We stayed in room 28 the noise through the night was like a lawnmower every 20 mins, we asked staff what it was and everyone said no one else had mentioned it, it woke us up all night and staff were not really concerned when e told them. The hotel was nice breakfast lovely, Spa you have to pay for a towel, when we asked for extra towels in the hotel they said no, put our towel over the towel rail but the towel rail was not heated so still wet the next morning. Staff friendly would stay again but not in the room 28 building and would take own towels.