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Bewertungen von Peaky Riders Self Check-in Hotel

2.5 out of 5
Peaky Riders Self Check-in Hotel
96 Spissstrasse, Zermatt, VS

Bewertungen

9.0

Wunderbar

36 von insgesamt 56 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 56 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 56 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 56 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 56 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michèle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
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Aufenthalt von 1 Nacht im September 2023
Antwort von Camille am 13. Okt. 2023
Thank you for the review!

8/10 – Gut

Phillip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Camille am 16. Sept. 2023
Thank you for the review.

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im August 2023
Antwort von Camille am 16. Aug. 2023
Thanks for the review Martin, we are happy you enjoyed your stay with us and look forward to welcoming you back again!

8/10 – Gut

Johannes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Einfach, sauber, gut Gerne wieder!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Camille am 17. Juli 2023
Vielen Dank für Ihre Bewertung, wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen

10/10 – Hervorragend

Silke

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wegen Problemen beim self-check-in riefen wir die angegebene hotline Nummer an. Dort wurde uns sofort unkompliiziert geholfen. Die Einrichtung war sehr praktisch, einfach und hochwertig.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 8. Juni 2023
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und Ihnen der Stil unseres Hotels gefallen hat.

8/10 – Gut

Elisabeth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Für Kurzaufenthalte vollkommen in Ordnung
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Camille am 30. Mai 2023
Thanks for your review Elisabeth!

8/10 – Gut

Sebastian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Camille am 19. Apr. 2023
Thank you for your review Sebastian, we are happy you enjoyed your stay with us!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Moderne Unterkunft, unkompliziert
Tolle Unterkunft, wir haben besonders das Self-Checkin und das Unkomplizierte sehr genossen. Alles war sauber und modern. Uns hat auch nicht gestört, dass es zu hinterst im Dorf ist. Einzige Negativpunkte: Sehr lärmig (die ganze Nacht, es fahren dort auch 'normale' Autos, obwohl Zermatt autofrei ist) und die Kurtaxe könnte beim Checkin eingezogen werden, damit man nicht noch vor Ort gehen muss oder überweisen / organisieren.
Aufenthalt von 1 Nacht im März 2023
Antwort von Camille am 15. März 2023
Vielen Dank für Ihre Bewertung, wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben! Wir arbeiten an einem besseren System, um die Kurtaxe in Zukunft zu erheben. Wir freuen uns, Sie wieder begrüßen zu dürfen.

10/10 – Hervorragend

Kilian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Einrichtung ist schlicht und platzeffizient. Zu Fuss ist das Hotel innerhalb von 10 Minuten erreichbar. Für junge Menschen sehr geeignet, da alles Nötige auf kleinem Raum vorhanden ist. Ideal für (Sport-)Ausflüge rund um Zermatt. Für ältere Menschen eher nicht geeignet, da es eher eng ist und anstatt mit Personal mit digitalen Mitteln wie QR-Codes gearbeitet wird.
Antwort von Camille am 9. Jan. 2023
Vielen Dank für Ihre Bewertung. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben, und wir freuen uns darauf, Sie bei Peaky Riders wiederzusehen!

10/10 – Hervorragend

Sam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic little 2 night stay, highly recommend for a slightly cheaper option
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

chi ming john

Gut: Sauberkeit und Zustand der Unterkunft
Check in and check out not user friendly need human assistance.a bit remote but free bus stop is near by
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

yeyeksy

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love it! It was so easy to check in and I had the mobile key to access my room, very nice and clean room and just 9min walking from train station.
Aufenthalt von 1 Nacht im März 2024
Antwort von Camille am 2. Apr. 2024
Thank you for the review, we are happy to hear you enjoyed our self check-in process!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Beverley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you Camille for a wonderful time spent at Peaky Riders. A fabulous and cosy place to stay and your warm and genuinely caring welcome really hit home with us. Our favourite lodgings and host from our week long travel through the Swiss Alps, topped off by you organising the clear and sunny weather for us to see the Matterhorn 😉
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Tiana

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
shower had a timer that lasted 27 seconds even though they said it lasted a few minutes. no do not disturb sign available and the staff felt the need to rearrange our items each day which was a bit invasive. smaller rooms than what was advertised but a nice view of the mountains.
Aufenthalt von 3 Nächten im November 2023
Antwort von Camille am 21. Nov. 2023
Thank you for your review Tiana. We apologise for the issues with the shower, we have since checked the shower and things seem to be in working order. There is also a Do Not Disturb function on the back of the door that can be activated so the cleaners know not to enter the room. We are always available per email, so please inform us next time of your issues during your stay so we can help you.

6/10 – Okay

Daniel

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Camille am 13. Okt. 2023
Thanks for the review Daniel, it would be helpful to know where we can improve?

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience.
Aufenthalt von 1 Nacht im September 2023
Antwort von Camille am 13. Okt. 2023
Thanks for the great review Christopher, we are happy to hear you enjoyed your Peaky Riders experience!

10/10 – Hervorragend

Erica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is straightforward to find and do yourself a check-in. The place is very new. It is situated on the main road. We enjoyed the river going by next to the hotel and the water sound from our window.
Antwort von Camille am 13. Okt. 2023
Thanks for your review Erica, we are happy to hear you enjoyed your stay with us and look forward to welcoming you again in Zermatt.

10/10 – Hervorragend

HEIDI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thumbs up
Great value, very clean, easy check-in/out.
Aufenthalt von 1 Nacht im September 2023
Antwort von Camille am 5. Okt. 2023
Thanks for the great review Heidi, we really appreciate it!

10/10 – Hervorragend

Brook

Aufenthalt von 1 Nacht im September 2023
Antwort von Camille am 27. Sept. 2023
Thank you for the review Brook, we are happy you enjoyed your stay with us and look foward to welcoming you again to Peaky Riders.

10/10 – Hervorragend

Robert

Very clean, pleasant staff
Aufenthalt von 2 Nächten im September 2023
Antwort von Camille am 27. Sept. 2023
Thanks for the review Robert, we are happy you enjoyed your stay at Peaky Riders and look forward to welcoming you again.

10/10 – Hervorragend

Mintra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed at the Peaky Raider Hotel and was thoroughly impressed! 🏨💫 The tech-savvy self check-in/out was a breeze, and the hotel's modernity was evident throughout. Impeccably clean, wonderfully quiet, and the balcony views were a delightful bonus. Convenience at its best! Highly recommend! 👍
Aufenthalt von 2 Nächten im September 2023
Antwort von Camille am 16. Sept. 2023
Thank you for your review Mintra, we are happy you enjoyed your stay with us, especially our self check-in service. We look forward to welcoming you again to Peaky Riders!

10/10 – Hervorragend

Shintaro

Aufenthalt von 2 Nächten im September 2023
Antwort von Camille am 27. Sept. 2023
Thanks for the great review!

10/10 – Hervorragend

Yana

Aufenthalt von 4 Nächten im August 2023
Antwort von Camille am 27. Sept. 2023
Thank you for your review, we really appreciate it!

6/10 – Okay

Donald

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
First and last time I will use a self check-in. Was more like renting an air b&b. The rooms were small and could have used AC the day we stayed there as it was wamer than normal. Not having an onsite contact is a big negative and if you have any connectivity issues with your phone, you will be out of luck. For the rate and no staff, it was overpriced.
Antwort von Camille am 18. Aug. 2023
Hi Donald,Thank you for your review. It is a shame you did not your enjoy your first and last self check-in experience. Because of our self check-in concept this concept, it allows us to have less staff, therefore providing one of the most competitively priced accommodation options in Zermatt. That being said, we do have onsite staff that are there from time to time to say hello, and you would have certainly seen us had you stayed longer tha one night. You are also provided with our email address should you need to contact us at any time during your stay.

8/10 – Gut

Ge

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Camille am 28. Juli 2023
Thank you for the great review!

10/10 – Hervorragend

Claire

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved our stay at Peaky Riders! It was a very clean and nice facility but the self check in was a bit confusing.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Camille am 28. Juli 2023
Hi Claire, Thank you so much for your review, we're so happy you enjoyed your stay with us. We are trying are best to make the self check-in system as easy as possible for our guests.

10/10 – Hervorragend

Ranko

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here during the summer season. The check in process was super smooth and the room and property were really easy to find; though a bit out of the way. The area where the hotel is located is drivable and next to the heliport so it can get a bit noisy. Free coffee and tea definitely a nice perk! Would recommend a stay here.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Camille am 19. Juli 2023
Thank you Ranko for your review. We are happy you enjoyed your stay with us, and the self check-in process. We look forward to welcoming you back to Zermatt.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Der var en del larm fra gaden tidlig morgen. Det ville være rart, hvis udtjekning kunne strækkes til kl. 11.00 eller 12.90
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Camille am 14. Juli 2023
Thank you for your review. We are happy you enjoyed your stay with us. We try to accomodate late check-outs when possible. If not, it is always possible to leave your luggage in our ski room to pick up later.

2/10 – Ungenügend

Siva Pavan

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Horrible property management staff, clean property
The property is in a great location and the place was very clean, but we had very bad customer experience. The staff was rude. We faced two major issues - the shower stops after every 10 seconds and when we asked about this we were told it was a water saving feature that was supposed to turn off after every minute. The second issue was everytime you shower the water from the shower drains into the living room as there is no elevation difference between the shower and rest of bathroom and the bathroom and the main room. First of all this place has no person on site, it took me 20 mins to figure out how to reach out to property staff on phone and when I explained them the issue. This is the exact response I got - "If you want room service please book a 4 star hotel, this is not the place for folks who expect service for any issues" I think the management should clearly know how to speak to the customers at the least. Other than this, no other complaints.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Camille am 10. Juli 2023
Hi Siva,Thank you for your review. With regards to the shower, we use energy saving showers that are used by many hotels across the world. The length of the running water is 30 seconds, after which time the shower can easily be restarted by pushing the button. We make it very clear, in your confirmation and check-in email, that we are self check-in hotel with no reception. This is also reflected in the price you pay for the room. Our phone number is reserved for emergencies, however you are provided with an email address where you can reach us should you have any issues. There is also an online portal where can request room repairs during your stay. This is how most of our guests reach us so we can solve the issue as soon as possible. We do not remember our 'exact' response quite as you do, but we still do recommend a hotel with a 24 hour reception may be more suitable for your next visit to Zermatt. We thank you for staying with us, and appreciate the feedback.

10/10 – Hervorragend

yvonne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was very easy to check in and everything was very clean and convenient to use. They also had storage for bags. Walking distance to shops and restaurants. There is also a free bus close by which was nice too.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Camille am 10. Juni 2023
Thank you very much for the kind review Yvonne, we look forward to welcoming you back to Zermatt and wish you a great onward journey on your european travels!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and very clean
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 30. Mai 2023
Hi John, thanks for your review! We are happy you enjoyed your stay with us.

10/10 – Hervorragend

Minho

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
마테호른 뷰가 있는 객실에 묵을 수 있어서 너무 행복했습니다. 객실은 깔끔하고 테라스가 있어서 테라스에서 식사를 하는 것만으로도 피크닉을 즐기는 기분이었습니다. 사전에 숙소에 대해 문의한 메일에도 친절하게 답변해 주었고, 사전 발송된 메일을 통해 온라인으로 체크인/체크아웃을 할 수 있어서 시간을 절약했습니다. 다만 5층 객실이었는데 엘레베이터가 4층까지 운행하는 게 조금 불편했고, 냉장고가 없으니 참고하세요! 샤워할 때 자동으로 물이 꺼지는 것고 불편하실 수 있습니다. 하지만 합리적인 가격에 좋은 뷰를 즐길 수 있었고, 체크아웃 이후에도 짐을 맡길 수 있어 좋았습니다!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 30. Mai 2023
Thanks for your review Minho, we are happy you enjoyed your stay with us and the Matterhorn view! Come visit us again soon!

10/10 – Hervorragend

Courtney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel, great views, great amenities
10/10 stay, and I don’t say that lightly. The easy check-in system that Peaky Riders has is great. Just a kiosk in the front entrance that will give you your room cards. The room is wonderful - the bed is VERY comfortable and the views speak for themselves. The bathroom is gorgeous and it was nice having a sizable TV! There was complimentary coffee in the lobby area which was also a huge perk! They also give you the option to keep your luggage in a safe housing area if you have more time in Zermatt after or before your stay at Peaky Riders. It is at the beginning of the town so do note you'll need to walk into the town a bit more to shop, eat, etc. BUT know you can walk the entire main area/town all within 15 minutes :) We loved starting the day with coffee and a little walk. As for getting to the hotel after arriving to Zermatt via train, it was an easy walk. All in all, great stay.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Camille am 30. Mai 2023
Courtney, thanks for your great review! We are happy you enjoyed spending your honeymoon with us, and we look forward to welcoming you back to Zermatt on your next visit!

8/10 – Gut

Kim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Camille am 30. Mai 2023
Thank you for your review Kim, we are happy you enjoyed your stay with us.

10/10 – Hervorragend

Keval

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room had all facilities
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 17. Mai 2023
Thank you very much for your review Keval, we hope to welcome you back again to Zermatt!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Because it is a self check hotel, it took a few minutes to figure out how to check in and unlock doors, etc. That said, everything is very intuitive. The were very helpful multilingual staff members on site to assist with questions. The room is spartan and quite small, but immaculately clean; the building itself is modern and beautiful. It is about a 10 minute walk from downtown Zermatt – 15 if you are toward the north side of town. That said, it is very walkable and safe. There is a free bus route that takes you to all points you would want to see. We will be staying there again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 14. Mai 2023
Thanks John for the kind review, we are happy that you enjoyed your stay at Peaky Riders and look forward to welcoming you back on your next Zermatt trip!

8/10 – Gut

Bryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Building and rooms are nice. Tight space and lots of construction going on nearby.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Camille am 13. Mai 2023
Thank you for your review Bryan, we are happy you enjoyed your stay with us.

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful new building. Not a big room but very nice and cosy. Everything you need. Would definitely stay again if in Zermatt. Cool character in the building. Very clean.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Camille am 4. Mai 2023
Thanks for the great review, we're glad you enjoyed your stay with us, and got to finally see the Matterhorn! We look forward to welcoming you again on your next trip to Zermatt!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Camille am 2. Mai 2023
Thank you for the kind review, we are glad you enjoyed your stay with us!

10/10 – Hervorragend

Gemma

Mit der Familie gereist
Gut: Personal & Service
Camille is very accommodating making sure our stay is memorable. The place is very clean.
Aufenthalt von 1 Nacht im April 2023
Antwort von Camille am 19. Apr. 2023
Thanks for your review Gemma, we are happy we helped you to have a memorable stay in Zermatt!

10/10 – Hervorragend

Darya

Aufenthalt von 2 Nächten im April 2023
Antwort von Camille am 10. Apr. 2023
Thank you very much for the review, we are happy you enjoyed your stay with us!

10/10 – Hervorragend

Johnna

Aufenthalt von 3 Nächten im Februar 2023
Antwort von Camille am 21. März 2023
Thank you for your review Johnna, we are happy you enjoyed your time at Peaky Riders and look forward to welcoming you back again soon!

10/10 – Hervorragend

Ana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The whole staff (from the receptionist to the cleaning team) are very friendly and helpful. Thank you very much.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Camille am 30. Jan. 2023
Thank you for your review! We are glad you enjoyed your time at Peaky Riders and are looking forward to your next visit!

8/10 – Gut

Ming Jin

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
很新很乾淨，但廁所需要有乾濕分離。
飯店很新，而且自動化。先建議一下，廁所需要有乾濕分離會比較好，而且有每天打掃房間，以及更換乾淨毛巾的服務，謝謝。
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Camille am 29. Jan. 2023
Thank you for your review Ming Jin, we are happy to hear you enjoyed your stay with us and appreciate the feedback!

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 stars all the way around! GREAT hotel.
Aufenthalt von 4 Nächten im Januar 2023
Antwort von Camille am 25. Jan. 2023
Thanks Christopher for your review, it was a pleasure to have you guys at Peaky Riders and we hope to see you again in the future!

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean
Nice and clean. Camille who works at hotel was awesome. She helped us with travel tips and places to eat.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Camille am 21. Jan. 2023
Thanks Bill! Hosting you was great and we look forward to seeing you back in Zermatt in the future!