explored the Yellowstone Park area! Hopefully our front desk gave you some great recommendations for restaurants -- we love to chat with our guests. Please come see us again if you get back in our area!

10/10 Excellent

Isabelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good stay and good breakfast
Séjour de 1 nuit en février 2024
Réponse de Lisa, General Manager le 13 févr. 2024
Hi Isabelle! Thank you so much for staying with us here at Days Inn! I hope you got a chance to go into Yellowstone Park for some adventures after you enjoyed our early morning breakfast. Please come be our guest again if you return to West Yellowstone!

8/10 Bien

Lara

Séjour de 1 nuit en janvier 2024
Réponse de Belinda le 20 mars 2024
Hello, Lara! Thank you for choosing the Days Inn West Yellowstone and taking the time to provide us with feedback. We hope that you got to enjoy our complimentary hot breakfast and grabbed some coffee for your adventures in the Yellowstone Park area! If you are visiting again, please do not hesitate to reach out to us. We would love to host you again. Have a great day!

10/10 Excellent

Cindy

Breakfast was awesome.
Séjour de 2 nuits en janvier 2024
Réponse de Belinda le 21 janv. 2024
Hi Cindy! Thank you for choosing the Days Inn West Yellowstone. We are so happy that you got to enjoy our hot complimentary breakfast! The ladies that work breakfast are absolutely awesome. We hope that you have a wonderful day, and we hope to host you again in the future!

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at check in was very friendly and helpful. Nice room, clean.
Séjour de 1 nuit en octobre 2023
Réponse de Lisa, General Manager le 7 déc. 2023
Hi Terry! I'm so glad to hear that you had a good experience while you stayed with us during your time visiting Yellowstone Park -- it was our pleasure to have you as our guest. I am excited to share your review with the front desk team, it will make their day! I hope you get a chance to come back and visit us again.

10/10 Excellent

Josh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Lisa, General Manager le 5 déc. 2023
Hello Josh! I appreciate you taking time to give us feedback about your stay -- it means a lot to us! I hope you come stay with us again if you return to Yellowstone, it was a pleasure to have you as our guest.

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Lisa, General Manager le 18 déc. 2023
Hello Sandra! Thank you so much for choosing Days Inn for your stay near Yellowstone Park -- it was our pleasure to have you stay with us. I hope that you come back again when the Park is open for more fun adventures!

8/10 Bien

Jessica

Les points forts : Infrastructures et conditions de l’hébergement
Easy access and priced wonderfully
Séjour de 1 nuit en novembre 2023
Réponse de Lisa, General Manager le 20 nov. 2023
Hi Jessica! Thank you so much for taking time to give us feedback about your stay. I hope you had a great stay and would like to invite you back to explore Yellowstone Park when it is open in the summer! We appreciate your business and wish you a wonderful holiday season.

10/10 Excellent

Clydette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved this place ,best breakfast ever
I was stuck here for 2 days bevause of snow.But it was a great place to stay.Loved my room ,very clean.friendly staff.The restaurant makes your breakfast.it was so terrific.Had everything you could want eggs with ham ,bacon,sausage gravy ,biscuits ,waffles ,fresh fruit,coffee,and lots more.would stay here again.
Séjour de 2 nuits en octobre 2023
Réponse de Lisa, General Manager le 9 nov. 2023
Hi Clydette! I am so pleased that you enjoyed your stay with us and that my team helped make your stay more enjoyable under difficult circumstances while you were here at the edge of Yellowstone Park! You made my day and I can't wait to share your review. Have a great holiday season and I hope you come back to visit us again!

6/10 Satisfaisant

Kaushal

Voyage d’affaires, Voyage en couple
Na
Séjour de 1 nuit en novembre 2023
Réponse de Lisa le 8 nov. 2023
Hello Kaushal, thank you for giving us feedback about your stay. I am sorry your experience was not fantastic -- we always want our guests to have a wonderful time with us. I am sorry you missed out on Yellowstone Park, but hope you come back to explore when it is open!

8/10 Bien

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Lisa, General Manager le 1 nov. 2023
Hi Ruth! Thank you for giving us some feedback about your stay with us. I hope you enjoyed our breakfast and saw some wonderful things in Yellowstone Park! Have a great holiday season and come back to see us again soon!

10/10 Excellent

Kristy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Lisa, General Manager le 31 oct. 2023
Hello Kristy! Thank you so much for giving us feedback about your stay. I hope you saw lots of wonderful things in Yellowstone Park and had a chance to enjoy our water slide while you were here!

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacob, you were the star of our stay. Providing a wealth of local information and more. May your future be bright.
Séjour de 5 nuits en octobre 2023
Réponse de Lisa, General Manager le 30 oct. 2023
Hi Denise! Thank you so much for your feedback about your stay -- it makes me so happy to hear that my front desk team is working so hard to help make our guests' stays easy and pleasant!

8/10 Bien

Phillip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people working were really awesome except one desk clerk who wore a mask and didn't look up from his game on the computer. I felt like he wore the mask so he didn't have to interact with anyone. The beds were not comfortable. Breakfast was different every morning and very good. The dining area staff was really nice.
Séjour de 4 nuits en octobre 2023
Réponse de Lisa, General Manager le 28 oct. 2023
Hi Phillip -- Thank you for giving us feedback on your stay. The night audit employee you refer to wears the mask because he is is the very high risk category for Covid-related dangers. I apologize that he seemed to be distant, he is in fact quite personable and a very valuable member of our team -- I will speak to him about your comments, though. I hope that you had a great time in Yellowstone park and am glad you enjoyed starting your day with our buffet breakfast!