Called in advance to request an ironing board in my room, was assured one would be there - there was not. I arrived during reception’s “open” hours, but reception was closed and my key in an outdoor box. I had received a code for the key box but when I opened it was suprised to find 10 other keys in there - zero security. Felt even less when I got to my room and found the balcony glass door unlocked and wide open. I contacted the contact number provided to ask about the ironing board, received no response, and had no access to an ironing board for the duration of my stay (which was a work trip). The final issue was that housekeeping is once weekly - which would be fine, if the room was adequately stocked for my stay. There were no additional bin liners provided, not toilet paper. I ended up having to buy my own toilet paper to avoid the several hundred dollar “after hours” call out fee, which was just ridiculous.
Will not stay again, would not recommend.