Hotel Willows

« Good for the value. Little noisy »

« Quand il n'y a rien à dire, c'est que c'est bien. »

« The staff did not appear to be well trained it took us 20 minutes to get checked in. There was a problem with another guest reservation, and we had to hear the issue about 5 times over the phone, once we got to the counter took 3 minutes. She could have put the people on hold helped us and the person behind us then went back to the issue. The staff did not check the dining room in the morning to clean tables and to make sure items for breakfast were stocked, they sat at the reservations desk on...

« Hôtel propre pour un séjour agréable. Petit déjeuner complet et régulièrement assorti avec des plats chauds cuisinés. Personnel cordial. »

« Was not pet friendly as advertised and they turned me away. Had to wait at the front desk for over 5 minutes to speak with someone »

« Muy bueno »

« Clean property! »

« We really enjoyed our stay, the room was very clean and the bed confortable. The only problem was the significant gap under the door that let insects through. We ended up having an earwig in the bath tub and I woke up with one on my arm. Other than that, it was clean and quiet. The staff was very nice. »

« Quiet and secluded. Quick access to the river. Staff was friendly and helpful. Can't wait till our next trip, going to book here again. »

« It was perefect! »

« The check-in was quick and efficient. Our room was reassigned because we brought a small, 16 lb miniature dog, and had to be put in a room that was special for peoplevwith pets. We were told so the room could be specially cleaned in case of allergies. Interestingly that other people brought pets that were larger and given rooms on floors on other levels. We were traveling with family so we would have liked to have adjacent rooms. Our dog is well trained and does not have accidents, or chew on...

« The gentleman that checked us in was fantastic! We are still in awe of his service. You would not have better in a 5-star hotel. »

« Staff provided me an unusable key, so i had to schlep my luggage back to the front desk to get a key that worked. Then i had to 2X call about noisy neighbors on the floor above me, both at night and the morning. Also, cleaners failed to clean the fridge from previous occupants. On the plus, side, the manager was very apologetic when i addressed these issues with him the next day. He even comped me breakfast as a means of making up for the unsat experience. »

« The room was super cheap and bug free. Exactly what we we're looking for at the time. »

« A »