Hôtel près de Westwood Shopping Center, Fayetteville, Fayetteville

« Nice »

« Pas d'écoute du client »

« Our stay at StayAPT was nothing like the description provided. The facility needs significant improvement in cleanliness and maintenance. The carpets were old, dirty, and dusty, making the room feel unkempt. The staff was generally unprofessional, with the exception of the manager/supervisor, who was helpful and courteous. The bed was one of the worst parts of our stay. It felt extremely old, with noticeable springs, and provided little to no support. My wife and I woke up with severe back and...

« Superbe hôtel, style luxueux, chambre spacieuse et confortable, bon petit déjeuner. Personnel aimable. Très propre. Je recommande! »

« Excellent place to stay. »

« . »

« Parking was easy. The kitchen had enough stuff in it but when I opened a cupboard a couple of bugs scooted off. Same in the bathroom cupboard - bugs in there too. The extractor fan in the bathroom was ridiculously noisy. The beds were ok and looked fairly clean. »

« Très bonne accueil. »

« Ok mais pour le prix je me derais attendu à un peu mieux, décor un peu défraichi.., »

« Very nice hotel »

« Les lits pas confortable et pas très propres Trop loin de l'autoroute et cartier pas certain »

« The 2 bedroom I booked was extremely outdated with furniture probably 50 years old or more. Carpets were dirty and ripped in several placed. I spent $250. For the condition of the room I greatly overplayed. They should not rent it again unless they do a complete renovation of the unit including every room. Marriott Bonvoy is supposed to be the best of Marriott. I was a Marriott timeshare owner for 10 years. This was by far the worst Marriott I have ever stayed in. »

« La 1è chambre que l’on nous a donnée était tellement humide que le sol était mouillé, lit humide aussi. Mais le gérant nous a tout de suite donné une autre chambre qui n’avait pas ce problème et qui était très propre »

« Rooms are normally clean but there was a mistake with my reservation. The front desk auditor (light skinned black male wearing a black shirt and khaki pants) and manager helped and I was served well. Even being told by the night shift manager (a middle Eastern woman wearing a pink shirt and dark corrupted pants) that I would be given a refund for my stay due to the error in the system. However, when I spoke to Expedia representatives the following day to process the refund request, the property...

« They fsiled to inform me that they were having issue with insects… throughout the property until I demanded a refund… I had to hang my bags up in the closet.. »

« The room was disgusting. I took photos to show exactly why I’ve said so. My partner nearly fell down because the toilet seat was broken. The front curtains were barely attached. The window sill was filled with dirt and dead insects. The bed mattress squeaked and we both fell into the middle of the bed. The pillows were little more than pancakes. The baseboard in the bathroom barely covered broken and moldy wallboard. The baseboard was so far away from the wallboard that they used screws to...