Hotel Xining

« Comfortable clean hotel »

« This apartment hotel is beautiful and the amenities are first class. BUT: 1. No one speaks English, not even the managers 2. You cannot book food to your room AND you cannot use their credit card machine because it asks for a 6 pin and a 4 digit pin will not work. I tried the trick of adding 2 00s to the end but that did not work either. I spent hours trying to a) order in-room breakfast and b) pay for it. I tried to talk to management about it but they do not speak English. Expedia...

« Good location. Walking distance to train station and bus terminal. No air conditioning. »

« Very nice rooms helpful staff even as non Chinese speaker »

« Most of the advertised elements (spa, dining, conference rooms) are not completed yet or closed for repairs. Hotel was <5% occupied when we were there, and the limited staff were using the hotel for other commercial activities. We left after one night. We recommend avoiding this property. »