Avis vérifié
6/10 Satisfaisant
Alexis S.
10 oct. 2026
My husband and I frequently stay in The Villages for work, so we were excited to stay in this beautiful new home. Check-in was easy, the house was clean, and initial communication with the hosts was great.Unfortunately, things changed on the second day when we discovered there was no hot water. I immediately notified the hosts and followed up multiple times, but my messages were completely ignored, and the issue was never addressed.What was especially frustrating was that the hosts had been very responsive initially. We had exchanged messages and even spoken on the phone on our first day. Despite ignoring our concerns, they continued sending automated messages encouraging us to extend our stay. When I attempted to contact them about extending due to my husband’s work, those messages were also ignored.On checkout morning, I called twice. Both calls rang briefly before being sent to voicemail. Given our previous communication, it was difficult to believe we weren’t being deliberately avoided.After checkout, they requested a five-star review. I expressed my concerns once again and, unsurprisingly, received no response.We’ve stayed in numerous rental homes and have never experienced such poor communication. While the home was beautiful, the lack of hot water was frustrating, but being repeatedly ignored was far worse. Unfortunately, what could have been a wonderful stay turned into an extremely disappointing experience.
Séjour de 2 nuits en octobre 2026
















